MONICA GREENLAND
******.*********@******.***
SUMMARY An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure. To obtain a challenging full-time position which builds on my previous employment and job training.
EDUCATION Southern New Hampshire University
BS in General Studies Concentration in Business Administration (Due to Grad. Sept 2025)
Glendale Community College, Glendale, AZ
AAS Accounting - Graduated December 2020
Brookline College, Phoenix, AZ
Medical Insurance Billing and Coding
CERTIFICATIONS Medical Insurance Billing
Accounting Paraprofessional
COMPUTER SKILLS Microsoft Office: Word, Excel (Pivot Tables, V-Lookups), QuickBooks, Lawson, AS400
EXPERIENCE
February 2024 to Manpower – Gen Digital, Inc
Present Billing / Payment Operations Specialist (Contract)
Perform daily review of Accounts Receivable records and assist internal teams on
cash application procedures.
Execute monthly billing process; ensure quality of outgoing bills and validate
accounts receivable totals.
Serve as key liaison to internal Employee Benefits teammates and internal
Accounting/Finance business units as it relates to invoicing and accounting
functions.
Perform outbound communication to past due accounts through existing dunning
processes.
June 2023 to Ledgent Finance - Parata Systems
September 2023 Credit and Collections Analyst (Contract)
●Manage outstanding receivables exceeding 30 days
●Collections duties including customer contact and working with other departments
●Customer relationship building in order to improve DSO
●Meet departmental AR goals
February 2022 to Thermo Fisher Scientific
June 2023 Sr. Accounts Receivable Specialist (Hired Direct)
●Post cash received on a daily basis
●Collections duties including customer contact and working with other departments
●Monthly Reconciliations duties for Accounts Receivable
●Month End Close duties for Accounts Receivable
September 2021 to Vertisystem – Thermo Fisher
February 2022 Accounting Specialist – Accounts Receivable (Contract Only)
●Post cash received on a daily basis
●Collections duties including customer contact and working with other departments
●Monthly Reconciliations duties for Accounts Receivable
●Month End Close duties for Accounts Receivable
May 2020 to Albertsons
September 2021 Accounting Clerk – AR (Hired Direct)
●Process Coupons for all stores
●Process Journal Entries for the General Ledger
●Communicate with customers and vendors to resolve all coupon issues.
●Create Manual Invoices
●Process various Uploads into Lawson
September 2019 Albertsons – Kforce
To May 2020 Accounting Clerk – AR (Contract Only)
●Analyze A/R balance in Lawson and supporting systems
Communicate with customers and vendors in an effort to promptly resolve accounts
Process Journal Entries to the General Ledger
Process WIC checks for Divisions 25, 28 and 29
November 2017 to Alpha Connect, Phoenix, AZ
September 2019 Accounts Receivable / Accounts Payable
Create all AP and AR invoices and follow up with collection emails / calls
●Research billing discrepancies and communicate with vendors and clients
Create checks and verify payment of invoices
Utilize various software programs including QuickBooks, Excel and ADP
Process payroll by pulling reports from multiple systems, exporting to Excel and using pivot tables. Send completed reports to ADP for final processing
Enroll employees in benefits and Cobra, enter employee garnishments and serve as go-to person for payroll and general HR questions