Quality Assurance Test Engineer

Shamima Islam

**** ***** **** **, **** Allen, VA 23060

Cell: 571-***-****

Email: *************@*****.***

Objective:

Successful Software Test Engineer specializing in Software Quality Assurance including Functional, Performance and Automated Testing, Test Documentation utilizing HP Interactive Products throughout the entire Software Development Life Cycle, seeking a position as Software Quality Assurance Engineer/Analyst where I can utilize my critical evaluation and analytical skills to enhance overall software quality.

Professional Summary:

Over 14 years of experience as Quality Assurance Tester with Client Server and Web applications in Automation testing using HP/Mercury Interactive Test Suite (Unified Functional Testing, Quick Test Professional, Telerik, LoadRunner and Quality Center), Selenium, and Manual Testing.

Experienced in performing different roles across various phases of Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC).

Experience working with Healthcare (Medical Coding and billing), Banking, Federal, Retirement system.

Extensive experience in manual testing and specialized in writing Test Plans, Test strategy, Test Scripts, Test cases, Test Analysis report and creation of Test data and following SDLC.

Possess strong SQL skills.

Experience in analyzing End-User requirements and created solutions in relation to Business and Technical specifications.

Extensive experience in Functional Testing, System Testing, Regression Testing, Smoke Testing, Black box testing and Gray box testing.

Tested the GUI and UAT of the application to improve the functionality as per the business requirements.

Expertise in Analysis of Problem Severity, Defect tracking, Defects reporting.

Good Interpersonal skills, commitment, result oriented, hardworking with solid Communication Skills.

Excellent analytical, problem solving, communication skills and a team player. Capability of Handling team and other management activities.

Very good experience with working on Offshore-Onsite model and leading teams.

Familiar with Software Methodologies like Agile, Waterfall in relation to development and testing.

Implemented Knowledge Management and best Practices on Reuse and Tools.

Experience with DevOps concepts and integrating regression tests as part of the CI/CD pipeline and build process

Helping organizations by creating training videos for newly onboarded employees

Technical Skills:

Operating Systems

Windows 7/ 2000/ NT/ XP/10, UNIX, DOS

Languages

VB, C#, SQL

Testing Automation Tools

Selenium, Unified Functional Testing (9.1, 11.5, 12.01,), Quick Test Professional (9.5, 10, 11), Load Runner (9.5, 11), Telerik Test Studio 2023.3

Test Management Tools

Collabnet, Quality Center (10, 11, 12.5), Test Director (7.2), and JIRA

Servers

Web Logic, Websphere Application Server, MainFrame, Jenkins

Domain

Banking, Healthcare, TSA, VRS

Version control/Bug tracking

Quality Center (10, 11, 12.5), Test Director (7.2), and JIRA, Github.

RDBMS/DBMS

Oracle, MS Access, SQL Server, DB Visualizer

Others

MS Office, MS SharePoint, Ultra Edit, Beyond Compare, Remedy, Fortify, Versionone, Postman

Education:

Bachelor in Computer Information System.

Professional Experience:

Virginia Retirement System, Richmond, VA June 2018 to February 2025

Sr. Test Engineer

Virginia Retirement System is an independent state agency based in Richmond that delivers retirement and other benefits to covered Virginia public sector employees through sound financial stewardship and superior customer service. Its members include public school teachers, employees of political subdivisions, state agency employees, public college and university personnel, state police, Virginia law enforcement officers, and members of the judiciary.

Responsibilities:

Create Test strategy, Test plans and Test cases for various phases of migration.

Perform Regression, Smoke, front end, end to end testing.

Perform automation testing using Telerik, Selenium.

Perform extensive back-end Database testing using complex SQL queries.

Create, modify, and run SQL queries to verify transactions and correctness of data posted into the application.

Create test data for validating scenarios based on functional requirements specifications.

Work closely with cross-functional teams including Users, development, validation, and technical writing.

Interact Business Analysts and reviewed business requirements, technical requirements, and specifications.

Effectively utilize HP Quality Center (ALM) in creating Test Cases and for Defect tracking.

Used Quality Center to write the Test Cases in the test plan, execute the Test Sets in the Test Lab and track the Defects logged in the Defects module.

Assist in management of defect tracking using Quality Center, including logging defects, assigning them to developers, facilitating defect review sessions and researching causes of defects in development builds and in production environments.

