Six Sigma S4 Hana ERP SAP AP AR GL research reconciliation SharePoint

Kattrell Tyiska

*** ***** ***** **

Hutto TX ****4

Phone C: 469-***-****

E-mail: *************@*****.***

Objective

Education

Computer Skills

Continue building my experience as a professional consultant so that I am an asset in the success, growth, and organization of a company that wants to exceed its short and long term goals.

Six Sigma Green Belt Certification - VMEdu 4/11/2022

UNIVERSITY OF NORTH TEXAS

Studies: Communications, Computers and Math with Business Applications, Accounting I & II

Six Sigma Greenbelt

MS Excel High Touch Tenant Pro 7 Peoplesoft Quickbooks Peachtree AS400 SAP Sam 6500/7000 Tableau FrontPage ADP Oracle Access SQL S4 Hana Agile

Experience

5/2018 – 1/2025 Apple/Infosys Austin, TX

SAP FICO Consultant

FI – House Bank and Electronic Bank Statement configuration for DME bank communication and payment processing for Carrier bundling project customers in Hong Kong, Singapore, Thailand, Australia, Switzerland, & South Africa

RAR – Contract migration from ECC to RAR/S4 Hana

FI - Validate daily E28 IDoc invoice interface from the retail system that creates customer contracts in the FI system so that we can clear the customer invoices using the EBS incoming payment process.

CO - Thailand customer finance enhancement project implementing Thailand Customers Withholding Tax and ABCOPA characteristics being populated in the profitability segment by configuring a Substitution rule that identifies Thailand customer payments to the WHT Contra Revenue GL account.

COPA – Configured COPA characteristics to be populated on the cost element GL accounts so that COPA analysis can be reported.

FI - Configure the variants that provide e-statements to customers with outstanding balances monthly.

FI - Automatic payment program Bank determination and House Bank configuration.

MM - product costing utilizing ZINC condition type, tables, and material hierarchy to determine the markup percentage and pricing.

Building prototypes with liability and clearing rules for ICM including integration to FI-AP / FS-CD.

MM – enhanced ZF50, ZF52, and ZM49A with new columns (commodity type, Unit TP, Extended TP, Currency, Batch, etc.) that provided more details on the report to help with understanding how a product is priced differently for each product category.

Implementation of new project enhancements and roll outs. Submit project functional specs and proposals in the approved format for global approval.

S4 Hana implementation project and have completed 3 full cycle ECC implementation projects and many enhancement upgrades.

Utilize Six Sigma Agile methodologies to analyze escalated tickets and provided solutions that fixed the gaps in the process.

Completed 6 weeks Infosys SAP FICO training class: Core strengths are in SAP FI AP and AR.

In a SAP FICO support role I researched and reviewed client service tickets, created work around, assisted client with gathering information to submit BRD enhancement requests, and provided process procedures when there was user error.

Collaborated with stakeholders to get a clear understanding of the project requirements and the time and configuration it would take to get completed.

S4 Hana training and implementation On-Premise and Cloud based using SAAS.

7/2015 – 4/2018 Nautilous Hyosung Irving, TX

SAP FICO Consultant/Project Manager

Participated in Gathering Information on current company’s legacy systems, business processes and activities. Analyzed business requirements, determining organizational structure, classifying business units/locations, determining company codes and profitability centers (AS-IS – TO-BE).

In Accounts Payable (FI-AP), Made configurations for entire Procure to Pay business process including – creating Purchase Order, Goods Receipt, Invoice Verification and Outgoing Payment.

Configured and managed all Period-End closing activities with Schedule Manager, Capitalized Assets with Budget monitoring using statistical internal orders

Created Tolerance Groups for AP and Tolerances for Purchasing, Goods Receipt and Invoice Receipt.

Tracked and resolved business process and configuration issues resulting from unit and integration testing.

Implemented a process that identified and categorized the reasons that ATM machines were jamming and causing them to be out of order and requiring a service technician onsite to fix the issue. Once the incidents were categorized we were able to identify that some of the causes for the issues were due to the technicians that were replenishing the ATM’s and not normal uses. Using this information I was able to set-up a process where Nautilous could identify the error caused by the technicians and charge those service calls to the bank due to the error being caused by their technicians.

3/12 – 06/2015 TXU Energy Irving, TX

Analyst I – Retail Deal Support/Project Management

Large Business Operations organization Retail Deal support team that is responsible for completing modifications (deal changes) to current hedged electricity contracts. Job duties consisted of appropriately reporting each contract modification following the business processes using deal specific rule and guidelines, submitting and tracking market transactions, managing and integrating activities within existing business rules and processes, Data entry, and delivering an improved customer experience. * Special projects: Access database troubleshooting and enhancements.

As part of the ASM/Return Mail CQ Enhancement team I executed the companies project management methodology analyzing the Daily return mail report and implemented a new report that now sends the ASM’s a daily listing of the commercial accounts with returned invoices, disconnect notices or Welcome kits. This enhancement greatly reduced the notification time from 7 days to 1 day improving the overall consumer experience and the department operational functions and bottom line. This implementation gives the ASM’s the ability to contact customers in a more timely fashion and resolve issues before more problems begin to occur.

