Business Analyst Project Management

Ronald Sohan II 917-***-**** • ******.*****@*****.*** • LinkedIn Profile

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Summary

A solution-driven Business Analyst who builds trust through deep stakeholder engagement and strategic problem-solving. Known for a proactive approach and commitment to understanding complex challenges, I consistently deliver impactful results. I demonstrate exceptional ownership by meticulously analyzing requirements and driving projects from conception to completion. Combining innovative thinking with meticulous execution, I set high standards and exceed expectations. I approach challenges with a collaborative mindset, fostering strong relationships and ensuring client success through clear communication and unwavering dedication.

PruTech Solutions, Inc. May 2019 – Sept 2024

Business Analyst

• Collaborated with stakeholders across business units to develop analyses and documentation, improving cross-departmental communication and project workflows. This included evaluating, analyzing, and communicating system requirements, delivering weekly status reports to senior stakeholders for faster feedback, and authoring/maintaining internal and external documentation, formally delivering requirements to an external consulting firm for application development review. Gathered, organized, and analyzed business requirements from stakeholders, producing comprehensive documentation used throughout the project lifecycle.

• Developed lasting partnerships to optimize system integration, providing research and recommendations to improve partner satisfaction. Created user guides for new business applications to reduce user onboarding time, developed a consolidated list of standardized application descriptions, and a SharePoint Online FAQ for NYC Law Department employees to improve self-service capabilities.

• Partnered with project managers to facilitate requirements gathering, producing comprehensive documentation. This included creating Business Needs Documents

(BNDs) and Contract Request Documents (CRDs) for Integrated Information System

(IIS) and CaseCalc projects, securing project approval and funding. Partnered with project managers to create Request for Proposals (RFPs) for the IIS and CaseCalc applications, establishing clear development roadmaps.

• Engaged with stakeholders to prioritize action items, focusing resources on critical project deliverables. Performed defect documentation and resolution through post- go-live support in Azure DevOps and supported the Deputy Chief Information Officer and the Director of Applications Services, ensuring clear project deliverables and communication. Collaborated with the Office of Equal Employment Opportunity (EEO) to create a Business Requirement Document (BRD) for a new EEO application, defining scope and objectives.

Ronald Sohan II 917-***-**** • ******.*****@*****.*** • LinkedIn Profile P a g e 2 2

New York University - Program Services Office, NYU IT January 2019 – May 2019 Business Analyst Consultant

• Collaborated with project managers and the Senior Director of Business Process Improvement Services on the Position Management Redesign project, contributing to streamlined workflows for position management.

• Facilitated focus groups and stakeholder meetings to gather data from Workday, PeopleSoft, and the University Data Warehouse to inform developer reporting requests, leading to the development of new reports that provided key insights into improved data accuracy in reporting.

• Managed data gathering and analytics tasks, providing insights that identified key areas for process improvement, which revealed trends in position management data that informed strategic decision-making.

• Developed visual data representations, including process flows, graphs, presentations, reports, and dashboards, transforming complex data into actionable insights for decision support, resulting in improved stakeholder understanding of the current state and proposed changes, faster decision-making by management, and more effective communication of project progress.

• Developed supporting documentation to identify areas for improvement and measure initiative success, ensuring consistent tracking of progress. Prudential Financial, Inc. May 2018 – November 2018 Junior Business Analyst Consultant

• Supported business systems integration, contributing to solutions that improved data consistency and streamlined financial reporting.

• Assisted in requirements gathering, process analysis, and project coordination, ensuring aligned system functionality and stakeholder buy-in.

• Collaborated with SMEs and developers to document requirements, resolve issues, and reduce development time.

• Maintained documentation for data migrations and gained experience in data mapping and transformation, improving data accessibility. Additional Experience Upon Request

Education

• Bachelor of Arts, New York University

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