Teresa Newkirk
*********@*****.***
Department of Veterans Affairs West Roxbury, MA
December 2010 to February 2022
Program Support Assistant
Received a high to moderate volume of calls responded to them efficiently and promptly routed calls to proper clinics.
Implemented emergency services as needed to all codes on a consistent basis.
Knowledge of Medical Terminology
Highly detailed and organized, time management skills.
Department of Veterans Affairs Jamaica Plain, MA
April 2009 to December 2010
Housekeeping Aid
Bed sanitation/sterilization in inpatient wards along with waiting rooms/lobby, public bathroom. Replenished laundry, High Dusting
Floor maintenance, Trash removal from all areas within assigned work area
Brigham and Women’s Hospital Boston, MA
May 2005 - March 2006
Lab Control
Specimen procurement and labeling
Data Entry
Boston Medical Center Boston, MA
November 2001 – November 2002
Lab Support Technician /Patient Registration
Verified patient insurance and eligibility.
Specimen procurement, Phlebotomy
Education:
Department of Veterans Affairs Brockton, MA
March 2011 to October 2011
S.A.W. School at Work
P.C.W.D. Partners Healthcare Boston, MA
February 2005 - March 2005
Intensive pre-employment training program
Addressing customer service, cultural diversity
Computer skills and medical terminology.
Spaulding Rehabilitation Hospital, Boston, MA
March 2005
Office Assistant / Dietary Aide, (externship),
Women in the Building Trades Dorchester, MA
February 2004 – May 2004
Pre apprenticeship Program
Carpentry, plumbing
Bryman Institute Brookline, MA
June 1996 to November 1997
Medical Assistant
Beth Israel Medical group Brookline, MA
June 1997
Medical Assistant (extern)
Performed all duties pertaining to medical assistant duties.