Quality Assurance Software Development

PROFESSIONAL SUMMARY

. Over ** years of experience in Quality Assurance involving analysis

and testing of client server and web applications.

. Strong knowledge of Software Development Life Cycle (SDLC -

Feasibility Requirements Analysis, Design, Testing, Implementation,

Support).

. Expert knowledge in creating test plans, test cases, test Scenarios

and test strategies, defect management to ensure quality assurance and

to test all the business requirements.

. Extensively used Quality Center, QTest, Jira, VSTS for test

management, defects/bug management.

. Actively involved in User Acceptance Testing (UAT). Participated in

cross-functional teams to reengineer and improve business processes.

. Experience in developing SQL scripts to validate the database tables

and reports data for backend database testing.

. Efficiently facilitated team meetings and Joint Application

Development (JAD) sessions, proficient in presenting technical

documentation, oral presentations and user training.

. Good analytical and technical aptitude with the ability to solve

complex problems; Can work very well in a team as well as

independently under minimum supervision.

. Strong business acumen, strategic thinking, excellent interpersonal

skills and presentation skills.

PROFESSIONAL EXPERIENCE / PROJECTS

The CBORD Group, GA Sep 2019 -

Feb 2025

Quality Assurance Engineer

The CBORD and Horizon Software are the world's leading providers of

integrated technology solutions powering housing, access, food

service, nutrition, eCommerce, and card systems for K-12 and higher

education, acute care, senior living, and business campuses.

Responsibilities:

* Performed software testing of CBORD Web and desktop applications -

Patient apps, NetMenu, Responsive Card File, RoomServiceChoice and

Mobile Inventory Web Applications and Mobile (native) Apps (iOS &

Android).

* Designed and executed regression test cases for functionality and

performance testing.

* Expertise in creation and implementation of Test Management

Procedures, Test Plans and Test Cases.

* Experienced in assessing testing processes, creating/implementing

testing strategies using Agile-testing methodology.

* Thorough experience in Agile, Scrum process and methodologies, worked

on test stories following agile methodology.

* Expertise in updating test cases with new scenarios according to

product enhancements and requirements.

* Expertise in bug filing/tracking and updating test cases with enhanced

test scenarios to cover all possible negative and positive testing.

* Well-versed in analyzing Test Results, Bug Reporting and Tracking,

Detailed Status Reporting.

* Experience in Identifying the showstopper bugs and road blockers for

the release and timely communication to help deliver quality product.

* Worked on Cross browser testing, browsers like Mozilla Firefox, Google

Chrome and IE using WebDriver.

* Worked closely with automation team and executed/monitored nightly

automations.

* Developed detailed test cases to aid in automation process with clear

step-by-step specifics that helped in quick and smooth automation

process.

* Experience in automating application navigation testing and security

testing; troubleshooting issues.

* Actively participated in scrum planning meetings and backlog grooming

sessions.

* Extensively worked on various mobile devices and barcode scanners to

accomplish testing on different on-premise systems and supported

devices and software's. Worked on iOS & Android, Windows Mobile

platforms to qualify applications.

* Participated in QA sync meetings to discuss testing challenges,

progress and process improvements.

* Conducted regular QA Sprint planning sessions to brainstorm on test

notes, test requirements and acceptance criteria on the sprint

stories.

Environment: Windows 10, Jira/Atlassian, Chrome/Firefox/Edge browsers,

PlayWright, Selenium/IntelliJ IDEA automation tools, Web apps - CBORD

Patient, Room Service Choice, NetMenu, CStore and Mobile Inventory Web and

Native apps- mobile devices (iOS and Android).

Hexagon Safety and Infrastructure, AL

Sep 2009-Oct 2018

QA Support Engineer

Hexagon operates in two divisions. Security, Government & Infrastructure

(SG&I) is the leader in smart solutions for emergency response, utilities,

transportation, and other global challenges. Hexagon Government Solutions

(IGS) is an independent subsidiary for SG&I's U.S. federal business.

Hexagon Process, Power & Marine (PP&M) is the leading global provider of

engineering software for the design, construction, and operation of plants,

ships, and offshore facilities.

Responsibilities:

* Performed software testing of Business Intelligence (BI) Products:

Reports, Dashboards, Data Models and ETL Transformations that are

developed on Intergraph's Computer Aided Dispatch (CAD), Records

Management System (RMS) and WebRMS products.

* Has extensive experience in preparing and executing BI test plans and

test scripts that satisfy the use case scenarios, incorporate customer

workflows into test plans and ensure performance and scalability

testing on each BI release during product certification.

* Ensured to design the test steps of test plans covering all

functionalities, possible scenarios, regression test cases and to test

available features and properties on reports and dashboards.

