AML/EDD Analyst, Customer Service Manager, Technical writer

Professional Summary

A highly accomplished universal banker in various branches and a AML& CDD/EDD analyst with a total of over 15 years' experience in the banking industry.

Skilled in developing and implementing compliance policies and procedures to prevent money laundering & terrorism financing in line with international regulations and standards.

Adept at leading cross-functional teams and collaborating with senior management to drive strategic initiatives.

Structuring tasks and staying organized to minimize risks with a deep understanding of rapidly changing trends and technologies

Committed to maintaining the highest levels of integrity and ethical standards while delivering exceptional results in dynamic and challenging environments.

Certification:

CAMS (Certified Anti-Money laundering Specialist) Ref. ER-005159653 February 2024

TESOL (Certified thru Coursera) Teach English Now! by Arizona State Univ. May 2024

Work Experience

Hana Bank December 2006 – Current (Now on leave) Seoul, South Korea

(Formally known as Korea Exchange Bank prior to 2015 and merged to Hana Bank)

Risk & AML analyst

Assistant Manager

(AML Department- Main Branch & Client Management – Local Branches)

April 2019 - present (currently on leave)

Reviewed and monitored reports pertaining to suspicious activities over the thresholds of $5,000 or $10,000 cash transactions from all branches for purpose of reporting to FIU (Financial Intelligence Unit) to prevent money laundering

Conducted and executed filtering tasks with IT department regarding CTF (Counter-Terrorism Financing)

Updated sanctions list to ensure prevention from terrorism in alignment with IT department.

Searched and renewed restricted names through OFAC (Office of Foreign Assets Control), US Department of the Treasury and UN(United Nations) sites

Cooperated with various departments on STR,SAR,CTR based on KYC to solve compliance issues

Universal Banker & KYC/EDD Analyst (customer onboarding)

Assistant Manager (Itaewon Br. and Eyeonhee-dong Br.)

April 2015 ~ March 2019

Performed foreigners-only desk service: cash handling (deposit/withdrawal), foreign currency exchange, remittance, corporate client services

Reviewed and registered customer information when on-boarding customers

Handled corporate financial services for the main customers of branches: regular inward/outward remittance, a high volume of salary transfer,

Monitered cash handling for STR, SAR, CTR and KYC for reporting to the main office

Followed up the status/reasonable causes of each transactions for STR(Suspicious Transaction Reporting), SAR(Suspicious Activity Reporting), CTR(Cash Transaction Reporting) and KYC(Know Your Customer)

Marketing

Assistant Manager (Customer Management/Support Department -Main Branch)

November 2010- March 2014

Authored marketing manuals and pamphlets (technical Eng. writing)

Translated Korean manuscripts into English prior to customer advertisement and sales.

Managed and administered customized foreign currency related insurance products followed by FX services targeting the customers who exchanges foreign currencies.

Universal Banker

Junior Assistant (Main Branch/Remittance Department)

November 2007-October 2010

Executed and processed swift Category 1 message (Out/inward remittance)

MT100 Customer Transfer/MT191 Request for Payment of Charge/MT192 Request for Cancellation/MT195 Queries/MT196 Answers /MT199 Free Format Message

Managed correspondent banking accounts (called nostro/vostro) for in/outward remittances by being a contact point

Supervised daily cash reconciliations, ensuring accurate financial reports thus minimizing discrepancies.

Processed Deposit/Withdrawal, Customer Service/Sales

Education

KDI School of Public Policy and Management Seoul, South Korea

Master’s Degree in Public Policy (December 2015)

Hong-Ik University Seoul, South Korea

Bachelor of Liberal Arts, Korean Language and Literature (August 2004)

Additional Information

Bilingual in English and Korean (advanced)

Internship

News Communications (technical Eng. writing for news media, Public Relations Agent 2004)

Springer, Korea Br. (Promotion and marketing, 2005)

English Discussion Club, IGS (so-called, International Goodwill Society, university union club located in and sponsored by British Council from 2000 to 2004)

Computer Skills: Microsoft Office, Excel, PPT

Interests: Swimming and skiing

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