Software Development Access Management
Resume:
Ketan Boro
***********@*****.***
Professional Summary
Around 7 years of experience in SailPoint Identity IQ implementation and configuration for application on-boarding for access certification and provisioning.
Responsible for installing, integrating, and deploying the Identity IQ and Identity Now product in client environments.
Collaborated with the privacy officer to ensure Identity Now compliance with data privacy regulations, such as the General Data Protection Regulation (GDPR).
Experience in design and development of identity and access management solutions for PAM.
Hands on experience in development SailPoint IIQ 6.x, 7.x, 8.x, workflow solution.
Configuring the Applications using Active Directory, LDAP Flat file and JDBC connectors to load the Identity Cubes.
Experience on Single Sign-On (SSO), Provisioning and De-Provisioning Identity Workflows, Access Management, RBAC (Role-Based Access Control).
Experience in Software Development Life Cycle Requirement analysis, design, development, testing and troubleshooting.
Experience in Software Development Life Cycle Requirement analysis, design, development, testing and troubleshooting.
Developed and implemented role-based access controls (RBAC) within IdentityNow, assigning access privileges based on job roles and responsibilities.
Hands on working experience with SailPoint IIQ connectors, workflows, forms, role management, policies, report, and password management.
Worked on creation of custom SailPoint rules and custom workflows as per the client’s business requirement.
Worked on day-to-day activities creating and managing Okta policies and creating and managing Okta application provisioning and user provisioning.
Strong hands-on involvement working with SailPoint IIQ connectors, workflows, Forms, Role modeling, Policies, Reports and Password administration.
Enabled Okta Single sign-on (SSO for user authentication and authorization that permits a user to use one set of login credentials (name and password) to access multiple applications,
Experience with Identity Federation (SAML) configuration and integration across multiple trusted third parties, applications, and systems.
Strong involvement in onboarding and different applications into SailPoint IdentityIQ counting Active Directory, Delimited files, JDBC applications, Oracle Direct.
Experience with SSD Accelerator pack to automate the code and XML artifact deployments.
Proficient on LCM events like Joiner, movers, Leavers.
Experience on different authentication and authorization standards such as OAuth, Open ID connect, SAML, WS-federation.
Experienced with Agile Work Module.
Technical Skills
IAM Platforms: SailPoint IdentityIQ (IIQ), SailPoint IdentityNow, Okta, CyberArk, ForgeRock Identity Platform
Authentication Systems: Active Directory (AD), Azure AD, LDAP, Red Hat Directory Server
Security Standards: SAML, OAuth, OpenID Connect, SCIM, WS-Federation, Kerberos, TLS/SSL
Programming and Scripting: Java, BeanShell, PowerShell, Python, JavaScript, SQL, Shell Scripting, XML
Web Technologies: J2EE, RESTful APIs, SOAP, HTML, CSS, Spring, Hibernate
Application Servers: Apache Tomcat, JBoss, Docker, Kubernetes
Compliance Frameworks: PCI DSS, SOX, GDPR, HIPAA, NIST Cybersecurity Framework
Project Tools: JIRA, Confluence, ServiceNow, Git, Jenkins
Access Management: RBAC, SoD, PAM, Least Privilege, UAR Reporting
Professional Experience
Change Healthcare – Nashville, TN April 2022- Present
IAM Developer / Sailpoint Consultant
Implemented and optimized SailPoint IdentityNow and IdentityIQ to automate user provisioning and de-provisioning processes, ensuring accurate role assignments and streamlined identity lifecycle management.
Designed and customized SailPoint workflows for cloud and on-premises environments to improve identity lifecycle processes and enhance operational efficiency.
Developed custom Java and BeanShell scripts to manage high-volume identity tasks, reducing manual errors and increasing system performance.
Created real-time connectors for Active Directory, Oracle, and SAP to synchronize identity data across critical enterprise applications.
Configured CyberArk to secure privileged access, strengthening monitoring of sensitive accounts and activities, enhancing overall security.
Automated user access reviews (UAR) using customized dashboards and reports, simplifying audit preparations and improving compliance with security standards.
Integrated SailPoint workflows with ServiceNow, enabling automated access request approvals and reducing ticket handling and resolution times.