* Developed ETL test scripts based on technical specifications/Data

design documents and Source to Target mappings.

* Participated in Biweekly Sprint Review and Planning meetings,

requirements gathering sessions (scrum retrospective planning) to

identify test requirements and priorities. Discussed testing goals,

test management and design and test execution.

* Experienced in report automation testing using Selenium and Coded UI.

Developed automated Test Suite with test cases for individual reports

that run and deliver results for each scenario that is included using

SQL input to verify against source database.

* Experience in preparing test reports from Quality Center/Qtest.

Prepared daily test status reports to communicate the test status with

the team.

* Conducted system testing, functional testing and performance testing

throughout the project in various iterations/sprints.

* Participated in BI team training and transition to Agile/Scrum

development.

* Participated in regular project status meetings and QA status

meetings. Provided weekly status update report including completed,

work in progress and impediments if any.

* Handled Change Requests (CR's) in Siebel for quality assurance of all

BI products and worked towards the optimal development of BI Product.

* Identified and reported defects/bugs on all areas of product

development, including Installation and configuration, documentation

and requirements, mapping/design documents.

* Offered technical support to BI implementers at customer sites in

installation and configuration of all released BI products.

* Developed User Documentation of the system through various interactive

sessions with the team members and participated in User reviews

* Expertise in using Microsoft products such as SSAS, SSIS for studying

source and target models/mappings in order to create test cases with

various scenarios used in ETL and report development.

* Created test plans for reports and dashboards developed using SSRS,

Power BI and SAP Business Objects.

* Has knowledge and expertise on Oracle and SQL Server databases, SQL/PL

SQL scripts to debug and test BI systems against databases. Developed

complex SQL queries for querying data against different data bases for

data verification process.

* Experienced in building and maintaining Virtual Machines in ESXi

environment using VMware ESXi 5.0/5.5. Used VMware's virtual

technology in maintaining - Standalone Virtual Systems, Lab Manager,

the web based environment and the ESXi environment to support database

servers, application build machines.

* Worked with GeoMedia and GeoMedia WebMap products to incorporate and

analyze BI Maps.

* Created VMs for demo at Hexagon Live. The VMs would contain entire BI

product suite delivered in the latest release including Source

database installation, ETL configuration, Report Server and Desktop

applications.

.

Environment: Microsoft BI Tools - Visual Studio, SSAS, SSRS, SSIS, SSDT,

Power BI Desktop, Reporting Server. SAP BO BI Platform 4.1 Server/Client

SP4 Patch 3, SAP Data Services 4.2 SP3 Patch 4, SAP Dashboards 4.1 SP4

Patch 3, SAP Live Office 4.1 SP4 Patch 3, Oracle 12c Enterprise Edition

12.1.0.1.0 (64-bit Server), Oracle 11g R2 Enterprise Edition 11.2.0.3.0 (64-

bit Server), Oracle Client 11g R2 Enterprise Edition 11.2.0.3.0 (64-bit/32-

bit Client), SQL Server 2012 (SP1) Enterprise Edition 11.0.3153.0 (64-bit

Server), SQL Server 2008 Enterprise Edition 10.51.2500.0 R2 SP1 (64-bit

Server), SQL Server Native Client 10.0/11.0, IIS 6 or later, VMware ESXi

5.5, Office 2010/2013, IE 10.0/11.0 32-bit, Siebel, SharePoint,

Windows 7 SP1 32/64-bit, Windows 8.1 32/ 64-bit, Windows Server 2008 R2 SP1

64-bit, Windows Server 2008 SP2 64-bit, Windows Server 2012 R2, Quality

Center 9.0 and 11.0(HP/ALM), VSTS, Kanban and Azure DevOps.

BOART LONGYEAR, UT

Oct'08-Jan'09

ETL tester

Boart Longyear is a global company that serves an actively expanding global

drilling and exploration customer base in industries such as mining,

environmental, geotechnical, construction, groundwater and energy. The

project view is to map and transform data using BO Data Integrator XIR2,

build the universes and generate the reports using Business Objects XI R2.

Responsibilities:

* Deciphered business rules to implement, test, debug and document data

integrator batch jobs and real time jobs to extract data from a

variety of data sources.

* Prepared the test plans and testing strategies for data warehousing

application.

* Developed ETL test scripts based on technical specifications/Data

design documents and Source to Target mappings.

* Extensively interacted with developers, business& management teams to

understand the project business requirements and ETL design document

specifications.

* Participated in regular project status meetings and QA status

meetings.

* Extensively used and developed SQL scripts/queries in backend testing

of Databases.

* Written test cases to test the application in Quality Center.