Conduct Execution team meetings and delivery team meetings on daily basis to acquire and update the status and provided management with daily status reports.

Coordinate with the UAT team to complete SIT/UAT testing.

Create training videos for newly onboarded employees

Environment: ALM, Selenium, C#, Github, JAVA, .Net, Windows 10, Internet Explorer, SQL Server 2016, MS Word, MS Excel, Mainframe, VersionOne, Crystal Reports Viewer, Visual Studio.

Transport Security Administration, Alexandria, VA June 2015 to June 2018

Sr. Test Engineer

Transportation Security Administration (TSA) is a U.S. government agency responsible for ensuring the safety and security of the nation's transportation systems. TSA operates under the U.S. Department of Homeland Security (DHS) and is tasked with screening passengers and cargo, overseeing airport security, and implementing security protocols to safeguard critical transportation infrastructure. It is also involved in regulating and overseeing the security procedures for airlines, airports, and other transportation sectors. TSA works in partnership with state and local authorities, as well as private sector stakeholders, to enhance transportation security measures across the country.

Responsibilities:

Create and execute Manual and Automation scripts.

Develop test data to use in performing the required tests.

Ensure that testing conclusions and recommendations are fully supported by test results.

Responsible for updating/modifying Automation scripts.

Create TAR (Test Analysis Report) after every release which reflects the test result and the summary of the testing.

Involved in preparing Requirement Traceability matrix and Test plan using existing templates.

Performed Positive testing, Negative Testing.

Involved in Functional testing, System testing and Regression cycles for the application.

Sent weekly discrepancy reports (that helped tracked team progress) to PM.

Participate in Daily standup meeting.

Responsible for review defects, found during testing, with the development team.

Working as QC admin. Responsible for creating Domain, Projects, Users. Assign users to different projects and grant access.

Administer Fortify users and their accounts.

Manage and organize Kanban board using JIRA.

Create and manage Defects in JIRA.

Use Remedy as ticketing system for any assistance provided to other teams such as creating users, grant access to users in fortify or ALM.

Used Git to convert folders from Collabnet for migration to JIRA.

Responsible for setup, managing UFT/ALM license server.

Responsible for Installing UFT in client machine for web testing.

Environment: Unix, QC/ALM, QTP/UFT, Collabnet, JAVA, .Net, Windows 7, windows 10, Internet Explorer, SQL Server, MS Word, MS Excel, XML, JIRA, Fortify, Remedy, Jenkins, Github.

Federal Reserve Bank of Richmond, Richmond, VA Jan 2013 to June 2015

Sr. QA Analyst

Federal Reserve Bank is the central banking system of the United States, it serves as the nation's monetary authority and plays a crucial role in maintaining the stability of the U.S. financial system. The Federal Reserve operates independently within the government, and its main functions include regulating and supervising the nation's banking system, conducting monetary policy, providing financial services, and maintaining financial stability.

Responsibilities:

Writing Test cases and Test scenarios based on the Requirement Documents.

Responsible for uploading Requirements, Test Cases in QC.

Involved in preparing Requirement Traceability matrix.

Created and executed test scripts for Smoke/Sanity, Integration and System Testing phases of the software test cycle.

Performed Positive testing, Negative Testing, Backend Testing.

Continuously Enhanced test scripts as per requirements.

Preparation and review of test scripts and test data for manual testing.

Involved in Functional testing, System testing and Regression cycles for the entire application.

Performed backend testing. Update, delete, insert data in database to create test data.

Wrote, modified and ran SQL queries to verify transactions and correctness of data posted into the application.

Sent weekly status reports (that helped tracked team progress) to Release level test lead.

Participating in QA meetings to meet the testing standards.

Responsible for Reviewing Test Cases for different modules.

Involved in Business Requirements, Design and Testing Review Meetings.

Logged defects using QC and responsible for changing status of the defect following the Defect management process.

Worked closely with the development team for any defect found during testing.

Worked closely with the Business Analyst to understand or clarification of the requirements.

Environment: MainFrame, QC, JAVA, Windows XP, Internet Explorer, SQL Server, DB Visualizer, MS Word, MS Excel, XML, MS Access, Ultra Edit, Beyond Compare

Wells Fargo Advisor, Richmond, VA June 2011 to Decem 2012

Sr. QA Analyst/Test Lead

Wells Fargo is one of the largest and most prominent financial institutions in the United States, offering a wide range of banking, investment, mortgage, and consumer and commercial financial services. Wells Fargo has grown into a multinational corporation with operations across the U.S. and globally.

