MD
MICHELLE DUSHANE
**********@*****.*** 616-***-**** Muskegon, Michigan 49444
Highly motivated professional with 20 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals Highly motivated professional with 20 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Seasoned Small Business Owner with 20 years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Regulatory Compliance
Marketing tactics
Business Management
Budget Administration
Administrative Oversight
Relationship Building
Human Resource Management
Client Service
Hiring and staffing
Marketing
Human Resources
Budget Development
Strategic Planning
Business Administration
Customer Relations
Verbal and written communication
Cost Reduction
Customer Retention
Cost Control
Quality Assurance
Program Administration
Customer Service Management
Schedule Management
Administrative Management
Performance Improvement
Policy/program development
Written Communication
Time Management
Problem-solving abilities
Multitasking
Excellent Communication
Problem-solving aptitude
Delegating Work
Professionalism
Employee Scheduling
Reliability
Decision-Making
Problem-Solving
Bright Ideas Day Care
Owner/Pre School Teacher
08/2006 - Current
Create a nurturing and safe environment
Ensuring the physical and emotional well-being of children is of upmost importance
This includes maintaining a clean and organized space, implementing safety protocol, and fostering a warm and caring atmosphere Develop age appropriate curriculum
Design and implement engaging lesson plans that promote cognitive, social, emotional, and physical development
Summary
Skills
Experience
Incorporate of variety of activities, such as arts and crafts, storytelling, music, and outdoor play, to stimulate children's curiosity and creativity Foster positive relationships
Build strong relationships with children, parents, and colleagues, promoting open communication and trust
Encourage parents involvement and provide regular updates and children's progress and mile stones
Individualized instruction
Recognize an accommodate the unique learning styles and needs of each child
Adapt, teaching strategies and materials to ensure every child is challenged and supported appropriately
Encourage social skills and emotional intelligence Teach and model, positive behavior, conict, resolution, empathy, and respect
Create opportunities for children to interact and collaborate with their peers, promoting teamwork and social development
Monitor and assess progress
Regulatory observe and assess children's development, keeping detailed records of their achievements and challenges
Use the information to provide feedback to parents and to inform future lesson planning
Stay up-to-date with the best practices
Continuously seek professional development opportunities to stay informed about current research, trends, and best practices and early childhood education
Apply this knowledge to enhanced teaching methods and improve overall quality of program.
Meijer Defiance, OH
Costumer Service Representative/Cash
Officer
08/1995 - 12/2006
Resolve customer issues
Help customers with problems and complaints
Worked in the front and checking customers out
In the cash oce, balanced, and set drawers daily
Set and balanced the store safe
Complete store, transfers, handle money, and all forms responsibility and maintain accuracy of point of sale purchases.
Answered customer inquiries and provided accurate information regarding products and services.
University of phoen
Medical billing/coding
07/2023
Northwest State
05/1992
I volunteer at the local human society with the animals 1 day a week and I a,so volunteer at my local food pantry. I enjoy attending U of M football games along with Tigers baseball games. I enjoy painting and making home crafts and knitting blankets for family and friends. Education and Training
Activities and Honors
I have been to our local museum and hope to keep going as exhibits change. I have been on our childcare network to educate family members of foster adoption and care about childhood trauma. I have attended workshops for infant, toddler brain development, autism workshops, dementia workshops, among others. I have enjoyed introducing my children to different places by traveling and learning about different cultures. I have been selected the National honor ship for my grades in medical billing and coding I have my Home daycare license for the State of Michigan working on my certificate for medical billing and coding Accomplishments
Certifications