Customer Service Representative
Resume:
MYAH WILLIAMS
Customer service representative
PROFILE
Dynamic and customer-oriented professional with [5 years] of experience in retail and customer service. Proven track record of delivering exceptional service and support to diverse customer bases, resulting in increased satisfaction and loyalty. Skilled in effective communication, problem-solving, and multitasking in fast-paced environments. Adept at Microsoft teams and Microsoft excel. Committed to contributing positively to team objectives while fostering a welcoming and efficient atmosphere.
CONTACT
PHONE:
EMAIL:
****************@*****.***
HOBBIES
Writing
Blogging
Public speaking
Fitness Activities
Volunteering
EDUCATION
Creekside High school
2015 - 2019
Graduated high school with a 3.4 GPA, and was also an A and B honor roll student. I was in Extracurricular activities such as DRILL for JRTOC.
WGU
2024 -currently enrolled
WORK EXPERIENCE
Marshalls (sales representative)
Customer Service: Assisting customers with their shopping experience, answering questions, and providing product information.
Sales Goals: Meeting or exceeding sales targets through effective product promotion and customer engagement.
Product Knowledge: Maintaining a thorough understanding of the store’s inventory, including current promotions and new arrivals.
Merchandising: Helping to organize and display merchandise in an appealing way to attract customers.
Team Collaboration: Working closely with team members to ensure a smooth and efficient store operation.
Loss Prevention: Being vigilant about theft and ensuring store policies are followed to minimize losses.
Feedback Collection: Gathering customer feedback to improve service and product offerings.
Walgreens (customer service representative)
2023– (current job)
Customer Assistance: Greeting customers and assisting with inquiries about products, services, and store policies.
Checkout Support: Operating the cash register, processing transactions, and handling payments.
Product Knowledge: Providing information about medications, health products, and store offerings.
Resolving Issues: Addressing customer complaints and resolving any issues that arise during their visit.
Inventory Management: Assisting with stocking shelves and maintaining store organization.
Promotion Awareness: Informing customers about current promotions, sales, and loyalty programs.
SKILLS
Communication skills
Problem solving skills
Patience
Multitasking skills
Attention to details
Technical proficiency
Sales skills
Time management
Team work
Contact this candidate