Human Resources Executive

ANNA COLE

Washington DC- Virginia Area ************@*****.*** linkedin.com/in/anna-cole-ab870430 HUMAN RESOURCES PROFESSIONAL

HUMAN RESOURCE MANAGEMENT TALENT RECRUITMENT & SELECTION TRAINING & DEVELOPMENT Energetic and resourceful professional with over 13 years of demonstrated experience in human resources, operations management, and administrative fields. Proven track record of directing human resource functions while facilitating the planning and execution of policies and setting up performance values for productivity. Skilled in all aspects of human resource management including talent recruitment, employee relations, worker’s compensation, and benefits administration. Proven ability to support and develop the team to ensure achievement of strategic objectives through effective staffing and training. Excellent communicator with superior attention- to-detail, who seamlessly interfaces among executive teams, operational peers, and co-workers with an awareness of confidentiality. AREAS OF EXPERTISE

Performance Appraisal & Improvement Budgeting & Cost Reduction Occupational Health & Safety

Team Development & Leadership Employee & Labor Relationship Payroll Administration

Orientation & On-boarding Process Strategic Planning & Implementation Staff Recruitment & Retention

Health Benefits & Retirement Plans Documentation & Reporting Office Operations Management PROFESSIONAL EXPERIENCE

Cole Hospitality Fairfax, Virginia

Chief People Officer June 2020 – Present

Handle the daily functions of the Human Resources department including oversight of the payroll process, onboarding, recruiting, retention, benefits, employee leave, employee relations and enforcing company policies and practices. Lead a vital part of a dynamic, progressive, and interactive Operations Team, dedicated to serving the employees of the company.

Enhance the Human Resources function of the organization, implementing policies and procedures, benefit negotiations, HR software implantation, training manuals, etc.

Work jointly with management/departments to develop and address day-to-day HR operational issues that include but are not limited to employee relations, compensation reviews, onboarding, performance management, and/or training.

Collaborate and play a role in the strategic deliberation with the executive team and communicating with support center

(Operations Team) and management teams effectively.

Work in joint effort with the support team (Operations Team) in scheduling, people planning, creating positive culture, and strategizing labor productivity.

Involved in the management quarterly and annual budgets for each location.

Evaluate each P&L with the Executive Team and Support Team (Operations Team) to optimize the effectiveness of each location, and if there needs to be any insightful crisis management.

Preserving an effective level of business literacy including company goals, mission, financial position, strategy, competition, technology and culture.

Collaborate with legal counsel on employment-related matters, government agency inquiries/ complaints, and employment litigation matters to ensure compliance with applicable laws and regulations.

Develop and implement strategies to promote employee engagement, satisfaction, retention and diversity equity and inclusion.

Correspond with all employees’ company initiatives, training, and customer feedback to ensure their own personal growth, promoted employee/store monthly recognition, implemented monthly newsletters for employees.

Oversee all Employment Relation issues, such as, harassment, theft, discrimination investigations, employee life cycle, management and coordinate all administrative services.

Participate in various meetings and projects with international franchise. A NNA C OLE PAGE 2

EXPEREO RESTON, VIRGINIA

Human Resources Manager- Americas Oct 2018 - Feb 2020

Ensured accurate and up-to-date administration of all employee records (i.e. PTO, employment documents, employee performance cycle, learning & development activities, disciplinary actions, staff retention, etc.) and deliver various related reporting throughout North America and Latin America

Maintained all HR records and recruitment activity in the HRMS system (Sage People).

Coordinated the timely and accurate processing of the payroll and consulting with the local external payroll partners.

Controlled all employee benefits; (401(k), health insurance and coordinating with relevant third parties in each of the locations.

Lead and executed recruitment activities within the America’s and comply with all hiring rules/regulations.

Prepared, updated and recommendation on (new or changes to) human resource policies and procedures in close cooperation with Amsterdam, Netherlands.

Contributed in International HR projects to support the business as and when they occur, such as Company HR Cultural Message to new and existing employees that was implemented across the America’s, Europe and Asia offices.

Ensured that internal processes and audit procedures are followed to ensure data integrity of systems.

