Objectives
Seeking an opportunity that will allow me to use my past experiences and current skills to cultivate a rich and rewarding career.
Skills
Microsoft Office Suite, 45 wpm typing speed, 10,000ksp 10 key by touch, time management, verbal and written communication.
Experience
USPS, Coppell TX
PSE November 2020…. Regular November 2015-present
Title- Clerk
Sorting, lifting and pushing moderate to heavy loads of mail and packages to prepare for delivery. Containers of mail and parcels weigh up to 70 pounds.
Must be able to perform arduous exertion involving prolonged standing, walking, bending and reaching.
Work assigned tour and days of work within an industrial plant environment.
Follow Postal Service policies and procedures while adhering to rules and regulations.
Operating sorting equipment
Federal background check required.
Worked 40hr week with occasional overtime. Paid bi-weekly by direct deposit.
U.S. Immigration & Customs Enforcement. Department of Homeland Security Farmers Branch TX
February 2024-September 2024
Title- Personnel Security Assistant (PSA)
Conduct personnel security investigations
Review security clearance applications
Maintain personnel security records as a Personnel Security Assistant (PSA)
Assist with background checks and fingerprints.
Ensure compliance with security policies and regulations
Work at home. Onsite one day every other week.
A high risk public trust position which required an extensive background check.
Worked 40hr week with occasional overtime. Paid bi-weekly by direct deposit.
Supple House, Farmers Branch TX
August 2023-December 2023
Title- Picker and Packer
Selecting and preparing orders for shipment
Organizing inventory in the warehouse
Inspecting products for any damages or defects
Packing items securely for shipping
Keeping a clean and safe work environment
Using a pallet jacks as needed
Worked 40hr week with occasional overtime. Paid weekly by direct deposit
State Farm, Irving TX
July 2014-November 2016
Title- Claims Associate for Personal Property
Research and investigate Personal Property claims to determine liability
Communicate with policyholders, claimants, and other parties involved with the claim
Ensure timely and accurate payment of claims
Update claim files and databases with information and status
Adhere to company policies and procedures while handling claims
Provide excellent customer service and support throughout the claims process
Worked 40hr week with occasional overtime. Paid bi-weekly by direct deposit
Cigna Group Insurance, Plano TX
August 2009-October 2013
Title- Claims Associate for Short Term Disability
Investigated Short Term Disability (STD) insurance claims
Processing STD claim forms
Evaluating STD claim information
Communicating with claimants and medical personnel both inside Cigna and outside of Cigna.
Coordinating with claimant HR personnel
Review for possible STD extensions or denial
Wrote denial letters if STD claim was denied
Worked 40hr week with occasional overtime. Paid bi-weekly by direct deposit
Education
Arlington Lamar HS Arlington TX
Graduated June 1980