Support Specialist El Paso

Thomas Jaramillo, B.S.I.T, M.B.A. ********@*****.***

480-***-****

Education

AA in Science, Bio-Med, El Paso Community College, El Paso Tx., 1988 B.S.I.T, University of Phoenix, Phoenix Az., 2004

M.B.A, University of Phoenix, Phoenix Az., 2006

Objective

My objective is to secure a position where I can help others to set and achieve their goals by effectively coordinating their activities and providing enough instruction so they can be successful.

Valuable Information

My strongest assets are teaching, coaching, and developing individuals and groups to effective levels of measurement learning Introduction to Computer classes. Instructed a diverse population of adult learners in computer classes using Microsoft Office 2007, 2010, and 2013 using web-based learning technologies for more than nine years at Glendale Community College.

Awards and Achievements

Awarded Outstanding Adjunct Faculty of the Year 2009 during Maricopa Community College Association Annual Conference.

Experience

Data Technician Control Systems Inc. Phoenix Arizona 7/31/24-1/3/25 Pulled various types of wire to keypads, access controls, cameras, and push bars at Mara Villa retirement center in Scottsdale.

Data Technician Kearney Electric- Communications Phoenix Arizona Apr 2022 – July 2024 Conducted planning, installation and testing for phone, data, nurse call, panic button, card readers, access control, wireless and network systems roll out for the Mayo clinic in Scottsdale. Prepared source data by compiling necessary documents, files and information at the start of each new project.

Data Technician

Various Temp Services

Over 60 months of experience

Replaced Cat 5 cable with Cat 6 cable for computer network upgrade at following:

• Insight Global, Phx., Az. 11/19-2/20

• Rightech, Phx., Az 04/19-11/19

• Cable Solutions, Phx., Az., 10/18-04/19

• Rightech, Phx., Az., 11/16-10/18

• SmartSource Solutions - Saint Charles, IL - 5/16 to 10/16

• Cable Solutions, Phx., Az. 03/15-05/16

• Phoenix TelData, Phx., Az 12/13-02/15

Data Technician

Full Time Employment

• Kearney Electric Inc., Phx., Az 4/1/22-7/15/24

• Control Systems Inc., Phx., Az 7/29/24-1/3/25

SmartSource Solutions-Saint Charles, Ill. 5/16 to 10/16 As a lead Computer Technician during a 6 month long Windows 10 update project, deployed, and lead team to setup over 6000 new HP desktops, monitors, printers, Zebra scanners, digital signature machines. Downloaded software, troubleshooted, and imaged computers at health care clinical Project I. T. Epic to five HonorHealth hospital environments. Adjunct Faculty Instructor, Glendale Community College Business Department, Glendale Az. 06/2004-12/2013

Created lesson plans, researched, and developed instructional materials covering required topics and learning objectives to introduction to computer classes using Microsoft Office. Helped students learn and build useful basic computer skills. Built relationships with students of all cultural, social and economic backgrounds. Adult Education Instructor, Glendale Public Library, Glendale, Az. 01/2004-12/2005

Helped students learn and build useful basic computer skills using Microsoft Office. Built relationships with students of all cultural, social and economic backgrounds.

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