Client Service Customer
Resume:
Md Jashim uddin
To Excel in a dynamic professional environment where I can leverage my strong
communicaƟon and organizaƟonal skills to contribute effecƟvely. Seeking opportunity for conƟnuous self-improvement and growth while taking challenges with dedicaƟon and enthusiasm.
Professional experience.
Global Islami Bank PLC
PO & Manager OperaƟons & Branch AnƟ money laundering officer.
Cumilla Branch, Chandina Branch, Dollai Nawabpur Branch
GunabaƟ Branch.
June 19, 2014 – October 22, 2024 10 years (conƟnue)
Total Banking 18 Years Experience.
BRAC Bank PLC
Chief Cash & Client Service officer Grade -ii
Cumilla Branch & Dhanmondi Branch Asadgate Branch
Hajigonj Branch
Business Coordinator, Business Executive Marketing
February 2006 --June 19, 2014 8 Years
JOB RESPONSIBILITY
Operations:
General Banking & Cash related Authorizer, Credit Authorizer & Clearing cheques Authorizer.
Ensure the Vault is being maintained as per the vault limit
Ensure voucher is being cheeked on regular basis and matched with Finacal reports
Approval all the non-cash transacƟons and cash transacƟon as per transacƟon limit
Act as an A- class Signatory of the pay Orders, Bangladesh Bank cheques, Debit/Credit advices, pass cheques and approval posƟng of voucher.
Recommend the Investment applicaƟon from branch level to Head office for disbursement.
Issued Pay order & on-line transacƟon & RemiƩance Authorizer. Financial:
Monitoring the branch Deposit & investment targets conceptualizing & implemenƟng strategies in coordinaƟon with the branch and the MarkeƟng team with a view to penetrate new accounts savings accounts, Business accounts, short noƟce Deposit, Fixed Deposit Schem
Ensure Monthly reports are done accurately and on Ɵmely basis, ISS, CL 12345 Sbs3 loan & advance, Quarterly operaƟons report Monthly AML meeƟng, Quarterly AML meeƟng, Self –Assessment Report Daily weekly Quarterly DCFCL Report
CIB batch Report & other statement
Personal information
Cell Phone number
**********@*****.***
Address
Flat-4c 220/221shaid samsul Hoq
road MRC Building, Jawtola
Cumilla, Bangladesh
Skill
Ability to meet any
challenge with confidence,
determinaƟon
& Sincerety.
Enjoy working under
pressure, in different
Challanging and creaƟve
SituaƟon
EffecƟve CommunicaƟon
Excellent wriƩen and
varbal communicaƟon skill.
Ability to learn quickely
And implement efficiently.
Service Quality
Providde friendly and responsive
Customer service by using for
Excellent customer service
Ensure sruperior quality and out
Serve commitments,specially to
Premium banking &high new
Worth customer. Interview and answer all
sorts of Customer queries regarding cash
TransacƟon.
Career History in the Bank
Promoted as Chief Cash & client service officer Grade-11 as on 01.04 2012 to 18- 06-2014 Hajigonj Branch Chandpur. BRAC Bank PLC
Promoted as Cash & Client service officer grade 01 06.06.2008 Dhanmondi Branch, Asadgate branch Comilla Br. BRAC Bank PLC
Promoted as Business Coordinator as on April 04, 2008 BRAC Bank PLC Head office
Promoted as Business ExecuƟve officer as on February, 01,2006 BRAC Bank PLC Head office.
Promoted as Principal Officer as on July 01, 2022 Global Islami Bank PLC.
Promoted as Senior officer as on July 01,2018 Global islami Bank PLC
Promoted as Officer as on July 01, 2016 Global Islami Bank PLC Major Training/Workshop
o CompleƟng Banking FoundaƟon Course at BIBM Mirpur-2 Dhaka. BRAC Bank PLC o In recogniƟon of successful compleƟon of 5 years Received award from Mr. Syed Mahbubur Rahman, Managing Director BRAC Bank PLC on June 2013. o AcƟvely parƟcipated Training on Service Excellent at Brac Bank PLC Training InsƟtute o CerƟficate parƟcipaƟon Aware to prevenƟon Money laundering on June, 2010 Service workshop Training on (Graphic Building BRAC Bank Ltd) o Trained on “NegoƟable Instruments” and Management of customer Account 11.04.14 to 12.04.14 at BRAC Bank PLC Cumilla SME Sales & Service center Cumilla.
