Account Manager Associate Director
Resume:
Phani Kiran Matlapudi
**********@*****.***
Roxbury, NJ
https://www.linkedin.com/in/phani-kiran-matlapudi-lion-02a9b73/
Over 21 years of experience as an Associate Director, Senior Account Manager, Technical Recruiter in the IT industry. Skilled in recruiting top IT, Non-IT talent for prestigious national and global accounts. Proficient in identifying candidates, providing client options, and gathering requirements. Strong understanding of finance, banking, insurance, healthcare, pharmaceutical, and software development sectors. Experienced in collaborating with Account, Sales Executives, HR Directors, and Managers. Managed a portfolio of USD 20 Million. Worked with cross functional teams to collaborate with different Stake holders from major financial clients.
Below skills are part of the placement which I have been involved in but not limited to :
Frontend (Client-Side) Technologies : HTML, CSS, and JavaScript, React, Angular,
Backend (Server-Side) Technologies: Node JS, Python, Java, Ruby, C#
Databases : Oracle, SQL, MYSQL, Postgres SQL, Mongo DB,
Search Engines : Elastic Search,
DevSecOps,MLOps, Infrastructure Technologies : Docker, Kubernetes, CI/CD, GenAI
Cloud Platforms : AWS, Azure, GCP
Data Science & Machine Learning Technologies, Data Scientist, Data Engineer
Hadoop: Spark, scala, Jenkins, CI/CD
Project Management: Project Manager, Principal Architects, Director of Technology, Program Manager, Scrum Master, Business Analyst
Willing to relocate: Anywhere
Visa Status: Green Card
Education: Bachelor’s Degree
Work Experience :
Associate Director- Sales
Citi Bank / Synechron INC - NYC
March 22 to Till date
Experience in driving sales, building client relationships, and delivering exceptional customer service in Banking Industry.
Adept at identifying business opportunities, managing key accounts, and collaborating with cross-functional teams to ensure client satisfaction and revenue growth.
Proven track record of exceeding sales targets and fostering long-term partnerships.
Develop and maintain relationships with key accounts, ensuring long-term partnerships and repeat business.
Identify new sales opportunities within existing accounts, increasing revenue within given time frame.
Coordinate with the marketing, customer service, and operations teams to ensure seamless execution of client campaigns and orders.
Manage a portfolio of financial clients, achieving an average annual revenue of 20 million.
Conduct regular business reviews with clients to evaluate performance, address concerns, and propose new solutions to meet their evolving needs.
Managed end-to-end sales processes for a portfolio of Financial corporate accounts, from prospecting to closing.
Collaborated with marketing to develop sales collateral, presentations, and customer-specific campaigns.
Able to service multiple clients concurrently, often meeting deadlines
Have excellent negotiation skills, listening skills and communication skills
Ensure that the sales process is standardized for both onsite and offshore teams. This includes lead generation, qualification, demo scheduling, follow-ups, and reporting.
Sr Account Manager
Zenith Services Inc. – Princeton NJ
Jan 2021 to Feb 2022
Roles & Responsibilities
Serve as the primary point of contact for clients.
Build and maintain strong, long-lasting relationships with clients.
Understand clients' goals and work to meet their expectations.
Oversee the execution of client projects from start to finish.
Coordinate between internal teams (e.g., marketing, design, sales) and clients to ensure project timelines and deliverables are met.
Monitor project progress and address any challenges or delays.
Identify opportunities for additional products or services that benefit the client.
Actively participate in renewing contracts and expanding the scope of existing accounts.
Provide clients with regular updates and reports on their account status, project outcomes, and results.
Gather and analyze client feedback to ensure satisfaction and identify areas for improvement.
Address any client concerns or complaints in a timely and professional manner.
Work with internal teams to find effective solutions for client issues.
Assist with contract negotiations, renewals, and pricing discussions.
Ensure that the terms of agreements are met and the client’s needs are satisfied.
Develop strategies to help clients meet their business objectives and goals.
Provide advice on industry trends and solutions that can help clients succeed.
Collaborate with sales, marketing, and product teams to ensure that clients' needs are fully understood and met.
Ensure internal teams are aware of the client’s expectations, deadlines, and objectives.
Ensure that clients are billed correctly and on time.
Monitor the budget of each account to ensure projects stay within financial expectations.
Guide new clients through the onboarding process, ensuring a smooth transition and set expectations for the future relationship.
Developing and implementing talent acquisition strategies that align with the organization's overall business goals.
Forecasting future hiring needs and creating proactive recruitment plans.
Analyzing market trends and competitor activity to stay ahead of the curve.
Leadership and Team Management:
Leading and managing a team of recruiters and talent acquisition specialists.
Providing guidance, coaching, and mentorship to team members.
Fostering a collaborative and high-performing team environment.
Designing and implementing efficient and effective recruitment processes.
Utilizing applicant tracking systems (ATS) and other technologies to streamline the hiring process.
