Manual Tester Information Technology
Resume:
NEIL CHAPMAN
Test Professional
CONTACT
Sunderland, Tyne & Wear
SR3 2FQ
PHONE NUMBER:
EMAIL ADDRESS:
************@*****.***
************@*******.***
Linked In Profile
Neil Chapman LinkedIn
PROFILE
I am an experienced, multi-disciplined and resolute ISEB certified Senior Test Analyst/Lead/Manager possessing over 25 years of experience in all aspects of testing information technology stacks encompassing mainframe, cloud, mobile and web; as individual components and complete ecosystems.
I have performed test management roles within the UK and Europe in multiple industry sectors including UK government, retail, pharmaceuticals, consumer finance and bio sciences.
I possess a collaborative approach with strong stakeholder management skills which have allowed me to meet the objectives set out on time, on budget resulting in many happy well-informed system owners.
Previously SC cleared - now lapsed – I know of no factors that would impede its renewal.
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PROFESSIONAL QUALIFICATIONS
ISEB ITIL to Foundation Level plus ITIL Service Management
ISEB ISTQB Foundation Certificate in Software Testing
Microsoft Certified Software Engineer (MCSE & MCSE + Internet)
SKILLS
Full Software Development testing life cycle (SDLC)
Direct scripting based on requirements and operating procedures.
Test planning and Test strategies with Requirements Traceability Matrix
Integration, Automated Regression, System, UAT, Functional, Accessibility, Browser compatibility and Witness Testing. Gherkin – Cucumber for Test scripting.
ALM, Atlassian Suite (JIRA & Confluence Tools)
Defect Management
3rd Party Supplier Management
V Model, Agile, Waterfall, Dev Ops and SCRUM environments
Testing of popular NHS & GP systems including EMIS, Vision, TPP and Medicus
Evaluation of patient data after NHS EPR upgrade of Cerner Millenium (A&E, Case Notes, Inpatients, etc) and successful transfer of the data after Oracle Dataguard Synchronisation. Other EPR Systems evaluated include iSoft (Synergy), GE Healthcare (Centricity), Lloyds Pharmacy (CoMPaSS), IMS (Maxims) and Anglia Healthcare.
Operational/Performance Qualification of LIMS (Labware & LabVantage)
Testing of Web & Client /Server Apps
Accessibility testing with Jaws, Zoom Test & Dragon
Testing of Oracle & MS Azure cloud-based applications.
Automated test assurance and validation of output data
API validation with Postman & Splunk Logs
SOFT SKILLS
Strong problem-solving and analytical skills.
Excellent communication and collaboration skills, with the ability to work effectively with technical and non-technical stakeholders.
Attention to detail and ability to maintain high standards of data accuracy.
Ability to work independently and manage multiple tasks in a fast-paced environment.
EXPERIENCE
Answer Digital - E2E Test Manager & Co-ordinator
From December 2023 to November 2024 Location: Remote
Responsibilities:
E2E System Integration Test, from NHS App NHS Login APIM Medicus NHS App
Creation of Test Plan and Test Scenarios to integrate NHS Supplier (Medicus) with NHS App & NHS Login through the API middleware.
Analyse Splunk logs for evidence of success and failures in APIs.
Extensive use of full Atlassian Suite (Jira, Confluence, etc.)
Manipulation of Patient data in Supplier System to provide expected outcomes in NHS App depending on levels of access granted to patient.
Verification of output from automated assurance tests (using back-end stubs and logs)
Shift Left Group – Functional Test Analyst (Retail)
From July 2021 to July 2023 Location: Remote
Responsibilities
SIT - Test script scenario creation from functional design specifications, related to legacy applications (plus Oracle Fusion & Oracle EBS) and their interfaces with Oracle Retail Merchandising Foundation Cloud Service (RMFCS).
Creation of Test Scenarios for user interface modules, including e.g. Merchandising, Invoice Matching, etc.
Creating financial transactions from tills and Handheld terminals in Oracle Fusion
Genmab A/S Copenhagen, Denmark – OPQ LIMS Test Writer
From December 2020 to June 2021 Location: Remote
Responsibilities:
Operational & Performance Qualification of LabVantage, LIMS to GxP Protocols
BioA module, OPQ Script writing using Operational Procedures and Work Instructions
Create Test Plans and scripts from functional requirements.
Dry run and formal execution of scripts
Defect tracking in ALM.
Oxford BioMedica – Functional LIMS Test Lead
From June 2019 to April 2020 Location: Oxford
Responsibilities:
Implementing Operational & Performance Qualification of LabWare LIMS to GAMP and GxP Protocols
Creating OQ & PQ Plans & Scripts from Business Requirements and processes, working closely with the Business Analyst and Lab users
Visualise Environmental Monitoring & Sample Management Test & Validation Scenarios
Complete Test Dry Runs, then formal Test Execution & Validation
Working closely with the Validation team to ensure data integrity using ALCOA principles.
Defect and Issue tracking in JIRA.
UAT & Regression testing - planning and support
May 2020 to November 2020 Covid-19
Department for Work and Pensions (DWP) – Functional Test Lead
From August 2018 to April 2019 Location: Newcastle Upon Tyne
Responsibilities:
Relocation of VME Mainframe data to Microsoft Azure Platform
Test script preparation.