Provided HR support to all employees in regional locations (North America and Latin America)

Collaborated closely with the President of the Americas to facilitate the best working environment for our employees. Lycored Dayton, New Jersey

Human Resources Contractor - Remote November 2018 - June 2019 Human Resources and Administration Manager June 2017 - October 2018

Supervised USA Human Resources and Office Administration to include HR strategy, policy, and procedures for all personnel, maintain compliance with all Federal, State and Local entities and laws.

Participated in developing global and national departmental goals, objectives and systems in collaboration with senior management. Developed and modernized companywide New Hire Orientation program, performance plans, conduct self-audits to ensure compliance with Department of Homeland Security, Department of Labor, US Customs and Border Protection.

Oversaw all aspects of employee relations which include but are not limited to the following, EEOC Claims, Employee Benefits, LOA/ADAAA, Worker’s Compensation, Unemployment Claims, Performance Plans, Terminations, Harassment/Discrimination/Inappropriate Investigation, etc.

Responsible for Time keeping, Payroll, Incentive Strategy, Implementation and Administration for USA Operations.

Directed all the administration services, insurance/risk management, travel, and food services for the company.

Engaging with employees and becoming a strategic partner in developing a positive culture for the organization for management and employees, which allowed retention, reduction in employee relations issues, etc. GMB North America, Inc. Dayton, New Jersey

Human Resources Manager Contract March 2017 - June 2017

Managed and oversaw the Administration Department (Human Resources, Administration, Legal and General Affairs) and various Administration plans and procedures for all personnel, as well as assist in the development and implementation of policies and procedures.

Contributed to developing department goals, objectives and systems, with the senior management team. Such as implementing an improved New Hire Orientation and packets, performance plan for management, new A NNA C OLE PAGE 3

manager training, self-audits to ensure compliance Department of Homeland Security, Department of Labor, US Customs and Border Protection.

Directed and coordinate all administration services, insurance/risk management, travel, food services, and asset management for the company. Responsible for the management of the company’s insurance policies, broker management and risk management related to company assets.

Reviewed all contracts (Sales Agreements Vendors, Customer, Non-compete Agreements, etc.) and legal matters for the entire company.

SSP America, The Food Travel Experts Jamaica, New York Human Resources Generalist/Manager October 2015 - March 2017

Supervised and oversaw HR Department and various human resource plans and procedures for all personnel at the assigned location(s); assisted in the development and implementation of human resource policies and procedures and ensured adherence to corporate human resource policies, Port Authority and IAT rules and regulation, Collective Bargaining Agreement, and all Federal/State/Local Laws.

Aided and supervised the HR Assistants and Recruiters in their recruitment efforts and on- boarding/training for all exempt and non-exempt employees, students and temporary employees.

Managed all facets of employee relations/labor relations for 900+ (union and non-union).

Participated in developing department goals, objectives and systems, with the senior management team.

Connected with Union and Non-Union employees, by communication and reinforcing positive behavior and empowering them.

CAPSTONE REAL ESTATE SERVICES, INC. Austin, Texas Human Resources Generalist March 2014 - September 2015

Assured that the company stayed in compliance with FMLA, ADAAA, ERISA, State/Federal regulations and company policies.

Led investigations involving employee relations/work related injuries and kept accurate documentation.

Oversaw the Human Resource Assistants with Onboarding Process: Pre-Employment Application, Background Checks (TX DPS, Criminal Clearance Letters and ADP Screening and Select), Drug Screening, New Hire Paperwork, and New Hire Orientation.

Managed and executed on-site and corporate recommendations in discipline procedures and maintaining accurate documentation on employees for disciplines that may be used to administer and/ or execute Terminations, EEOC Claims, Unemployment Claims and/or Hearings.

Conducted Semi-annual Open Enrollment and Annual Open Enrollment for Employee Benefits. EDUCATION & CREDENTIALS

George Mason University – Fairfax, Virgina

Human Resource Management Certificate 2020

Iona University – New Rochelle, New York

MBA, Human Resource Management, and International Business Certificate 2011 - 2012 BBA, Management, and International Business 2005 –2009

Contact this candidate