Business Analyst Product Owner

Fadare Olalekan

Email: ***********@*****.*** Mobile: 070********, 080********

LinkedIn: [https://www.linkedin.com/in/fadare-olalekan-mba-79b9452a/]

Professional Summary

Results-driven Business Analyst & Product Owner with over 5 years of experience in IT & Financial Services (Insurance). Skilled in business process optimization, data analysis, and product development. Adept at bridging the gap between business needs and technical teams to drive innovation. Proficient in Agile methodologies (Scrum & Kanban), data visualization, and regulatory compliance.

Core Skills & Expertise

Business & Data Analysis: Requirements gathering, process re-engineering, reporting dashboards (Power BI, Tableau).

Agile & Project Management: Sprint planning, backlog prioritization, stakeholder collaboration (JIRA, Trello).

IT & Software Implementation: SDLC, system design, user testing (UAT), data migration, application support.

Regulatory & Compliance: AML, CDD, NAICOM reporting, risk management.

Technical Tools: SQL, Python, R, PLSQL, Power BI, Tableau, Oracle BI, Figma.

Professional Experience

FBN Insurance (Now Sanlam Insurance) Business Analyst & Product Owner

Sept 2019 – Present

Acted as Scrum Master & Product Owner, coordinating Agile ceremonies and managing product backlogs.

Led requirements gathering, facilitated JAD sessions, and documented Business Requirement Documents (BRDs).

Spearheaded system enhancements for the Sanlam Mobile App, Agent Portal, and Turnquest CRM.

Designed and prototyped user interfaces using Figma for mobile and web applications.

Developed Power BI dashboards for executive reporting and performance tracking.

Conducted UAT testing & defect management for applications like DocuSign, POS Integration, and CMMS.

Led change management initiatives for key projects, ensuring successful adoption and user training.

Key Achievements:

Implemented a third-party surveillance solution, enhancing market abuse detection.

Established a high-performance IT team, reducing operational costs by 30%.

Optimized business processes, improving claims processing turnaround to 24 hours.

Successfully migrated data from Turnquest to Thought Express with minimal downtime.

Sanlam Insurance Data Analyst & Application Support

Sept 2021 – Present

Generated daily system performance reports and regulatory reports (NAICOM) using SQL & PLSQL.

Created interactive Power BI dashboards to monitor policy lapses, claims, and business performance.

Conducted data cleansing and customer email validation projects, improving data accuracy.

Provided technical support for core applications, resolving data integrity and policy rate issues.

Key Achievements:

Developed a survey dashboard, improving customer and sales rep feedback tracking.

Optimized financial and customer reporting, ensuring accurate quarterly regulatory submissions.

Previous Roles:

FBN Insurance Finance Operations Officer

April 2016 – August 2019

Managed payment reconciliations, tax filings, and document archiving.

Ensured compliance with NFIU reporting and financial regulations.

Improved turnaround time for customer claims processing.

Insourcing Limited Finance Operations Officer

June 2014 – April 2016

Processed customer transactions and maintained financial records.

Ensured timely reimbursements and disbursements.

Education & Certifications

MBA, Artificial Intelligence – Nexford University

MBA, Artificial Intelligence (In Progress) –Atlantic College of Liberal Arts and Sciences

B.Sc. Computer Science – Ekiti State University

Certifications: Agile Crash Course, Scrum & Kanban, Product Design, SQL, GitHub (Udemy), Lean Management

Technical Skills

Databases: SQL, PLSQL, PostgreSQL, MS SQL Server, Oracle BI

Visualization & BI: Power BI (DAX), Tableau, Oracle BI

Development: Python, R, Node.js (MySQL, MongoDB)

Agile & Collaboration Tools: JIRA, Trello, Git

Design & Prototyping: Figma

References

Available upon request.

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