Administrative Support Project Management

Lauren LeFebvre

**** ****** ***** **, ******** **989 • 518-***-**** • ***********@*****.***

Professional Summary

Multi-skilled Town Clerk with comprehensive knowledge of all administrative responsibilities. Adept at keeping paperwork organized and maintained in its proper files. Tech-savvy with proficiency in Microsoft Office and Open Office as well as accurately collecting, processing and disbursing $1.6 million dollars in property taxes.

Skills

• Municipal regulations expertise

• Information uploading

• Reports preparation

• Recordkeeping

• Administrative support

• Project management

• Community relations

• Strong interpersonal skills

• Financial monitoring and forecasting

• Problem-solving

• MS Office

• Proposal writing

Work History

Town Clerk, 07/2013 to Current

Town Of Franklin – Vermontville, NY

• Issuance of various licenses such as marriage, hunting, fishing, and dog licenses.

• Attended all meetings of the town board.

Planned and supervised all local elections, including preparing polls, ballot boxes, and voting machines.

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• Reviewed and approved vehicle registrations along with titles, plates and decal applications.

• Maintained public information service and responded to requests for information. Cultivated close working relationships with other municipalities and governmental agencies to encourage shared services to save taxpayer money.

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• Increased recreational program offerings for community members of all ages.

• Administered effective policies covering records retention, procurement and ethics.

• Served as the main point of contact for all community events.

• Responded to citizens' complaints and requests for information and services.

• Responded to all inquiries from the general public in a prompt and professional manner.

• Co-created the annual budget and submitted it to the Town Board for review and approval.

• Drafted and edited written materials including agendas for Town Board meetings. Deputy Town Clerk, 09/2004 to 07/2013

Town Of Franklin – Vermontville, NY

• Assisted various community groups with document organization.

• Responded to resident requests via telephone and email.

• Analyzed departmental documents for appropriate distribution and filing.

• Entered details such as payments, account information and call logs into the computer system.

• Obtained documents, clearances, certificates and approvals from local, state and federal agencies. Program Director, 03/2004 to 10/2010

Tri Lakes Center For Independent Living – Saranac Lake, NY Optimized processes and supervised five employees, including overseeing administration, budgeting, and scheduling.

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• Developed and maintained positive relationships with employees.

• Created the organization's mission and vision statements that would be utilized by all employees. Oversaw team of five personnel focused on disability rights, physical accessibility and compliance of the American's with Disabilities Act.

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• Met with project stakeholders on a regular basis to assess progress and make adjustments. Developed Disability Rights program from the ground up, laying out framework and defining roles.

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Introduced special outreach programs to public in effort to increase community awareness of disability issues

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Planned and executed activities to promote employee understanding and professional advocacy skills.

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• Facilitated group sessions and provided one-on-one support to people with disabilities.

• Greeted customers and visitors in-person and via telephone calls.

• Provided ongoing direction and leadership for program operations. Town Clerk, 01/1998 to 10/2004

Town Of Franklin – Vermontville, NY

Successfully transitioned Town Clerk's Office from home-based to Town Hall building and well as implementing computerized system for tax collection issuance of various permits and licenses, banking, town board meeting minutes and spearheaded creation of town website. Education

Certification: Accessibility Consultant, 2010

Cornell University - Ithaca, NY

Certified to teach all aspects of accessibility according to the Americans with Disabilities Act including business compliance requirements, reasonable accommodations, alternate format requirements for written material and building requirements.

High School Diploma: 1984

Au Sable Valley HS - Clintonville, NY

Affiliations

• District Director, New York State Town Clerk's Association 2017 to Current

• Member, Franklin County Youth Advisory Board

Secretary, New York State Independent Living Council--Appointed by NYS Board of Regents-- 2006-2010

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• Member, US Disability Congress 2010

• Co-editor, Franklin Flyer Town Newsletter 2010-Current Member, Clinton/Franklin/Essex Tri County Transportation Consorsium--Appointed by Sen. Betty Little 2005-2010

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Chairman, Town of Franklin Events Committee (Founder's Day, Community Dinners, Pumpkin Heaves, Children's Parties) 2013-Current

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