Automation of scripts identified as being critical to business, for use as a Regression Pack using the HP Unified Functional Test Tool.
Upload of Excel scripts to ALM for execution and defect management
Merck – QA Test Manager
From August 2013 to July 2018 Location: Hertfordshire
Responsibilities:
Quality Assurance and testing of the Merck Informatics products currently in use by NHS GP surgeries
Delivery of Optimise Medical Device, Clinical Decision Support Solution (first in Pharmaceuticals accepted by NHS)
Delivery of SPIRE - NHS Scotland (NSS)
Defect management using JIRA and Confluence tools.
VMWare build and storage of Test environments.
SQL database manipulation of patient data to produce required outcomes
Morrisons – Test Manager (Retail)
From March 2011 to July 2013 Location: Bradford
Responsibilities:
Upgrade of HP Service Manager 7 to Service Manager 9.21 plus introduction of Knowledge Management and ServiceNow
Remote delivery of MS Office Suite to retail outlets.
Middleware (SOA & ODI & BPEL) and DB (Oracle) currency (10g to 11g) upgrade interfaces with eBiz, Tranman, QUBE, PeopleSoft and Mandata.
All phase test documentation including overall Test Strategy
Defect Management and daily reporting (Quality Center 9.2)
Merck – QA Test Lead
From April 2010 to March 2011 Location: Hertfordshire
Responsibilities:
Working in an agile, scrum environment, responsible for Quality Assurance and testing of the Merck Informatics products currently in use by various NHS Trusts, GP Surgeries and Primary Care Trusts. Produce all documentation in relation to QA and testing
United Lincolnshire Hospitals – Test Manager
From February 2010 to April 2010 Location: Lincoln
Responsibilities:
Migration of the McKesson TotalCare PAS to an iSoft iPM (Lorenzo) system
Deliver documentation relating to the overall Testing & Project Strategy
Deliver executable scripts derived from local workstream processes.
Required to plan, resource and execute testing for all phases of testing, including,
Local Functional Testing (A&E, Case Notes, Inpatients, etc.)
User Acceptance Testing (using local hospital staff
Weston Area Health NHS Trust – Test Manager
From October 2009 to January 2010 Location: Weston-super-mare
Responsibilities:
Testing Management of Cerner Millennium product within Southern Program for IT
Deliver all documentation relating to Testing & Project Strategy.
Required to plan, resource and test execute for all phases of testing, including,
Local Functional Testing (A&E, Case Notes, Inpatients, etc.)
Successful transfer of the patient data after Oracle Dataguard Synchronisation
Regression (performed after patch upgrades)
Regression (after fixes) & User Acceptance Testing (using local hospital staff)
Mentoring of a small team of junior testers
Northern Rock – Test & Defect Manager (Finance)
From June 2009 to October 2009 Location: Gosforth
Responsibilities
Treasury team: creating test scenarios around a reconfiguration of the Wall Street application.
Defect Manager – daily metrics and weekly reports for program level management.
Chasing developers for updates, scheduling fixes into the release plans
BT Global Services – Test Lead
From August 2007 to June 2009 Location: Gateshead
Responsibilities:
Delivery of all documentation relating to all Test phases
Evaluating the functionality of the GIS redrawing tool for SDLT (Stamp Duty Land Tax)
Load, execution and maintenance of Test Scripts using HP Quality Centre
Engagement on site in Edinburgh with customer and HMRC representatives during UAT
NHS Kent & Medway – Program Test Manager
March 2007 to August 2007 Location: Kent and Medway
Responsibilities
Responsibility for the domain specific elements of testing and test management of Cerner Millennium product within the implementation of the National Program for IT.
Onsite presence within Kent and Medway at 3 Primary Care Trusts, 5 Acute Trusts, and 1 Mental Health Trust.
Documentation relating to Testing & Project Strategy, Test Plans and Testing Schedule.
NHS Connecting for Health – Senior Assurance Tester
February 2005 to March 2007 Location: Leeds
Responsibilities
Facilitating the Integration Testing of individual suppliers (including EMIS, TPP, Lloyds Pharmacy, Cegedim) with the BT Spine test sandpits
Enabling supplier's access to the test platform in conjunction with the project schedule.
Assuring the Integration Test Requirements are satisfied by the individual suppliers through sample testing of ebXML (SOAP) messaging for comparison and analysis against HL7 messaging standards and schema.
Reviewing the suppliers’ Integration Test Plans, Specifications and ebXML messaging standards to ensure that the testing is consistent across system boundaries, checking for omissions and duplication.
EDS (EMEA) – Senior Application Migration Analyst for Inland Revenue and DWP 1997 to 2005 Location Telford & Lytham St Annes
Replacement of 10,000 Desktops and 500 Server replacing the (IRON) Inland Revenue Office Network.
DWP migration of products and applications to W2000 platform. At the time the biggest desktop migration in Europe.
Responsibilities
Documenting and test of each products migration
Integration of the product to the W2000 platform
Packaging & distribution of software using Novadigm’s EDM software
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