Service Representative Data Entry

S Padmini

No */***, Anna Nagar, *st street, Nallur, Chennai – 69

+91-996******* **************@*****.***

SUMMARY

As a costumer service representative I am personable good at building loyal relationships, solving problems, and increasing productivity.

SKILLS HIGHLIGHTED

• Flexibility

• Teamwork

• Problem solving

COMPUTER KNOWLEDGE

• Time Management

• Proficient in basic of MS Office

• Operating System Windows 7, Windows XP

WORK HISTORY

Associate – 30 Jun 2022 to 28 April 2023

HDFC BANK Pvt Ltd Chennai

• Aminjikarai, Chennai, Tamil Nadu, India

• Worked with Loan Processor

Roles and Responsibilities

• Analyze loan applications using AI tolls to ensure compliance with lending standards.

• Collaborate with underwriters and loan officers to streamline The approval process.

• Utilize blockchain technology for secure and efficient document verification.

• Mentor Junior processors on best practices and emerging industry trends.

• Analyze applicants financial status, credit and property evaluations to determine feasibility of granting loans

• Ensure accurate data entry and Management within digital loan processing system.

• Participat in Cross – Functional teams to improve customer experience and statisfation.

Process Advisor – Oct 2019 – Sep 2020

Barclays Global Services Private Limited, Chennai

• DLF IT Park, Porur, Chennai, Tamil Nadu, India.

• 1 year Experiences.

Roles and Responsibilities

• Monitoring and Screening.

• CDD Operating Unit completes CDD Profiles at On-Boarding, Periodic Review & Event Driven Reviews.

• Collecting information like identity & Verification of the Customer and various legal documents of the entity.

• Performing Reviews for Low, Medium and High Risk Client categories.

• Conducting required Customer/Related Party screening. Screening involves Google check, World check and High

• Risk Review needs to be raised in case of negative news and PEP finding for clients.

• Identifying BO, UBO, Controllers, Connected parties, related Parties of the entity, Drawing Ownership structure

• And Filling KYC template.

• Confirmed timely resolution of work assignments by organizing and prioritizing appropriately.

EDUCATION

2016-2019 Bachelor of Commerce (B.Com General)

• 61%

• Madha arts & Science College, Kovur, Chennai – 69 PERSONAL DETAILS

NAME : Padmini S

FATHER NAME : Sekar

MOTHER NAME : Kasthuri

SEX : Female

DATE OF BIRTH : 22 May 1998

PLACE OF BIRTH : Chennai

NATIONALITY : Indian

MARITAL STATUS : Married

LANGUAGES KNOWN : Tamil, English

DECLARATION

I do hereby declare the particulars of information and facts stated herein above are true, correct and complete to the best of my knowledge and belief. Place:

Date: (PADMINI S)

Contact this candidate