Full-Stack Web Software Development

SHAHRZAD KOHANFARS

Encino, CA ***** 818-***-**** ***********@*****.*** LinkedIn

Strategic Technology Leader Operations & Solutions Innovator Team & Project Expert Dynamic professional with experience spanning leadership, management, and strategic oversight in technical and operational roles. Proven history of driving organizational success through collaborative team leadership, managing cross-functional projects, and aligning technology solutions with business objectives. Trusted partner in building lasting client relationships, enhancing operational efficiency, and fostering innovation to achieve long-term goals. Known for commitment to excellence, solutions-oriented mindset, and ability to navigate diverse industry challenges with resilience and vision. Core Competencies:

Database Architecture Full-Stack Web Application Development Cross-Platform System Integration Enterprise Software Implementation Custom Application Design Data Warehousing & Parsing Techniques Business Requirements Analysis & Solution Design Complex Business Processes Automation High-Volume Data Manipulation & Reporting Network Configuration & Troubleshooting Lifecycle Software Development Technical Stakeholder Collaboration & Training Proof-of-Concept Design & Demonstration End-to-End Systems Testing & Debugging Client-Centric Solution Architecture Professional Experience

Field System Engineer Pitney Bowes Inc. 11/2012 – Present

• Optimize system performance and data integrity through advanced database management, leveraging SQL and Pervasive SQL for large-scale database conversion, warehousing, and parsing projects critical to operational success.

• Configure, debug, and maintain networks, operating systems, and enterprise-level hardware and software solutions, ensuring uptime and seamless integration with custom products to meet diverse client needs.

• Design and implement solutions for complex web and enterprise development cycles, utilizing VB.NET, ASP.NET, JavaScript, and SQL to enhance system scalability, data accessibility, and cross-platform functionality.

• Conduct root cause analyses to identify and resolve technical issues related to product failures, redesigning and replacing system/application components to ensure optimal system performance and reliability.

• Oversee installations and preventative maintenance for custom hardware and software, troubleshooting advanced configurations to mitigate risks and deliver measurable improvements in system functionality and efficiency.

• Transform raw data into actionable insights through precise data manipulation and warehousing techniques, enabling handling of datasets exceeding hundreds of gigabytes to support critical business processes and analytics. Solution Consultant Pitney Bowes Inc. 2022 – 2024

• Deliver expertise in Customer Communications Management (CCM), Customer Experience Management

(CXM), and Enterprise Marketing Management (EMM), enabling seamless integration of Customer Engagement Solutions

(CES) for diverse business environments.

• Architect and maintain scalable CES solutions, aligning with client-specific requirements and leveraging technical knowledge to optimize solution performance and ensure successful implementation.

• Coordinate high-value sales support initiatives by managing bid responses, collaborating with pre-sales teams, and aligning service delivery strategies to create comprehensive and competitive solutions.

• Develop and present advanced proof-of-concept scenarios, partnering with pre-sales and service delivery consultants to showcase state-of-the-art CES capabilities through tailored demonstrations.

• Conduct detailed requirements analysis to produce functional requirements, specifications, and proposals, ensuring solutions are strategically aligned with business objectives and operational goals.

• Foster client relationships by proactively expanding solution usage, identifying upsell opportunities, and enhancing satisfaction, contributing to sustained growth and long-term client partnerships. MIS Specialist Danmer 2007 – 2012

• Develop robust web-based systems for Demonstrators, Installers, and Designers using VB.NET, ASP, JavaScript, SQL 2000/2008, and SSRS, enabling seamless input of leads, schedules, and reports while improving operational efficiency.

• Implement and automate order management systems, utilizing VB.NET to streamline order downloads, data manipulation, and criteria-based processing, enhancing accuracy and processing speed.

• Analyze and resolve complex technical issues across VB6 and VB.NET applications, delivering innovative solutions that ensure operational continuity and elevate user satisfaction.

• Create and maintain custom web applications to address diverse business needs, leveraging full-stack development skills to optimize workflows and support evolving organizational requirements.fessional Experience

(Continued)

Programmer Analyst Orion Rand 2010 – 2011

Programmer Analyst Archway Marketing Services 2004 – 2007

• Deliver end-to-end technical solutions by developing and maintaining applications using VBScript, SQL, ASP, and Excel, supporting medical coding, billing, and data processing projects with enhanced efficiency and accuracy.

• Create automation reports leveraging VB6 and Crystal Reports, streamlining workflows and reducing manual intervention for key business processes in high-volume environments.

• Collaborate with users and stakeholders to identify business requirements, design scalable solutions, and implement robust application software to meet diverse operational needs.

• Troubleshoot and resolve complex system issues across application lifecycles, ensuring optimal performance and achieving high levels of user satisfaction through precise technical interventions. Additional one year of experience in coding, testing, debugging, and implementing numerous applications. Notable achievements include delivering 100% of projects on-time and within budget, authoring comprehensive statistical report data to support decision- making, improving operational workflows through targeted technical support and end-user training, and resolving complex application issues to ensure uninterrupted business operations. Education and Professional Development

Master of Science, Computer Science San Diego State University Bachelor Of Science, Mathematics National University of Iran Certificates: Microsoft Project 2000, Microsoft Visual Basic, Microsoft Visual Basic Fundamental, Medical Billing, Accounting Certificate

Soft Skills

Motivational Leadership Sound Decision-Making Great Communication & Active Listening Analytical & Critical Thinking Complex Problem-Solving Time Management & Organization Highly Adaptable & Resilient Emotional Intelligence Relationship Building & Nurturing

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