Deployed Okta for Multi-Factor Authentication (MFA) and Single Sign-On (SSO), improving user authentication and access management for internal and external systems.
Built dynamic certification campaigns to streamline periodic user access reviews, significantly reducing the time and resources required for compliance reviews.
Conducted regular SailPoint system upgrades to ensure compatibility with the latest security protocols and features, maintaining platform security and efficiency.
Collaborated with business and security teams to define and implement Role-Based Access Control (RBAC) policies, ensuring access governance aligns with organizational needs.
Provided training and support to teams on SailPoint IdentityNow and IdentityIQ functionalities, promoting efficient system adoption and enhancing tool usage.
Troubleshot and resolved complex SailPoint IdentityIQ issues, ensuring consistent system uptime and minimizing disruptions to business operations.
Partnered with security teams to enforce Segregation of Duties (SoD) policies, reducing risks associated with conflicting user access rights and improving security controls.
Developed and deployed PowerShell scripts for Active Directory group management, optimizing user role and permission management processes.
Hiscox – Dallas, TX November 2019 – March 2022
IAM Engineer
Configured SailPoint IdentityIQ workflows to automate employee joiner, mover, and leaver processes, improving operational efficiency and reducing manual delays.
Integrated Okta Multi-Factor Authentication (MFA) and Single Sign-On (SSO) to enhance security and streamline user authentication across applications.
Designed and implemented Role-Based Access Control (RBAC) models to enforce least privilege principles, ensuring compliance with internal security policies.
Developed Java-based connectors for LDAP, Active Directory, and database systems to ensure seamless synchronization of identity data across platforms.
Automated user access certifications, accelerating review cycles and optimizing audit preparation efforts.
Created and deployed PowerShell scripts to automate Active Directory management tasks, improving operational efficiency and reducing manual intervention.
Customized SailPoint IdentityIQ forms and workflows to support unique business requirements, enhancing the flexibility and functionality of IAM processes.
Integrated SailPoint with ServiceNow to automate access request workflows, streamlining ticket management and reducing resolution times.
Generated and maintained User Access Review (UAR) reports to ensure audit readiness and compliance with SOX, PCI DSS, and other regulatory requirements.
Collaborated with business units to define access roles and responsibilities, aligning IAM policies with organizational goals and compliance objectives.
Deployed monitoring scripts to track and maintain the quality of identity data, ensuring accurate, timely, and efficient user provisioning.
Delivered knowledge transfer and training sessions for junior IAM team members, promoting skill development and fostering greater system understanding.
Developed and monitored IAM system health dashboards to provide visibility into performance, track issues, and ensure rapid error resolution.
Worked with IT and compliance teams to maintain and update IAM policies, ensuring adherence to security standards and regulatory requirements.
Resolved critical workflow issues within SailPoint, minimizing system downtime and improving reliability and user experience.
Best Buy, Richfield, MN January 2018 – October 2019
IAM Analyst / SailPoint Developer
Configured SailPoint IdentityIQ to automate onboarding and offboarding processes, enhancing user provisioning efficiency.
Integrated SailPoint with Active Directory, Oracle, and LDAP systems to ensure accurate and real-time identity updates.
Deployed Okta for Multi-Factor Authentication (MFA) and Single Sign-On (SSO), strengthening access security for both cloud and on-premises applications.
Developed custom BeanShell scripts to address specific workflow requirements and complex access management scenarios.
Designed reports for Segregation of Duties (SoD) violations to monitor and mitigate access risks.
Collaborated with security teams to implement Role-Based Access Control (RBAC) models, aligning access rights with business roles.
Built RESTful API integrations between SailPoint and third-party applications to streamline system communication and data transfer.
Created custom reports and dashboards to support access certification campaigns and simplify audit preparation.
Provided advanced troubleshooting and support for IAM systems to ensure continuous, error-free operations.
Conducted training for internal teams on SailPoint IdentityIQ and IAM best practices to optimize tool usage.
Documented workflows, configurations, and processes to support future system upgrades and audits.
Enhanced data management by developing scripts for cleaning and managing Active Directory datasets.
Conducted routine system checks to ensure optimal performance of IAM platforms and minimize issues.
Worked closely with compliance teams to enforce governance policies and align IAM practices with regulatory standards.
Education
MS in Engineering, Texas State University, San Marcos, TX
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