J ENNIFER WUNDERLICH
ACCOUNT MANAGEMENT /OFFICE MANAGEMENT PROFESSIONAL
CONTACT PROFILE
**********@*****.***
Hard Working, Highly Organized professional with
excellent attention to detail.
Expertise at acquiring and implementing new concepts, systems and procedures.
Ability to initiate and develop independent projects while operating efficiently in a fast-paced environment. SKILLS EXPERIENCE
Outlook/Word/Excel
Quicken/QuickBooks Pro
Analytics
Communication
Strategic thinking
Senior Account Manager – Nassau Candy, Hicksville, NY 2011-2025
• Actively managed over 10 million dollars in Food Service Accounts as point of contact.
• Facilitate and monitor completion of annual and
quarterly distributions of private label product.
• Creation and set up of all new customer accounts and ship to’s.
• Liaison between key account sales managers and
customers regarding pricing, delivery issues and
credit resolution.
• Liaison between customer, key account sales
manager and operations personnel including
Accounts Receivable.
• Actively manage any customer issues towards
resolution.
Office Manager – IBNA Real Estate, Stony Point, NY 2005-2009
• Management of sales, appointments and
promotional services.
• Assignment of referrals to sales representatives.
• Tracking of sales and commissions.
EDUCATION
Pace Universiy
1982-1984
Accounting
• Liaison with attorneys and inspectors related to sales.
• Development and implementation of training for
new employees.
• Responsible for hiring and management of staff.
Customer Service/E-Commerce – Pearson Education, Old Tappan, NJ
2000-2005
• Manage customer’s inquiries regarding product
availability, shipment status and tracking
information.
• Handled high call volume in call center and
prompt/accurate order entry.
• Maximize sales opportunities/upsell customers by providing pertinent product and marketing
information.