Customer service, managerial experience, studied psych and comm
Resume:
Aidan Nill
Chicago, IL *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Food Service Worker
The American Legion-La Grange, IL
May 2013 to November 2019
• Prepared and served food and beverages to customers in a timely and efficient manner
• Maintained cleanliness and sanitation standards in the kitchen, dining area, and food preparation areas
• Followed proper food handling procedures to ensure safety and quality of products
• Assisted with inventory management by monitoring stock levels, rotating products, and restocking supplies as needed
• Collaborated with team members to ensure smooth operation of the kitchen during busy periods
• Adhered to company policies regarding portion control, presentation, and recipe adherence
• Cleaned workstations before, during, and after each shift to maintain a clean working environment
• Assisted in training new employees on food preparation techniques, safety protocols, and customer service standards
• Managed multiple tasks simultaneously while maintaining attention to detail in a fast-paced environment
• Ensured compliance with health codes regulations by following proper hygiene practices
• Maintained knowledge of menu items including ingredients used for accurate communication with customers
• Supported other team members when necessary by assisting with various tasks such as dishwashing or cleaning
• Demonstrated strong teamwork skills by effectively communicating with colleagues during high- pressure situations
• Received positive feedback from customers for providing friendly and attentive service
• Assisted in the preparation of catering orders, ensuring accuracy and timeliness of deliveries
• The first three years of service I did for free, and ocassionally volunteered afterwards Sales Associate
Vector Marketing-Remote
June 2019 to September 2019
• Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
• Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
• Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
• Effectively communicated promotions, discounts, and special offers to customers at the point of sale
• Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
Historian
Boy Scouts of America-La Grange, IL
January 2015 to August 2016
• Developed and implemented a comprehensive records management system to ensure efficient organization, retrieval, and retention of company documents
• Implemented electronic record-keeping systems to streamline data entry and improve accessibility
• Led efforts to digitize paper-based records, reducing physical storage space while ensuring easy access for authorized personnel
• Provided guidance on best practices for electronic file organization, naming conventions, metadata tagging, etc
Quartermaster
Boy Scouts of America-La Grange, IL
January 2013 to March 2015
• Performed regular audits of inventory to identify any variances or discrepancies, investigating root causes and implementing corrective actions
• Conducted physical counts of inventory on a regular basis to ensure accuracy of recorded quantities
• Assisted in the preparation of annual budgets by providing accurate projections for future inventory needs based on historical data analysis
• Collaborated with cross-functional teams including purchasing, production, and logistics to ensure timely delivery of inventory
• Optimized order quantities based on lead times, supplier capabilities, and storage capacity constraints Education
College sophomore in Communications, Broadcasting, Journalism Eastern Illinois University - Charleston, IL
September 2023 to January 2025
Resident Housing Association member (freshman year) Elections Board Committee member (freshman year)
Protestant events organizer
Catholic events organizer
Evangelist events participant
Jewish events participant
High school diploma
Lyons Twp High School - La Grange, IL
September 2019 to May 2023
WLTL radio DJ, content creator and quality curator (4 years, plus middle school summer program of 1 year)
Art club (2 years)
Philosophy club (senior year)
Lions Newspaper (senior year)
Boy Scout Merit Badge Academy in Various
Morton Arboretum, Boy Scouts of America, various - Various January 2011 to December 2022
Scout rank upon turning 18: Life
All required badges for Life Scout acquired
All optional astronomy and life science badges acquired Skills
• Community engagement (6 years)
• Communication skills (6 years)
• Content creation (6 years)
• Core fitness training (6 years)
Certifications and Licenses
Daughters of the American Revolution Certificate for Outstanding Work in American History
May 2019 to Present
DAR Chapters may choose to recognize an American History student in any grade for outstanding work in American History with this certificate of award.
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