* Tested a number of complex ETL mappings, mapplets and reusable

transformations for daily data loads.

* Created test cases for ETL mappings and design documents for

production support

* Did set up, monitoring and using Job Control System in QA.

* Extensively worked with flat files and excel sheet data sources. Wrote

scripts to test the flat files data in the databases,

* Scheduled and automated jobs to be run in a batch process.

* Effectively communicated testing activities and findings in oral and

written formats.

* Worked with ETL groups and acquisition team for understating mappings

for dimensions and facts

* Attended Business meetings and assisted Business Analysts in gathering

requirements, discussed the conversion work reviews and Auditing

follow-ups.

* Handled all the change requests to the existing universes requested by

reporting team. Worked towards optimal development of universes.

Environment: Business Objects XI R2, Data Integrator XIR2 Designer, Web

Intelligence XIR2, Crystal Xcelsius, Quality Center, SQL Server 2005, SQL,

PL/SQL, Windows XP.

AMTRAK, DC

Oct'07 -Sept'08

Business Objects/ Dashboards Developer

Amtrak is one of the largest National Railroad Passenger Corporation with

its Head Quarters in Washington, D.C.

Responsibilities:

* Involved in the system study, gathering, analyzing & documenting

business requirements, functional requirements and data specifications

for the new Business Objects Universes and Reports.

* Developed various scheduled/canned WebI and Desktop Intelligence

reports with functionalities like Cross Tab, Master Detail, Variables/

Formulas, Alerts, Ranking and Context Operators, sub-queries, and

multiple data providers.

* Created Ad-hoc Reports for miscellaneous reporting purposes and

trained Business users on the adhoc reporting capability of Business

Objects.

* Developed dashboards and data visualizations using Crystal Xcelsius

and connected dashboards to live data sources using web-services.

* Extensively used the various visual components of Xcelsius to present

different outcomes on dashboards with what-if analysis using filters,

gauges etc.

* Worked with Xcelsius web-connectivity components such as Web-Service

Component, XML-Data Refresh, Live Office Connector, URL Link button

etc to establish live connectivity to the dashboards with the database

tables, views and BO universes.

* Developed various multi-chart models that connect to real-time

enterprise data using Query as a Web Service (QaaWS).

* Supervised development of SQL-queries/procedures for database and

backend testing.

* Managed script creation for regression and stress testing using

QuickTestPro.

* Evaluated technical and business needs, analyzed them and provided

technical solutions, training and support for the teams in customizing

and implementing the products.

Environment: Business Objects Data Integrator XIR2, Info-view, Web

Intelligence, Desktop Intelligence, Crystal Reports, Crystal Xcelsius2008/

4.5, Crystal Reports, Designer, CMS, CCM, Quality Center, QTP, MS Excel, MS

Powerpoint, T-SQL, PL/SQL, MS SQL server2005, MS Access.

ADP, India Jun'05 -July'06

Process Executive/CSR

Automatic Data Processing, Inc. (ADP), with nearly $9 billion in revenues and over 585,000 clients,

is one of the world's largest

providers of business outsourcing solutions. Leveraging nearly 60 years of experience, ADP offers

the widest range of HR,

payroll, tax and benefits administration solutions from a single source. ADP is also a leading

provider of integrated

computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout

the world.

Responsibilities:

Administering US Health Plan System and Benefits such as COBRA, FSA and other Health

and Welfare Services.

Processing for COBRA LAW of US (Electronic Data Transfer Dept).

Processing of Error files loaded in the Queue i.e, Rectification of System rejects

and Data Errors as have to be entered manually on the system.

Dispatching Error Files back to Clients.

Handle queries loaded in CASPro and also answer E-mail queries from the US team.

Participating in Video-Conferences conducted once week to have Knowledge Sharing and

common understanding between the Tier 1 team in US and our Hyderabad team over

various developments in the process and resolve issues if any.

Give a Management Information Systems (MIS, Volumes) end of the month to Manager

Service Delivery (Operations).

Expert in using MS Office including MS Word, MS Excel, Power Point, Outlook etc.

EDUCATION

. Masters in Business Administration, Major: International Business-

Salem International University, WV. Aug 2006-Sept-2007.

. Post Graduation Diploma in Computer Applications.

. Bachelors in Commerce, Avanti Degree College, India.

AWARDS

Alumni Scholarship Award, Salem International University, Salem, WV.

COMMUNITY SERVICE

Volunteer, Student Support Services, SIU

CALIBER

* High level of integrity, reliability and professionalism.

* Believe in doing things to the best of my ability.

* Efficient communication and client management skills.

* Natural team player.

* Dedicated, Systematic, Empathetic, Patient, Highly Disciplined and an

Achiever.

Contact this candidate