Customer Service Multi-Line

Summary

Over ** years of office management and customer service experience. Detail oriented, possess strong time management skills, and have a strong ability to multi-task with ease. Quick learner and able to master new concepts and ideas.

Highlights

• Self-Starter

• Exemplary Customer Service

• Answering Multi-Line Telephone Systems

• Extremely Organized

• Analytical Skills

• Strong Communication Skills

• Microsoft Office Suite

• Ten Key by Touch

WORK EXPERIENCE

Walmart San Diego Kearney Mesa store November 3,2021 to March 31,2022

Cashier

• Ringing up customer purchases

• Cash handling, balancing register to correct amount daily

Dixieline Lumber- San Diego Miramar store February 20, 2019 to July 8,2021

Cashier

• Ringing up customer purchases

• Cash handling, balancing register to correct amount daily

• Refunding customer when returning product.

• Answering multi-line phone while cashiering

Special Project Support for Cabinet & Bath Warehouse

Back up for Cabinet Supply buyer for smart cab

• Assisting all stores with Cabinet orders via email or telephone

• Setting delivers for all Smart cab to customer for all Stores

• Answering question via email on all cabinet orders

• Cashiering when need

Sprouts Farmers Market - San Diego-Bay Park i October 2, 2017 to October 26,2018

Deli Clerk

• Making sandwiches for customers

• Assisting customers with meat purchases for the Deli case

• Closing clean up

Cashier

• Ringing up customer sales for produce as accurately as possible

• Ringing up produce, memorizing codes for all produce

• Balancing the register at end of shift

Office Depot - San Diego, CA January 12, 2017 – September 30,2017

Sales Associate

• Customer Service Specialist

• Assist in locating products throughout the store

• Process sales and returns on the register

• Interact with customers to ensure that they purchase items needed

Dixieline’s Classic Collections Showroom– San Diego, CA October 1991 – December 2014

Office Administrator

• Customer Service, Office Management, Project Management

• Executive Assistant responsibilities to the General Manager within the retail sales industry

• Maintaining all office equipment, copiers, scanners, fax machine, phone, all desk tops and terminals

• Acted as an Account Manager in addition to being accountable for all financial transactions

• Processing all Account Receivables and Account Payables payments

• Processed all daily deposits for Armor pick up

• Using AS400 POS programs and assisting others with questions

• Helping with the invoicing on above program

• Set up all customer files for special order purchases

• Assisted sales staff with all customer payments and diffusing all customer issues or concerns

• Verification of all finance reports

• Developed filing system while ensuring all files remain neat, organized and current +

• Responsible for creating multiple reports on Excel Spread Sheet

EDUCATION

Granite Hills High School – High school diploma

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