Supply Chain Customer Service
Resume:
CONTACT
• ****************@*****.***
• www.linkedin.com/in/danielemc
• Reside in Sunrise, FL
AREAS OF EXPERTISE
• Supply Chain Management
• S&OP Leader
• Demand Planning
• Operations Optimization
• Customer Service
• Financial Planning
EDUCATION
• Universidad Nueva Esparta
Bachelors in Computer
Science, 1986 - 1988
• Miami Dade College
Associate's in Computer
Science, 1984 - 1986
• IESA Foundation
Logistics Course on Costs
Reductions & Financial
Planning, 1996 - 1996
Daniel E Montserrat Camacho
Experienced Supply Chain and Operations leader with 25+ years in demand planning, procurement, logistics, and distribution. Skilled in process optimizations and leading cross-functional teams to boost productivity. Proven success collaborating with C-suite at multinational companies to achieve target goals. Ex Proctor & Gamble, Pfizer, PepsiCo, and Nestle.
EXPERIENCE
Menper Group Supply Chain Logistics Manager Aug 2022-Present
• Develop supply chain strategies to maximize customer satisfaction while minimizing costs.
• Manage sourcing and procurement to meet fluctuating product demand.
• Collaborate with sales team to identify cost-effective distribution solutions.
• Monitor inventory levels at 3PL and internal warehouses to optimize working capital.
• Work with freight forwarders to determine optimal routes and rates, approving freight agreements.
• Ensure effective use of ERP systems (Planning Edge, Accellos).
• Report on department KPIs, providing analysis and corrective actions as needed. First Medical International Corp. Supply Chain Logistics Manager Aug 2021-Sept 2022
• Revamped supply chain strategy, implementing a new model that reduced overall costs.
• Coordinated ops personnel and processes to ensure efficient distribution across channels.
• Responsible for recruiting, training, and managing logistics staff based on business needs.
• Supervised order management and equipment stocking to meet demands.
• Established strong relationships with suppliers/retailers to ensure mutually beneficial outcomes.
• Developed detailed reports for senior management to keep them informed. DLEO Corp. Supply Chain, Demand & Purchasing Management Sept 2019-April 2021
• Established master plan for regional supply chain, successfully reducing costs by 25% within a year.
• Managed end-to-end supply chain functions, including operations, forecasting, logistics, inventory management, S&OP, quality assurance, sourcing, purchasing, & demand planning. Synergy RFID Inc GM of Business Development & Supply Chain Jan 2015-Jan 2019
• Led business development efforts, surpassing revenue goals by 40% within first 7 months.
• Executed go-to-market strategy that boosted revenue from $340K in 2015 to $4M in 2018.
• Managed XF teams (marketing, training, sales, finance, logistics) with a goal to drive demand growth. Orsys Consulting, Inc Sales Manager Jul 2012-Dec 2014
• Led sales prospecting, client acquisition, and territory management exceeding sales goals.
• Built strong relationships with specialty retailers to drive referrals and provided tailored equipment solutions, increasing sales by 28% and nearly tripling client base in 3 years.
• Reduced inventory by 22% YOY by implementing an optimization strategy that managed cycle stock, transit, safety stock, and non-value inventory. Optima Central CEO - Venezuelan Operation Jan 2007-Jul 2012
• Optima Central is a provider of Supply Chain Consulting Services, Processes Assessments, & Seminars. Nestlé Purina North America Supply Chain Director April 2005-March 2006
• Managed local logistics processes, reporting to the Regional Supply Chain Director in Brazil.
• Oversaw procurement, demand planning, distribution, customer service, QA, and sales ops.
• Achieved a 29% year-over-year inventory reduction by implementing optimization strategy. PepsiCo Logistics and Customer Service Director - Frito Lay Feb 2001-Sept 2005
• Oversaw 23 distribution centers and a team of 350, managing demand processes, sales development, and channel-specific forecasts.
• Led consensus meetings, managed inventory policies, and maintained replenishment plans.
• Responsible for MRP, MPS, and DRP, while monitoring KPIs for inventory accuracy, stockouts, customer service, and production.
• Provided expertise in S&OP, Smart Forecast, OSA, and inventory management for organized trade. Warner Lambert Director Of Logistics Jul 1998-Mar 2001 Pernod Ricard Director of Logistics Aug 1994-Jan 1997 Procter & Gamble Procurement Manager April 1992-Aug 1994
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