A Full-Time Customer Service

Taurian C. Anderson

https://www.juanslogisticdispatching.com/

****@************************.***

Cell: 726-***-****

Office: 800-***-****

Objective

I am currently seeking a full-time contracts in a professional company that offers greater income opportunities and flexibility in my courier service journey, and a chance to be a part of a growing healthy work team whose goal is to help the company advance productively.

Work History

2024 to Present

Company - 360 Logistics

Job Description: Delivering Packages Parcel OTR Delivery

Supervisor: Kandy 469-***-****

2019 to Present

Company – Juans Logistic Dispatching

Job Description: I am CEO of a Logistics Company based in Texas. I authorize and oversee transport / shipping / import / export of inventory from merchants and franchises all over the US.

2021 to 2022

Supervisor: Shemaiah 254-***-****

Company - RAS

Job Description: I work remotely as a paralegal for a mortgage firm called RAS. I am in charge of assisting attorney(s) by providing clerical and research support services including document preparation and review. I execute case planning, development, and management, along with legal research. I interview attorney(s) clients, gather facts and retrieve information and drafts. I analyze legal documents and collect/compile and utilize technical information, to make recommendations to attorney(s).

2020 to 2021

Supervisor: Ebony & Cyrstal 713-***-****

Company – Publishing Concepts

Job Description: I was in charge of providing service to over 10 million residential and commercial select Alumni/lodge Members around the world at Publishing Concepts. My duties include (not limited to) updating customer information to ensure accuracy, setting up billing installments, processing payments, collecting historic information and stories from customers to include in our product to make the customers experience as personal and memorable as their time spent at the university/institute.

2018 to 2020

Supervisor: Karen S.

Company - ATMOS

Job Description: I work as a front-line representative providing excellent customer service to several states across the US with Safe Natural Gas Service for Atmos Energy. I am in charge of providing gas service to over 3 million residential and commercial customers. I also create emergency orders in any hazardous natural gas situation to keep our public safe.

2017 to 2018

Supervisor: Melissa Higareda 254-***-****

Company – Placements Unlimited

Job Description: I worked for a staffing agency, Placements Unlimited as a Human Resources/Shift Supervisor/Staffing Agent. I was in charge of selecting candidates from a database that fit the criteria of several different positions many of our clients offered. I also performed drug screenings and background checks on each candidate that was hired. Slashed payroll/benefits administration costs 30% by negotiating pricing and fees, while ensuring the continuation and enhancements of services. I was in charge of several production business accounts, which meant supervising our employees on each plant. I recorded and edited time reports using a data base called Time station as well as excel, spreadsheet, PowerPoint and many other applications that I have become very efficient in. I also collected payroll and cut checks for our employees every week.

2014 to 2017, Supervisor, Craig Madkins, Department Of Veterans Affairs

Supervisor: Craig Madkins 254-***-****

Company – Department of Veterans Affairs Pharmacy Care

Job Description: I at the VA worked for a pharmacy call center. My duties were to answer inbound calls and assist veterans with pharmacy customer care situations as well as refilling and renewing prescriptions.

2012to 2014, Assistant Manager, Val’s Healthy Creations

Supervisor: Valencia Ward 254-***-****

Company – Vals Healthy Creations

Job Description: Val’s Healthy Creations is a family-based business that I worked for as an assistant manager. My duties included but were not limited to handling office paperwork and shipments, and overseeing employees and stores.

2013to 2014, Customer Service Rep., EMSI

Supervisor: Stephanie Beeman 254-***-****

Company - EMSI

Job Description: EMSI is an insurance-based call center. I was in charge of scheduling and documenting insurance appointments and physicals in a computer system. I was also in charge of pulling and sending a call list for my team. Here I learned to navigate and effectively use Microsoft excel and many other systems.

2014to 2015, Customer Service Rep., GDIT

Supervisor: Shakayla Hamilton 254-***-****

Company - GDIT

Job Description: GDIT is an insurance-based call center. My duties included answering inbound calls and assisting consumers with inconsistencies or any questions about the health coverage we were providing as well as enrolling those who wanted to sign up.

2015to 2016, Primary Literacy Aide, W.I.S.D.

Supervisor: Sarah Pedrotti 254-***-**** Company – W.I.S.D.

Job Description: I now work for W.I.S.D. at Brook Avenue Elementary School. There I am in charge of helping children further their reading comprehension during the school’s literacy block. I use multiple phonics strategies to help the students learn to read, write, and spell at the 1st and 2nd grade levels.

Certifications (Licenses):

INSURANCE LICENSE.pdf

INSURANCE LICENSE.pdf

•Insurance Sales License, Texas, 2022

Computer Skills / Talents

•Event Planning

•Bookkeeping

•Dispatching / Logistics

•Claims

•Technical Support

•Operating systems- Windows and Mac

•Office Suits- Microsoft Office, G Suite

•Presentation- PowerPoint, Google Docs, Keynote

•Data Visualization/Spreadsheets- Excel, Google Spreadsheets, Datawrappwer etc

•Communication Tools- Slack, Skype, Apple Facetime, Email, Fax, etc.

•Social Media/Exposure- Twitter, Facebook, Instagram etc.

•Ability to multitask

•Strong attention to detail

•Willingness to learn

•Expertise in organization

Professional Strengths: I am a very organized, friendly, hard-working person. I am selfmotivated, a very fast learner, and my adaptability is amazing. I actually enjoy challenge in my daily work routine to insure I am growing. I have delivered some of my best work under stressful conditions and I can guarantee accurate results.

Education:

HS Diploma, University High, Waco, TX, 254-***-****

McLennan Community College

30-40 college hours in Psychology Major

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