Customer Service Chat Support

Mohd Kaif

+91-701******* ️ ************@*****.***

Sangam Vihar, Wazirabad, Delhi, India

Objective

Seeking a remote chat support position where I can utilize my communication skills, problem-solving abilities, and adaptability to provide excellent customer service and contribute to the growth of the organization

Experience

March 2021 – Present

Managed and executed 100+ influencer collaborations on Instagram to boost brand awareness and engagement.

Developed and implemented high-ROI Instagram marketing campaigns for various brands. Conducted influencer outreach and negotiations, ensuring strategic partnerships with the right audience fit.

Analyzed influencer metrics such as engagement rates, audience demographics, and content performance to maximize campaign effectiveness. Created viral marketing strategies leveraging Instagram trends, hashtags, and algorithm insights.

Assisted brands in organic and paid influencer promotions, optimizing content for maximum reach and conversion.

Education

12th from UP Board – 2021 (61%)

Skills

- Strong communication skills (English and Hindi)

- Problem-solving and conflict resolution

- Fast and accurate typing skills

- Ability to handle customer queries efficiently

- Multitasking and time management

Languages Known

English, Hindi

Hobbies/Interests

Cricket, Listening to Songs

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