Customer Service Production Supervisor
Resume:
CURRICULUM VITAE
PEACE AKEELAH AMOAH
PERSONAL DETAILS
Gender: Female
Date of Birth: 22nd July, 1997
Nationality: Ghanaian
Marital Status: Single
Languages: English, Ewe, Twi and Basic French
Contact: 057*-******, 054*-******
Religion: Christian
Email Address: *****************@*****.***
PROFESSIONAL PROFILE
To build a substantial career in a growing and thriving organization or institution where l can get the opportunities to prove my abilities by accepting challenges, fulfilling the organizational or institutional goals and climb the career ladder through continuous learning and commitment and consistent work output.
TECHNICAL SKILLS: Computer literate
OTHER SKILLS:
Proficient in Microsoft Word, PowerPoint and Excel
Excellent interpersonal skills
Written and verbal communication skills
Strong Customer service skills
Teamwork Skills
Quick learner, keen to learn and improve skills
Multitasking
Working under pressure
Problem solving skills
Data Entry.
Ability to pay critical Attention to details.
I am a customer friendly, result oriented, good communicator, self-motivated and negotiation skills.
EDUCATION AND QUALIFICATION
Certificate in Software Application
Intercom Programming Manufacturing Company, (IPMC), Accra
(2016- 2017)
W.A.S.S.C.E
New Star senior high school, Accra
(2013- 2016)
B.E.C.E
Abeka No.2 J.H.S. Abeka, Accra.
(2010– 2013)
WORK EXPERIENCE
COMPANY DURATION POSITION
ALUSYNCO HELLAS SERVICES 3 years Stock Manager
DRINKS.COM 1 year Manageress
INTER AFRICA GLASSES LIMITED 1 year Marketing Executive ALUSYNCO HELLAS SERVICES
Customer Service
Delivered high-quality customer service by effectively managing stock, inventory, and order processing to ensure timely and accurate fulfillment of client orders. Inventory Management
Supported daily store operations through tasks such as merchandising, inventory management, and product replenishment, ensuring optimal stock levels.
Conducted inventory control, price analysis, sales summaries, and invoice evaluations using specialized software (FACTURA) to improve accuracy and efficiency in stock management.
Stock Merchandise
Organized and stored merchandise in an orderly and accessible manner within warehouse and supply rooms.
Improved product availability by identifying, researching, and resolving out-of-stock issues, enhancing in-stock reliability for customers. Loss Prevention
Maintained a secure loss prevention environment through proactive security checks, reducing incidents of theft and ensuring asset protection. DRINKS DOT COM
It my responsibility to manage and train staff so that all the members work as a team to prove efficient and friendly services while performing the work of the day.
To ensure there is sufficient merchandise displayed in a neat and orderly fashion.
Responsible for paying staff and suppliers on time and keep record of the revenue INTER AFRICA GLASSES LIMITED
Developed and implemented marketing strategies to increase brand awareness and sales for the company's product lines.
Conducted market research to understand consumer behaviour, competitors, and industry trends, using the insights to inform marketing campaigns.
Created and executed promotional events, advertisements, and social media content to enhance brand visibility and engagement.
Managed relationships with clients, vendors, and partners to promote products and services effectively.
Worked closely with the sales team to align marketing initiatives with sales goals, ensuring a cohesive approach to market penetration.
Analyzed the effectiveness of marketing campaigns and adjusted strategies to optimize performance and return on investment.
Assisted in the creation and management of digital marketing content, including website updates, newsletters, and online advertising.
HOBBIES AND INTEREST
Reading, Cooking, swimming and Serving others.
REFEREE
Madam Jode MR. GREGORY
DRINK.COM ALUSYNCO HELLAS SERVICES
Contact this candidate