o Managerial FuncƟons of Islamic OperaƟons” from November 11 to 16 2019. Global Islami BRAC Bank PLC
o AcƟvely parƟcipated Training on Service Excellent at BRAC Bank PLC Training InsƟtute o Effectively participated five days’ workshop on Retail Banking OperaƟon and AnƟ Money laundering BRAC Bank PLC
o InducƟon course for OperaƟons Managers”23 to 27 2018. Global Islami Bank PLC o InducƟon course for OperaƟons Managers from October 15 to 19, 2017. Global Islami Bank PLC
o Workshop “SME financings Different credit products of NRB Global Bank Ltd Feb 19 to 20, 2019.
o Course on Internal Control & compliance Feb 18.2018 to February 20,2018. Global Islami Bank PLC
o AnƟ-Money laundering and controlling Financing Terrorism” on June 02,2016 Global Islami Bank PLC
o CerƟficaƟon of parƟcipaƟon “Trade & Investment Based Money laundering “on October 9,2021Global islami bank
o CerƟficaƟon of ParƟcipaƟon “InternaƟonal Trade payment & Finance” July 14 to 18, 2019 conducted by NRB Global Bank Training InsƟtute. o CerƟficaƟon of ParƟcipaƟon “AnƟ Money Laundering & CombaƟng Financing Terrorism” on 29 May, 2021 Conducted by Global Islami Bank PLC. o Certification of Participation “Anti –Money laundering & CombaƟng Financing Terrorism For “BAMLCO” on September 14,2020 Conducted by NRB Global Islami Bank PLC.
o Training on customer service skills along with customer Query Dealing. o Trained on NegoƟable Instrument, Demand draŌ, local bill collecƟon (LBC) Education
Dhaka University M.A
Dhaka University B.A
Computer skills
Microsof office word
Microsof office Excel
Microsof officepowerpoint
Web development, web
design
Website, html photoshop
Expenses control & MIS
Ensure that any or all
expenses for the Branch are
processed as per policy and
With due dilligience
To Ensure daily reports are
done.
accurately and on Ɵmely
basis.
Create an environment where
that cash area unit of Brnch
operates effecƟvely as team
demonnstraƟon the Values of
Bank.
Keep good relaƟonship and
support.
Colleagues in all maƩer
Maintain high levels of
moƟviƟon among all staff.
Academic Background
Post Graduate Master of Arts M.A
University of Dhaka,
Jahurul Hoque Hall. Result
Second Class. Post
Graduation Year: 1993
Passing year 1996
Bachelor of Arts University of Dhaka
GraduaƟon Year:1991
Tejgaown college. Dhaka
Result Second Division
Higher Secondary CerƟficate Result Second Division
Passing Year:1989
Sarsina Darussunah
Secondary School CerƟficate Result: First Division
Passing Year:1987
Barellah sha israil
PERSONAL DETAILS:
Father’s Name : Late Alhaj Mozaffar Ahmed
Mother’s Name : Late Noorjahan Begum
Present Address : Flat-4C MRC Building Jawtola, Cumilla Permanent Address : Vill: Bahiripara PO: Ziapur.P.S Burichong, Dist: Cumilla. Date of Birth : 07, February,1973
Religion : Islam (Sunni)
Nationality : Bangladeshi.
Marital Status : Married.
Blood Group : O + (O positive).
National Id no : 775-***-****
REFFERENCE
Md Monir Hossain Chowdhury Md Mosharraf Hossain
Assistant Vice President Joint Director
Bank Asia PLC InspecƟon Department 05
ICT Division Shena kallan Bhobon. Bangladesh Bank. 68, Purana Paltan. Dhaka.Bangladesh
Rangs Tower 8th floor, Dhaka Email: *********.*******@**.****.** Email: **********@*****.*** Phone: +880****-****** Phone: +880****-******, 019********
Declaration
I hereby declare the details furnished above are true and correct. MOHAMMAD JASHIM UDDIN
FuncƟonal
Responsibility cover
Assessment & Risk analysis of
Investment proposal
Processing of investment
Proposal Prepare sancƟon of
approved
Investment facility along with
DocumentaƟon check list
Review and Monitoring of
Investment proƞolio of the
Branch.
Fillup target Ɵme to Ɵme set by
Management.
Visit customers for depth
Analysis of the customer’s
Business
Supervise and educate the
Junior team members to
Accomplish the menƟoned job.
Interest
Reading Book
Indoor Out door games
Playing games
Travelling,Shoping
ParƟcipate in Social
acƟviƟes.
Carrier Target
To render service in a reputed finacial
InsƟtuƟon that provides opportunity
To enrich knowledge.Skill and support
to implement the gathered knowledge
and experience and also help to
achive the carrier target maintaining
carrier progression.
ObjecƟve
To perform the assign job
EffecƟvely with due diligence
Always try to think out the box
For beƩermen of the organizaƟon
To serve the organizaƟon
Towards the achievement of the
OrganizaƟon’s goal,mission & vission.
Contact this candidate