High School Front Desk

JENNIFER MATZ

J M

850-***-**** *************@****.***

Dedicated individual offering more than 20 years’ experience in the hospitality industry E X P E R I E N C E

RESIDENTIAL HOUSEKEEPER Perform cleaning and sanitizing services to assigned properties Attend and participate in team meetings

Provide top-quality service to clients by being customer-focused, dependable, trustworthy, energetic, and detail-oriented with the ability to problem-solve quickly

INDEPENDENT CONTRACTOR

RENTAL MANAGER

E D U C A T I O N

Two Maids and A Mop

2019 - Present

Cleaning services for privately owned

and commercial properties

2011 - 2019

Holiday Surf & Racquet Club

1984 - 2011

CHOCTAWHATCHEE HIGH SCHOOL

MAY 1980

HIGH SCHOOL DIPLOMA

Solely responsible for managing and maintaining several condominiums, townhomes, and private residences

Provided specialty cleaning services for pre and post construction clean-up

Supervised front desk personnel for 166-unit gulf front condominium complex on Holiday Isle

Responsible for all aspects of reservations, including guest arrivals and departures

Maintained online database of rental guests for mailouts and occupancy reports for marketing purposes

Oversaw accounts payable, accounts receivable, daily audits, daily bank deposits, processed maintenance and housekeeping work orders, EOM owner’s statements and EOM inventory

Launched and maintained website

Organized and attended all rental meetings and homeowner’s association meetings (building and grounds meetings, financial meetings, special assessment meetings and board meetings when necessary)

Utilized First Resort Software for rentals, property management, payables and receivables, payroll, payroll taxes, w-2 and 1099 forms and Excel/Word for inventory/letters, etc.

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