Customer Service High School
Resume:
ALEXIS
LUNA
************@*****.***
Mellissa, TX 75454
Bold Profile
Dynamic and results-oriented professional with a proven track record, excelling in customer service and problem-solving. Demonstrated ability to enhance team efficiency and boost customer satisfaction through exceptional multitasking and organizational skills. Increased sales through expert product knowledge and persuasive recommendations, showcasing reliability and a commitment to excellence. PROFESSIONAL SUMMARY
SKILLS
• Multitasking and organization
• Customer service
• Attention to detail
• Basic math
• Problem-solving
• Teamwork and collaboration
Verbal and written
communication
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• Product knowledge
• Reliability and punctuality
• Integrity and honesty
• Sales expertise
• Valid Driver's license
Melissa High School
3030 Milrany Ln. Melissa, TX 75454
• 12/2024
High School Diploma
EDUCATION
• 3.5 GPA
• Completed AP course in Nursing
• Completed AP course in Biology
Completed AP course in Human
Geography
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Extracurricular Activities:
Volleyball
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Extracurricular Activities: French
language
•
McDonald's - Crew Team Member
Melissa, TX • 09/2023 - Current
Eternity Nail Bar - Salon Receptionist
Melissa TX 75454 • 02/2022 - 08/2023
WORK HISTORY
• Worked front counter, drive-thru and other areas.
• Collaborated with team members to complete orders. Worked well with teammates and accepted coaching from management team.
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Provided excellent customer service by greeting customers and meeting quality expectations.
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• Kept kitchen, counter and dining areas cleaned and sanitized.
• Greeted customers at drive-thru and took food orders.
• Accurately operated cash register to process customer payments. Resolved customer complaints quickly and professionally, ensuring repeat patronage.
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Checked and restocked utensils and condiments in appropriate locations for guests.
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Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
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Confirmed appointments, communicated with clients, and updated client records.
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Consistently kept reception area clean and tidy and maintained presence at desk area.
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Facilitated smooth transactions, accurately processing payments and maintaining balanced cash registers daily.
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Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
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Increased sales revenue by promoting salon products and services through comprehensive knowledge and persuasive
recommendations.
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Operated multi-line telephone system to answer and direct high volume of calls.
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