Responsibilities:

Worked in different Projects simultaneously in different release.

Authored Test Plan, Test cases and Test scenarios based on the Requirement Documents.

Responsible for uploading Requirements, Test Cases in QC.

Involved in preparing Traceability matrix and Test plan templates.

Created and executed test scripts for Smoke/Sanity, Integration and System Testing phases of the software test cycle.

Performed Positive testing, Negative Testing.

Perform testing/validation using Mainframe.

Continuously Enhanced test scripts as per requirements.

Preparation and review of test scripts and test data for manual testing.

Sent daily and weekly status reports (that helped tracked team progress) to Release level test lead.

Participating in QA meetings to meet the testing standards.

Responsible for Reviewing Test Cases for different modules.

Involved in Business Requirements, Design and Testing Review Meetings.

Coordinate Onsite and Offshore team, reviewing the offshore Test Scenarios, Test Scripts and Test results.

Lead and coordinate Team of 2-4 testing members, assigning tasks and monitoring testing progress, follow-ups on issues, Generating reports on daily and release basis.

Logged defects using QC and responsible for changing status of the defect following the Defect management process.

Worked closely with the development team for any defect found during testing.

Worked closely with the Business Analyst to understand or clarification of the requirements.

Environment: .Net, QTP, MainFrame, QC, JAVA, Windows XP, Internet Explorer, SQL Server, MS Word, MS Excel, XML

Health Risk Partners, Richmond, VA Nov 2010 to May 2011

Performance Engineer

Health Risk Partners, LLC, is a leading healthcare technology firm and provider of risk adjustment services. The HRP team has extensive experience working with federal and state healthcare payment methodologies and transforming them into solid business practices for Medicare and Medicaid health plans. HRP is dedicated to helping its clients attain the highest levels of compliance, profitability, and strategic planning

Responsibilities:

Attended in Project workshop in accordance with SDLC Work-Bench as well as Business requirement and functional specification alone with PM, BA, DEV Team and QA Team in Kick-off meeting for Project Goal, TimeLine and discussed the Project Scope in details.

Involved in Requirements gathering, Analyzing and Documenting for functional testing with the business analyst.

Determined testing requirements developed and reviewed scripts for positive and negative test scenarios, conducted baseline testing, and generated reports.

Involved in writing Manual test cases as well as Automation test cases and Performance test cases and execute them.

Responsible for creating and maintaining Requirement Traceability Matrix (RTM) and traced the requirements to the corresponding test cases.

Wrote, modified and ran SQL queries to verify transactions and correctness of data posted into the application.

Created test data for validating scenarios based on functional requirements specifications.

Worked closely with cross-functional teams including Users, development, validation, and technical writing.

Used Quality Center for Test Planning, Test Designing, Test Analysis, Test Execution, Defect Tracking and Test evaluation.

Created/Enhanced test scripts, executing the test scripts, analyzing test results using Quality Center.

Involved in writing and executing the Test Cases and reporting the bugs using Quality Center tool for Defect tracking purpose and worked until the issue is resolved, in the process interacted with developers to resolve application defects.

Added new requirements in the Quality Center and linked them with corresponding test cases.

Assisted in management of defect tracking using Quality Center, including logging defects, assigning them to developers, facilitating defect review sessions and researching causes of defects in development builds and in production environments.

Defined performance test strategy, performance test cases, load scripts and documented the issues and re-tested software fixes to ensure the issues are resolved.

Executed stress, load and /rendezvous scenarios and regression testing for various operations in the application and performed detailed test analysis reports using LoadRunner.

Created scripts using LoadRunner.

Created Test scripts and UAT test cases and coordinated with the UAT Team and Project manager and performed User Acceptance Testing with the Users.

Attending the meetings on daily basis to acquire and update the status, and provided management with daily status reports and discuss bugs and other issues.

Categorized bugs based on the severity and interfaced with developers to resolve them.

Environment: QTP, Quality Center, LoadRunner, VB Script, Windows 7, Java, DB2, J2EE, .Net, Java, SQL Server, PL/SQL, MS Word, MS Excel.

STATUS: US Citizen (Key point Background check from Federal Reserve Bank.), (TSA Public Trust)

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