Operations Coordinator Security Clearance

Andrea Robinson

Hyattsville, Maryland

Phone: 202-***-****

Email: ***.********@*******.***

Active Secret Security Clearance

Employment History

June 2017 – Present

Cherokee Nation Technical Solutions

Armed Forces Health Surveillance Branch Silver Spring, MD

Operations Coordinator/Travel Manager (Contractual)

Operations Coordinator:

Assist senior management with professional preparation of documents, briefing materials, status reports and spreadsheets using excellent written communication skills (i.e. correct grammar, punctuation, and spelling) and appropriate formats.

Support in the development and creation of key project documents, including templates, reports, presentations, and reference material, SOP, Instructions, and Travel Spend Plan for fiscal year.

Office ambassador, greet visitors to ensure they have a positive experience, including assisting them in finding appropriate staff person and/or meeting location. This includes maintaining a schedule of planned visitors, and ensuring these visits are coordinated, and communicated to staff.

Assist with organization of meetings, to include, but not limited to scheduling, preparation of agenda, meeting room/teleconference/web set up and advance preparation of meeting materials.

Utilize strong verbal communication skills, and maintain professionalism when interacting with individuals within the organization.

Compose document routing internal/external for approval of travel, publications, manuscripts, articles, and presentations.

Manage multiple tasks and use good organizational skills in prioritizing them, independently.

Provide travel coordination assistance/vouchers, amendments, to senior leadership, civilians/GS’s as requested utilizing Defense Travel System.

Perform routine administrative support/function which includes answering the main phone, typing correspondence, photocopy and file management, general mail handling, reception area maintenance, and general inventory management.

Preparation of work space for new employees, and disposition of materials in work spaces when employees depart.

Coordinate special events, and support management in small to mid-sized projects, including full lifecycle of event logistics.

Making maintenance request as needed to assure facility is operating to its best capacity.

Keeping Office Supply Inventory, as well as submitting office request for needed items/materials.

June 2016 – June 2017

Administrative Assistant,

Silver Spring Maryland

National Naval Medical Research Center

Administrative Assistant:

Schedule appointments utilizing Outlook, and gives information to callers, and takes dictation.

Providing logistical support and coordination for conferences, workshops, and site visits, or Review and Council advisory group meetings.

Make arrangements for meeting/conferences, and assure schedule for meeting room/conference rooms are available.

Transcribe minutes of meeting/conference, and distribute .Composes memos, transcribes notes, and creates presentations.

Assist in compiling reports, job orders, vehicle records, and property inventory tasks, typing correspondence and other documents utilizing personal computer.

Reviewing and editing the work of staff members involving communication for grammar, style, and typographical error, referring questions regarding content to the originator, with guidance of SOP.

Manage paper and/or file creation, maintenance, and disposal in compliance with Federal and DoD regulations; perform electronic archiving in accordance with management/regulation and policy for updates of Instructions, and Manual’s for DoD.

Design and update systems for communications among staff to facilitate the efficient flow of information relating to projects and program activities. Maintain ongoing consolidated staff calendars and provide specific calendar information to staff.

Assist in the processing, management, and review NMRC Awards, drafts, board and other staff meeting minute’s, and documentation by formatting, and submitting under government/military standards. Maintain detailed records of discussions, by e-mail and team meetings.

Front desk coverage to service walk-in personnel/visitor’s, scheduling appointments, check in, check out.

Manage calendar; maintain records/files in accordance to office policy. Review outgoing correspondence for executive level’s approval and alert writers to any conflict with the file or departure from policies or executive level’s viewpoints; make recommendations to resolve problems that might arise.

November 2015 – May 2016

HR Staffing Coordinator,

Silver Spring, Maryland

Professional Services Network

HR Staffing Coordinator:

Perform Coordinate Staffing Services administer Human Resource activities related to recruitment/employment of nurses.

Maintain records of individual profile candidate’s in the application tracking system (Gopher), as well as formatting, and importing resumes, with the ability to multi-task with great attention to detail.

Communicate to Nurse Recruiter’s the status of assignments, end dates, availabilities and performance issues that may need attention.

Assist Manager’s, Nurse Recruiter’s regarding postings of availability positions on PSN Website, Career Builder’s, and Monster’s.

Prepare and send applications packets/ Offer packets, general receipt acknowledgement, and final action responses.

Skills

Microsoft Programs: Microsoft Word, Excel, Access, Outlook, CHCS, Medical Manager, CIS, Chessie, Gopher, Defense Travel System, Share Point, Concur, SPoE

Administrative: Adeptly handle administrative matters including screening calls, managing calendars, planning meetings, making travel arrangements, composing documents and organizing offices for efficiency, having the ability to prioritize, and multi-task effectively. Excellent oral and written communication skills.

Communications: Interact professionally with all levels of staff and maintain the highest level of confidentiality; known for tact and diplomacy in handling sensitive issues. Ability to maintain collaborative, positive relationships across organizational levels.

Computers: Considered a “power user” of Microsoft Office; quickly learn and master new technology. Interact and coordinate with Administrative Officers to ensure that optimum levels of support are provided for all organizational program requirements

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