Customer Service Data Entry
Resume:
Sharon Dent
Cartersville, GA
*******@*****.***
SEEKING A POSITION IN A PROFESSIONAL ENVIRONMENT
I am a self-directed, passionate, enthusiastic team player with a fervent commitment to excellence, skilled in excellent customer service and basic accounting. Active team member who effectively collaborates with all levels of staff members and establishes quality relationships with customers. Work Experience
Customer Service Representative
Honey Baked Ham Co. LLC-Cartersville, GA
November 2019 to August 2024
Taking Reservations over the phones for the holidays Inventory Clerk, Purchasing and Receiving Specialist, Office Management Kay and Company Events-Cartersville, GA
October 2013 to Present
• Review and apply inventory activities, including movement and deletion
• Maintain and update inventory records
• Purchasing items as needed
• Receiving goods
• Reconcile inventory discrepancies
• Payroll assistance
• Supervise employees
Night Auditor and Front Desk Clerk
Memphis Inn-East
July 1990 to October 2013
• Balancing the accounts from pervious shifts
• Managing front desk activities and handling guest check-ins and check outs
• Handling customer request and complaints
• Creating invoices, bills, and checks for vendor, employees, and contractors
• Managing and updating all official documentation pertaining to the role
• Ensuring that all end of the day activities have been successfully executed
• Answering calls and queries related to potential booking CNA and Assistant Night Supervisor
FOX ACRES ASSISTANT LIVING-Memphis, TN
January 1987 to July 1990
• Provides for activities of daily living by assisting with serving meals, feeding patients as necessary and ambulating, turning, and positioning patients; and providing fresh water and nourishment between meals.
• Provides adjunct care by administering enemas, douches, non-sterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths; and applying restraints.
• Maintains patient stability by checking vital signs and weight; testing urine and recording intake and output information.
• Provides patient comfort by utilizing resources and materials; transporting patients; answering patients’ call lights and requests; and reporting observations of the patient to nursing supervisor. Education
Associate of Science in Accountant
Southwest Community College - Memphis, TN
2012
High School Diploma
Trezevant High School - Memphis, TN
1984
Skills
• Business Communication
• Microsoft Word
• Basic Computer Skills
• 10 Key Touch
• Switchboard Operator
• Telephone Etiquette
• Bookkeeping
• Accounts Payable
• Purchasing
Certifications and Licenses
CNA
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