Customer Service Warehouse Operations
Resume:
Stacey Reyes *** Demarest Dr
Indianapolis, IN ***14
*************@******.***
EXPERIENCE
Top Deals, Indianapolis, IN — Sales/Costumer Service FEBRUARY 2024 - PRESENT
- Manage customer inquiries and provide exceptional service, resolving issues promptly to ensure high levels of customer satisfaction.
- Drive sales through effective communication, product knowledge, and upselling techniques.
- Collaborate with the sales team to develop strategies for meeting sales targets and enhancing the customer experience.
GREEN RABBIT, Zionsville, IN — Supervisor
MAYO 2023 - FEBRUARY 2024
- Supervised daily warehouse operations, including inventory management, order fulfillment, and staff scheduling.
- Implemented process improvements that increased efficiency and reduced operational costs.
- Trained and mentored staff, fostering a collaborative and high-performing team environment.
H & M, Indianapolis, IN — Team Lead
August 2020 - May 2022
- Led a team in executing daily warehouse tasks, ensuring timely completion of orders and adherence to safety protocols.
- Coordinated with different departments to streamline operations and improve workflow.
- Conducted performance evaluations and provided feedback to team members, promoting professional growth and development. EDUCATION
North Central High School, Indianapolis,IN — Diploma Graduation Date: May 2020
LANGUAGE
● English
● Spanish
PROFESSIONAL SUMMARY
● Dynamic and
results-oriented
professional with extensive
experience in team
leadership, warehouse
supervision, and
sales/customer service.
Proven ability to enhance
operational efficiency, drive
team performance, and
deliver exceptional
customer experiences. Adept
at managing diverse teams
and optimizing processes in
fast-paced environments.
SKILLS
● Team Leadership &
Supervision
● Sales & Customer Service
● Warehouse Operations
● Process Improvement
● Inventory Management
● Staff Training &
Development
● Communication &
Interpersonal Skills
● Problem-Solving
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