Monitoring and analyzing recruitment metrics to identify areas for improvement.
Ensuring a positive candidate experience.
Developing and promoting the organization's employer brand to attract top talent.
Creating compelling job descriptions and marketing materials.
Leveraging social media and other channels to enhance the organization's reputation as an employer of choice.
Building and maintaining strong relationships with hiring managers and other key stakeholders.
Providing strategic advice and guidance on talent acquisition matters.
Collaborating with HR and other departments to ensure a seamless onboarding process.
Ensuring compliance with all employment laws and regulations.
Preparing and presenting regular reports on recruitment activities and metrics.
Managing the talent acquisition budget.
Driving initiatives to promote diversity and inclusion in the hiring process.
Developing strategies to attract and retain a diverse workforce.
Strong leadership and management skills.
Excellent communication and interpersonal skills.
Strategic thinking and problem-solving abilities.
Deep understanding of recruitment best practices and trends.
Proficiency in using ATS and other HR technologies.
Data analysis and reporting skills.
Sr Accounts Manager/SR Recruiter
Marlabs INC – Piscataway NJ
March 2016 to April 2020
Sourcing / Placement
Roles & Responsibilities
As Sr Account Manager, Sr Recruiter performing sourcing in a high volume capacity for clients in the following technology specialties: Telecommunications, Software Development,Infrastructure Design,Networking, Design,Project Managers.
Manage client accounts, understanding their hiring needs.
Source and recruit candidates to fill those needs.
Maintain ongoing communication with both clients and candidates.
Effectively be a sales person, and a recruiter.
Building and maintaining strong relationships with clients.
Understanding their business needs and objectives.
Acting as the primary point of contact for clients.
Resolving client issues and concerns.
Identifying and pursuing new business opportunities.
Expanding existing client relationships.
Preparing and delivering presentations and proposals.
Managing client accounts and ensuring client satisfaction.
Monitoring account performance and providing regular reports.
Identifying and addressing potential risks and opportunities.
Working to retain clients.
Working with internal teams to ensure client needs are met.
Strong technical knowledge and aptitude
Proven Networking and internet sourcing experience
Experience with the use of Applicant Tracking Systems
Experience working with Web Service positions, including but not limited to mobile designers,
product managers backend developer and infrastructure engineer’s
Develop and implement a network of diverse sources for active and passive candidates
Conduct thorough candidate assessment, tailored to the specific technical requirements of the client company.
Initiate contact with potential candidates for specific job openings
Develop full understanding of candidate expectations and motivating factors
Submit resumes of qualified candidates, set up interviews
Efficiently and effectively fill assigned open positions by negotiating offers and connecting
candidates to great career growth opportunities
Effectively communicates all company service offerings to the client – “cross selling” firm capabilities and specialized practices
Partner with consultant-assigned Engagement Managers to build long-term relationships with active consultants
Maintain relationships with customers and be aware of any new requirements and opportunities
To ensure the employee satisfaction.
Keep the management informed on the activities of the organization and propose the changes.
Sr Techinical Recruiter
Technatrix/Infotargets Princeton NJ
March 2009 to March 2016
Perform searches for qualified candidates according to relevant job criteria, using computer
databases, networking, internet recruiting resources, cold calls, media, recruiting firms, and employee referrals.
Assess potential candidates as per client requirement, including skills, education, experience and
competency.
Develop creative and effective sourcing strategies and plans to build pipelines for top candidates
across all areas.
Conduct phone screens, provide candidate assessments.
Negotiate compensation with candidates, extend offers, facilitate the placement of candidates and solicit referrals of other top talent in that area.
Inform potential applicants about company facilities, operations, benefits, and job or career
opportunities in organizations.
Work efficiently with high volume of resource requests in a competitive environment with the ability to adapt focus of searches as needed.
Possess exceptional networking skills and ability to source candidates through vendor partners
Command good time management, organizational and adaptive skills
Responsible for the payroll. Worked on payroll Generation system
Receiving the Timesheets from the consultants
Preparing the invoices to the vendors and clients
Preparing the Paystubs for consultants
Extensively worked on Auditing works like making of I-9, LCA, NCA
Technical Recruiter (US IT Recruiting)
Materials Software Systems, Inc - Hyderabad, Andhra Pradesh
May 2004 to December 2008
Location: Hyderabad India
Screening of profiles and interviewing the candidates for U.S. IT placements
Identifying suitable candidates quickly for client submission, screen candidates, negotiate bill rate,
coordinate interviews, and complete relevant documentation.
Tie-ups with other companies involved in similar business for Corporation-to-Corporation transfer of Consultant, W2 and 1099.
Conduct candidate skills evaluation testing as required.
Understand and resolve consultant issues and concerns. Coordinate travel, relocation and
accommodation.
Understanding client requirements and sourcing the suitable candidates for different positions on various Web portals.
Good Networking skills (Public Relation) with the recruited consultants.
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