Customer Service Team Leader
Resume:
Carlos Esteves
Holland, MI *****
****************@*****.***
Objective
To leverage fifteen years of drafting, technical design and process improvement experience in an environment where I can contribute to be on a winning team.
Education
I.T.T. Tech Grand Rapids, MI Sept 1993 ~ Mar 1997
Bachelor Degree: Auto CADD Drafting
Graduated top of my class and maintained perfect attendance.
Experience
L&W ENGINEERING Oct 2009 ~ Present
Team leader, Industrial Engineer
Responsible for maintaining product quality, productivity and high customer service with production levels to maintain cost effectiveness and competitive price. Responsible for updating production drawings, improved tooling and die engineering per design specifications. Improved HITS (production efficiency) per hour by 10% saving significant production costs.
GREAT LAKE WOODS Feb 2006 ~ Feb 2009
CADD Engineer/Superintendent
Responsible for improving the manufacturing process of various wood products including design and construction of JIGS and fixtures to reduce production costs, improve product quality and efficiency. Responsible for management of the day-to-day operations of the assembly department.
DELL ENGINEERING/ERM Inc. Mar 1998 ~ Dec 2006
Design Engineer
Member of environmental group formed to advance efforts for clean water and air, in addition to addressing all environmental issues for production systems. Dell is the second largest company within ERM Inc. I was responsible for designing landfills within local counties; develop air quality flow charts, air duct systems, steel frame buildings, contour maps, and USGS maps. I also assisted with drawings for the corporate office worldwide including emergency flow charts.
References available upon request
Contact this candidate