SHAQUAY L JACKSON
**** ******** *** **********, ** 20020 301-***-**** ******@*****.***
Summary
Dependable Laborer with successful experience in providing cleaning and maintenance services
Across a multitude of work environments. Solid knowledge of following predefined safety precautions and protocols. Hardworking individual with a profound background in handling cleaning and maintenance work inside buildings, parking lots and construction sites. Strong knowledge of mixing cleaning materials set for safety and conforming to the company’s cleaning and safety regulations.
Experience
Target Return Center, Upper Marlboro, MD
Dec 2024- Present
Receiving Associate(Seasonal)
Receiving and verifying incoming shipments
Picking and packing customer orders according to specifications
Loading and unloading trucks
Maintaining inventory accuracy through cycle counts and data entry
Operating warehouse equipment (forklifts, pallet jacks, etc.)
Labeling and storing products in designated areas
Maintaining a clean and organized warehouse
Technical skills:
Proficiency with warehouse management systems (WMS)
Barcode scanning expertise
Ability to read and interpret shipping documents
Physical requirements:
Ability to lift heavy boxes and packages
Standing and walking for extended periods
Repetitive bending and reaching
Sample resume bullet points:
Efficiently picked and packed customer orders, maintaining high accuracy rates.
Communicare- Clinton Healthcare Center, Clinton, MD
Sept 2023- Present
Laundry/Housekeeping Assistant
Wash/Dry soiled linen, delivered and kept stock of clean linen and picks up soiled linen, including: pillow cases, sheets, draw sheets, mattress pads, blue pads, blankets, thermal blankets, towels, washcloths, patient gowns, and hamper bags to/from designated departments throughout the healthcare center.
Delivered clean linen to assigned departments using linen cart
Straightens and inventories supply of linen on the unit and communicated to supervisor
Replenishes/stocks linen in accordance to daily stock
Upon return to linen supply room repacks cart(s)
Delivers clean linen in response to special or STAT laundry orders/requests
Retrieves soiled linen from designated locations throughout the healthcare center and transports it to the laundry room
Ensures that work area is clean, orderly, and safe by sweeping, cleaning, straightening, and reporting damaged carts or other distribution equipment to group leader or supervisor
Assists in unloading of clean laundry carts daily
ACE Temporaries INC, Arlington, VA
Jul 2021 - Sept 2023
Contractor
Used power equipment and forklift to load and unload construction materials and tools.
Prepared surfaces for insulation application by brushing and spreading on adhesives and cement.
Maintained site cleanliness by organizing equipment and disposing of hazardous or excessive materials
Organized and maintained storage facility for tools and building supplies.
Dug ditches and trenches, backfilled excavations, and compacted and leveled earth tograde specifications using picks, shovels, pneumatic tampers and rakes.
Prepared construction sites to eliminate possible hazards.
Unloaded and identified building materials, machinery and tools, distributing to appropriate locations according to project plans and specifications.
Operated jackhammers and drills to break up concrete and pavement.
Mopped, brushed and spread paints, cleaning solutions and compounds over surfaces to clean and provide protection.
Passed near, in and around work zones.
Managed the daily dispatching of drivers to sites across several shifts.
Maintained accurate records of driver availability and route progress.
Communicated directly with drivers to provide instructions and updates.
Investigated and resolved customer complaints related to dispatching issues.
Monitored driver performance and provided timely feedback.
Sprayed water, sand, steam, vinyl, paint, or stucco through hoses to clean, coat, or seal surfaces.
Provided assistance to craft workers, such as carpenters, plasterers and masons.
Lifted dead leaves and grass from between growing grass and soil with thatcher.
Answered questions regarding care and general knowledge of landscape.
Used shears, pruners, or chain saws to prune and trim trees and shrubs.
Shoveled snow from walkways and put salt down to keep people from falling.
Mixed and sprayed or spread fertilizers, herbicides, or insecticides onto grass and shrubs.
Adhered to safety protocols to and manufacturer instructions for equipment operation.
Mowed and edged lawns, using
power mowers and edgers.
Pruned and trimmed trees, shrubs and hedges.
Raked, mulched and compost leaves.
Gathered litter and transported to proper receptacles.
Prepared walkways and common areas for adverse weather conditions and removed snow and ice.
Maintained and repaired lawn tools and equipment.
White Oaks Nursing Home, Clinton, MD
Jan 2013 - Jun 2021
Lead Custodian Worker
Proper documentation of equipment, maintenance and service.
Independently solve challenges in a quick and effective manner.
Meet with Director of public facilities to meet the needs of our department as well as team members.
Performed basic cleaning duties to keep building and premises neat and clean at all times.
Cleaned and sanitized restrooms / bathrooms using established practices and procedures.
Performed routine and comprehensive custodial maintenance of assigned facilities.
Jiffy Lube, District Heights, MD
Oct 2004 – Jan 2013
Customer Service Advisor
Communicates with clients about vehicle problems, insurance questions and warranty issues.
Maintains positive relationships with clients to ensure repeat and return customers
Approaches transactions with sales-minded professionalism and suggestively sell products and services to clients, including making clients aware of all packages and retail options available.
Answers customer questions about services, including when to expect vehicle repairs.
Ensures customer vehicle is finished on time and details for customer services rendered and costs for those services, and ensuring satisfaction at every step of interaction.
Liaises with technician about parts ordering to ensure requisite parts are available when vehicle repairs require them.
Process customer payments.
AMF Bowling Center, Alexandria, VA
Dec 2001 – Aug 2004
Janitor / Custodian
Manage routine upkeep of exterior areas, green space and parking lot.
Remove garbage and recycling daily and prepare bins for weekly pick-up.
Cleaning and disinfection, vacuuming, dusting moping
Records maintenance, customer service.
Education
H.D. Woodson High School
2001
High School Diploma