Project Manager Business Development

A self-motivated individual who seeks employment within a progressive Company whose principles are based on integrity, honesty, and continuity.

Positive Attitude

Business Development

Strategic Planning

Fluent English and Spanish

Team Work

Time Management

Team Leadership

Communication

Operations Management

Dell Technologies

Senior Advisor Global Project Manager

Dell Technologies

Advisor Order Processing

Managing high visibility, global custom projects and programs for Dell's top 5 customer portfolio Expertise in building and maintaining strong 3rd party vendor relationship, ensuring operational excellence, and delivering innovative data center solution for global costumers Supported Dell Global complex customers and their sales makers Responsible for enabling Global Operations by removing roadblocks, managing stakeholders, communicating project status and solving unexpected difficulties that may arise all over the glove. Maintained communications and project plans for internal/ external stakeholders Ensure customers global standards were up to date and available to order Responsible to governance structure between global sales teams and customer contacts. Establish meaningful reporting in support of customer’s buying and data needs. In charge of invalid order process

Liaison between OP and Sales team

Regional Project Manager

Assisted in creating new department in Panama. We hired and trained over 30 employees. PM for online order automation

PM for CRI reduction efforts

2022-Present

2018-2022

PROFILE

305-***-**** · *************@*****.*** · Pasco, WA https://www.linkedin.com/in/karenina-lange-15998b66/ KARENINA A . LANGE

PROFESSIONAL EXPERIENCE

STRENGTHS AND EXPERTISE

Liberty Medical Supply

Sales and Operations Manager

2013-2018

Manage a group of 30 Health Care Professionals within Inside Business Development Team, Order Entry Team and Admin Support team in different locations of the US territory.

·Coach and mentor staff. Encourage cooperation and team spirit. Create a culture where employees can work productively in a team environment. Motivate the department to meet and exceed the goals needed to secure patient referrals Develop and implement new processes, procedures, and training for all areas of the department to maximize productivity and efficiencies while maintaining high quality standards. Document operational flows for procedural development.

·Trained new Outside Territory Managers and assist in the developing of existing territory managers in their daily activities.

·Oversees warehouse stock and provide warehouse projections to Senior Management

·Achieved the highest sales month for the year in April 2016 after just a few months of leading our sales team

In charge of coordinating tradeshow budget and attendance with over 35 successful shows Point of contact with different shows administrators Liberty Medical Supply

Healthcare Professional Administrative Support

2009-2013

Answering emails from TMSupport mailbox

Acting supervisor in absense of a supervisor.

Support Territory Managers and inside representative with daily workflow. Support in assisting management to achieve the departmental goals by completion of special assignments, training, etc..

Establish and maintain knowledge of policies, procedures and skills required to complete job duties.

Maintain quality, quantity and effectiveness standards as determined by departmental Management.

Support Management by detecting, reporting, and making recommendations concerning current issues and problems within the group, department, and or the company. Liberty Medical Supply

Order Processing and Quality Team Leader

2004-2009

·Led group of 20+ employees to achieve all quarterly goal

·Responsible for group time cards review and processing

·Responsible of ensuring representative effective communication with customers

·Coach Representative on proper phone etiquette and computer skills.

·Ensuring employees compliance with company policies and procedures Liberty Medical Supply

Health Care Professional Specialist

2003-2004

Answer all customer service questions regarding insurance and private pay billing Explain EOB’s, deductibles and copay.

Responsible for building relationships with healthcare professional and home health agencies. Ensuring home health agency supply fulfillment samples (meter, strips, lancets), educational material and brochures)

Ensuring patients timely order shipments

Assuring all order satisfactory delivery by contacting doctors, patients and home health agency. EDUCATION

Courses

Coach- Changing Behaviors, Open

Communication, Assessing the situation,

Change Management, Hold People

Accountable. Positivity in the workplace

MBTI- Myers-Briggs Type Indicator (MBTI)

assessment is a psychometric questionnaire

designed to measure psychological

preferences in how people perceive the world

and make decisions.

Course in Business Management

CompTIA-IT certificate

CAPM bootcamp course completed

High School Diploma

Colegio Anglo Mexicano, Panama City, Panama

2001

Indian River State College

Degree for Business Administrator

REFERENCE

Robert Mark – Former Chief Sales Officer and President for Liberty Medical

Phone: 772-***-****

Brandy Leslie – Senior Global Project Manager

Phone: 512-***-****

Elizabeth Rubalcava – Senior Manager Project Manager Phone: 512-***-****

SKILLS

·MS office power user (Word, Excel, power point, Outlook, One Note)

·Salesforce.com

Fluent in English and Spanish

Contact this candidate