Independent Contractor Technical Support

Wallesha Davis

*** ********** ** # * *******, TX 77047

(832) 716- 8373 **********@*****.***

Career Objectives

Experienced specialist in customer relations who has worked for various leading industries. Adept at utilizing several software platforms, working as part of a

large group or independently and provide supervisory services when needed.

Desire longevity from a suitable proposal with growth ladder.

Summary of Qualifications

-Outstanding research and information management capabilities.

-Proven ability to work collaboratively with diverse groups and establish ongoing relationships.

-Capable of quickly understanding how systems are used in order to provide efficient support.

- Demonstrates outstanding customer orientation using strong communication

skills.

- Strong leadership, teaching, curriculum development, and writing capabilities.

Work History

Health and Human Services, Texas Work Advisor II, Houston, TX July 2019- present

Uber Partners, Driver- Independent Contractor, Houston, TX

August 2018 – present

Asurion, Houston, TX Technical Support Representative Sept 2015- August 2018

Dunia Transportation, Non Emergency Medical Driver- Independent Contractor, Houston, TX Aug, 2010 - July, 2015

Skills

-Quickly establish rapport with potential and existing clients promoting company's policies and services.

-Generate qualified leads, setting appointments for business pick-up

-Responsible for handling customer inquiries, request, and resolve account discrepancies effectively, professionally, and timely.

-Determines eligibility of services per qualified clients.

Education

Texas Southern University, Houston, TX Bachelor of Science in Administration of

Justice Anticipated 2025

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