Customer Service Exceptional
Resume:
Bob Condrey
*********@*****.***
McAlester, OK 74501
WORK EXPERIENCE
Doordash Delivery, Doordash
June 2021 - January 2025
• Provided exceptional customer service by promptly addressing inquiries and resolving issues to enhance customer
satisfaction.
• Managed order processing efficiently to ensure accurate and timely fulfillment of customer requests.
• Coordinated timely deliveries to meet customer expectations and maintain operational efficiency.
• Optimized delivery routes to improve transportation efficiency and reduce overall costs.
• Executed payment processing procedures accurately to ensure seamless transactions for customers.
• Facilitated effective communication across teams to improve collaboration and enhance service delivery.
Hotel Front Desk Clerk, Motel 6 South
June 2024 - October 2024
• Executed cash handling procedures ensuring accurate transactions and security of funds.
• Ensured billing accuracy by meticulously reviewing and reconciling invoices and payments.
• Managed check-in procedures to enhance guest experience and streamline operations.
• Resolved conflicts effectively to maintain a positive environment and customer satisfaction.
• Delivered exceptional customer service by addressing inquiries and providing tailored solutions.
• Oversaw reservations management to optimize occupancy rates and enhance guest satisfaction.
Dog Bather, Grooming by Julie
March 2024 - June 2024
• Provided expert skin care treatments to enhance the health and appearance of animals.
• Executed precise fur grooming techniques to ensure optimal hygiene and comfort for pets.
• Displayed extensive breed knowledge to offer tailored advice and care solutions for various dog and cat breeds.
• Delivered exceptional customer service by addressing client inquiries and fostering positive relationships.
• Implemented stringent safety procedures to create a secure environment for both pets and staff.
• Mastered advanced bathing techniques to maintain cleanliness and promote the well-being of animals.
Live in Caretaker, Privately owned
September 2015 - June 2019
• Executed nutritious meal preparation in alignment with dietary restrictions and preferences of clients.
• Coordinated effective emergency response protocols to ensure the safety and well-being of clients.
• Administered medication management to ensure accurate dosing and adherence to prescribed schedules.
• Provided companionship services that enhanced clients’ emotional well-being and social interaction.
• Supported clients in daily living activities to promote independence and improve quality of life.
• Facilitated personal hygiene assistance to ensure clients maintained proper hygiene and comfort.
Assistant/Housekeeping/Maintenance Crew, Pink Flamingo Landscaping
March 2010 - July 2014
• Nurtured and maintained various plant species, ensuring optimal growth and health throughout diverse environments.
• Implemented effective waste management practices to promote sustainability and reduce environmental impact.
• Facilitated team collaboration by coordinating project tasks and fostering open communication among team members.
• Enhanced community aesthetics by cleaning and maintaining outdoor spaces, promoting a welcoming atmosphere.
• Operated and maintained maintenance equipment to ensure safe and efficient landscaping operations.
• Assisted in the design and planning of landscape projects, contributing creative ideas to enhance outdoor spaces.
Lead Cashier Associate, Nordstrom Marketplace Cafe
November 2010 - November 2012
• Streamlined inventory management processes, ensuring optimal stock levels and minimizing waste.
• Demonstrated extensive product knowledge to effectively assist customers in making informed purchasing decisions.
• Executed POS transactions efficiently, ensuring accurate processing and exceptional customer experience.
• Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
• Supported sales efforts by creating engaging displays and promoting product features to drive customer interest.
• Managed cash handling procedures, maintaining accuracy and accountability in all financial transactions.
Inventory Control Specialist, WalMart
April 2007 - February 2009
• Analyzed complex data sets to inform strategic decision-making and improve operational efficiency.
• Implemented loss prevention strategies that effectively reduced shrinkage and enhanced store security.
• Managed stock levels to ensure optimal availability of products while minimizing excess inventory.
• Performed detailed inventory audits to maintain accuracy and ensure compliance with regulatory standards.
• Coordinated order fulfillment processes to ensure timely and reliable delivery of products to customers.
• Streamlined supply chain operations to enhance collaboration with vendors and improve overall supply efficiency.
Calendar Clerk, Esquire Depositions
October 2001 - September 2002
• Managed executive calendars to optimize scheduling and prioritize appointments effectively.
• Coordinated meetings by organizing logistics and ensuring all participants were informed and prepared.
• Performed database management to maintain accurate records and enhance data retrieval processes.
• Prepared critical documents ensuring clarity and adherence to organizational standards.
• Scheduled appointments with precision, accommodating client preferences and availability.
• Facilitated customer communication through timely responses and effective problem resolution.
Data Entry Associate, Intgris Baptist Medical Center
April 2000 - July 2002
• Compiled detailed reports to facilitate informed decision-making and enhance operational efficiency.
• Organized filing systems to ensure quick access to important documents and improve workflow.
• Verified information to maintain accuracy and integrity of data within the organization's records.
• Inputted data with precision to uphold high standards of accuracy and reliability in databases.
• Managed databases effectively to support the storage, retrieval, and analysis of critical information.
• Prioritized tasks and managed time efficiently to meet deadlines and optimize productivity.
Unit Health Clerk, Intgris Southwest Medical Center
August 1999 - March 2000
• Executed accurate data entry to maintain up-to-date patient records and information.
• Provided clerical support by organizing documents and ensuring efficient office operations.
• Facilitated patient admissions by coordinating necessary paperwork and initial assessments.
• Coordinated appointment scheduling to optimize clinic workflow and enhance patient access.
• Verified insurance eligibility and coverage details to ensure seamless billing processes.
• Managed medical records by maintaining confidentiality and ensuring compliance with regulations.
EDUCATION
Kaplan College
2008-
Medical Assistant, Nursing
McAlester High School
1995-1998
High School Diploma, Nursing
SKILLS
Computer Literacy, Forklift Experience, General office Equipment, 50 Typing wpm. Knowledge of Windows 11; Microsoft; word, excell, and knowledge of POS systems.
I excel at standing out to show leadership potential, follow through with all task, and exceptional training associate's.
Contact this candidate