Social Media Customer Service

Allyson Reed

Cell Phone: 817-***-**** **** Morningside Drive

Email: *************@*****.*** Cleburne, TX 76033

Education

Angelo State University, San Angelo, TX Expected Graduation 2027

Bachelor of Science in Marketing

Relevant Courses: Introduction to Business, Business Computer Applications,

Marketing Projects

Social Media Business Campaign Fall 2023

Developed and managed a social media campaign, increasing online engagement by 30% in three months.

Branding and Repositioning Project Fall 2023

Rebranded a company with a new logo and brand voice, and presented the new identity to industry professionals.

Product Lauch Plan Spring 2024

Created a comprehensive marketing plan for a new product, including market analysis, branding, and promotional tactics.

Work Experience

YMCA Joshua, TX

Swim instructor May 2024-August 2024

Created and adapted lesson plans to fit each students skill level and comfort in the water

Worked with other instructors to plan community events promoting water events

Created curriculum for kids to do during down time

Target San Angelo, Tx

Cashier/On Demand December 2023-May 2024

Delivered friendly and efficient customer service by assisting guest with purchases, returns, and inquiries

Maintained accuracy in cash handling and transaction processes, balancing registers daily

Supported store operations by adapting to on-call shifts and varying schedules

Raising Canes Cleburne, Tx

Cashier May 2022-August 2022

Handled cash, credit card transactions and ensured the correct change was given

Kept front counter and dining area clean and organized

Prepared and packed food orders quickly while maintain quality and presentation

Organizations

Angelo State Women’s Soccer 2023-2024

Fellow Christian Athletes Organization 2019-Present

Skills

Customer Service, Microsoft Office (Word, Excel, and PowerPoint), Business-to-Business, Bilingual

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