Account Executive Sales

Susan Timpe

Bordentown, NJ ***** • 917-***-**** • *******@*****.***

Professional Summary

Dynamic and loyal Outside Sales Professional with 15+ years of experience in managing accounts, implementing lead generation techniques, and addressing client issues. Expertise in maintaining an outside sales territory, writing proposals and leveraging a CRM tool. Capable of driving revenue growth, maintaining strong client relationships, and developing strategic sales plans.

Skills

●Account Management

●Problem-solving aptitude

●Professional Demeanor

●Multitasking Abilities

●Organizational Skills

●Customer Relationships

Work History

Account Executive, 05/2024 to 01/2025

Service Master by Alliance – Pennsauken, NJ

●Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.

●Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.

●Boosted client satisfaction by developing and maintaining strong relationships through effective communication.

●Developed and maintained strong working relationships with professionals within assigned territory.

●Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

●Managed 80 - 90 accounts every month to ensure the services were being performed at expectations, as well as cold-call new accounts.

Account Executive, 07/2023 to 02/2024

Conover Building Maintenance – New Jersey

●By utilizing a strategic blend of cold calling and in-person visits, I secured new accounts for commercial day-to-day janitorial cleaning, establishing a brand-new territory.

●Building a strong rapport with customers was paramount to instilling their confidence to sign contracts for a year or longer.

●Responsibilities included crafting proposals for commercial businesses with a footprint of over 10,000 square feet or more and writing proposals and contracts for government RFP bids.

Account Executive, 03/2022 to 12/2022

Unishippers - 3PL – New Jersey

●Identified prospective customers

●Produced sales contacts on and off premises using cold call methods, and following leads of existing clients

●Advanced relationships with local companies to build a mutually beneficial connection.

●Helped customers save well over $1000.00 by lowering their TL rates.

Energy Consultant, 04/2019 to 03/2021

Kopp Electric – New Jersey

●Established good working relationships with current customers, and prospects and performed cold calling to generate new business

●Worked closely with non-profit organizations to assist in acquiring solar.

●Helped the Elks Club save several thousand dollars on their energy bills by helping them with solar

●Helped several homeowners save the cost of their entire electric bill by adding solar.

Commercial Account Executive, 07/2017 to 03/2019

US Power Savers – New Jersey

●Conducted cold calling to small- and medium-sized businesses to aid in lessening operational costs with third-party utilities and savings on merchant services

●Deliver exceptional support with collections through eCash services, as well as in checking and getting refunds on overpaid utilities and taxes.

●Developed new business opportunities for increased revenue growth through strategic networking and relationship building.

International Account Executive, 01/1998 to 04/2017

Can You Imagine/HPI Hong Kong LTD – International

●International Account Executive for a company developing and producing creative products sold across a broad range of outlets, from small independent shops to the largest mass-market retailers

●Work with distributors across a range of international markets to place and promote products

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●Assist customers in understanding products, pricing, and availability and advise manufacturing to emphasize product features based on analysis of customers' needs

●Maintain friendly, professional, and productive relationships with customers, responding to all inquiries in a thorough and timely manner

●Successfully established business opportunities by attending domestic and international trade shows and sales conferences, engaging with prospective clients and generating leads, resulting in client base expansion, increased market visibility and overall business growth.

Outside Sales Rep, 01/1978 to 01/1998

ABF / Watkins / Preston

●Increased territory sales by building strong relationships with key clients and identifying new business opportunities.

●Established new accounts through cold calling and personal visits to potential customers.

●Developed and implemented successful sales strategies to increase revenue in assigned territories.

Core Competencies

Business-2-Business Outside Sales, Account Management, Cold Calling, Client Prospecting, Relationship Building, Negotiation and Closing

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