As a Retail Deal support analyst/ project manager I identified process gaps, created processes, created training documents, and lead departmental training implementing solutions that greatly improved department process flow efficiency.

5/09 – 2/12 TXU Energy Irving, TX

Revenue Processor/Bill Print Lead/ Project Management

Utilize Six Sigma Agile methodologies to analyze processes and provide a more automated solution that progressed the process from manual excel records to an access database.

Lead return mail team data entry, researching and correcting customer addresses. Responsible for Month End numbers, data entry, and efficiency percentage. Export, filter, and distribute daily return mail reports to approved list. Monitor and audit processes to verify they have been completed correctly and timely.

Using SAP I research and post customer payments that are in question or out of balance when entering the payment details during the lockbox process.

Managed and implemented a new access database which replaced the manually excel based tracking system. Created the entry process, training documents, scheduled and organized the installation on each employees PC. Created and trained employees on the data entry and process flow when entering customer information into the database. Managed and trained employees on the reporting functions and how to format and compile the daily and monthly reports that were distributed to management.

Managed the project of creating a correspondence department using mail, email, and text to notify customers that had problems on their account. I formatted and merged 11 different legally approved documents that were distributed to customers daily informing them of the actions they should take to fix their account. Created a tracking process to measure the effectiveness of the correspondence. This process has a monthly control that is audited and approved by management.

Took ownership of accepting the task to format the Mellon bank account payment text file so that I could filter the Insufficient Funds Payments on the report and create a list of customers. After filtering and compiling my customer list I used a T-Code function in SAP to do a payment reversal and apply an NSF fee to the customer’s account for a returned payment. This process is done daily and has a monthly control that has to be approved and passed monthly.

Very instrumental in the system conversion upgrade from Legacy to SAP, analyzing, cleaning up, and auditing the data that was being imported into SAP.

9/07- 10/08 Domin-8 Enterprise Richardson, TX

IT Technical Support Representative/Desktop Support

Assist Tenant Pro 7 customers teaching them how to use the Property Management Software that helps them track vital information for tenants, owners, units, vendors, and properties.

Help customers analyze and balance their accounts in Tenant Pro’s fully integrated accounting system that features a general ledger, accounts payable, and accounts receivable.

Helped customers properly set-up their Quickbooks files so that they could import/migrate their Tenant Pro 7 financials

Assisted customers with setting up their office network and designating a PC as the server that contained the Tenant Pro Access database

Desktop support trouble shooting customer PC issues that caused network errors or issues that had to be fixed in order to upload the software to their PC’s.

11/06– 9/07 Friedman’s Jewelers Inc. Addison, TX

Cash Management Lead

Reconcile cash and credit card bank accounts using Excel and Trecs reconciliation software for data entry, so that I could report variances to Operations and Loss Prevention. Analyze and Audit Cash and Credit card sales daily

Contact store managers to correct issues such as outstanding deposits, customer credits, and chargebacks

Took ownership and managed the project of obtaining the Crescent jewelers financials when they were acquired by Friedman’s. I personally traveled to California trained on the bookkeeping functions and relocated the cash management department to Texas.

Prepare and enter Month end closing journal entries and reconcile 10 general ledger accounts.

10/05–8/06 Nitty-Gritty Solutions, Inc. Dallas, TX

Accounting/IT Assistant

Using Peach Tree ERP Research and Reconcile vendor payables accounts entering and verifying client information into an access database

Improved the overall customer experience entering and researching insurance claims information in a timely matter responding to client inquiries providing them with claim payment information and details.

Maintain, update, and inventory company computers, desks, art, etc.

2/04–9/05 Wingstop Restaurants Inc. Garland, TX

Sales Analyst/Samsung Register Technician

Managed the Samsung Cash Register polling server/software and coordinated the weekly submission of Franchisee sales for 250 stores. Analyzed sales by comparing submitted sales, polled sales, and prior sales trends.

After I analyzed store sales I compiled a Excel report to determine each stores weekly Royalty and AD Fund fees, then using the Bank One website I set-up and maintained Franchisee and Corporate bank account numbers so that I could initiate an ACH transfer for weekly Franchisee and Ad Fund fees

Network, program, indentify hardware and software requirements, maintain, and trouble shoot Samsung 6500/7000 cash registers and polling software. Designed and implemented a polling schedule assigning each store an alphanumeric identification number that controlled when the store would be polled nightly due to their time zone.

Based on alcohol sales I maintained 8 Corporate store Operating and Alcohol replacement club accounts reconciling them on a monthly basis confirming their accuracy

Managed the project of scheduling 250 individual stores, identifying hardware and software requirements, and reprogramming all store cash registers so that they were all uniformed and identical. This greatly improved the corporate offices ability to track sales and pricing from each franchisee store more efficiently.

References Available Upon Request

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