Kingkeo (Sa) Dudley
**** *** ***, ********* ** **273 * 319-***-**** * ********@*****.***
Dear Recruiter,
I am submitting my resume for the Sr. Project Manager position. With over 14 years of experience in project management, I am confident in my ability to contribute effectively to your team. My background includes extensive experience in time management, communication, organization, multi-tasking, and team leadership.
I have successfully collaborated with diverse teams to develop strategic project plans and report progress to stakeholders. My expertise in change management and agile methodology has strengthened my skills and fueled my passion for continuous growth in this field.
I am eager to further develop my abilities and make a meaningful impact at your company. I look forward to discussing how my background aligns with your team's needs.
Thank you for considering my application.
Best regards,
Sa Dudley
Kingkeo (Sa) Dudley
2386 Hwy 169, Winterset IA 50273 * 319-***-**** * ********@*****.***
A dedicated, goal-driven, and self-motivated Project Manager with over 14 years of hands-on experience in dynamic, agile environments. Known for effectively motivating and driving teams to ensure alignment of project scope with strategic business objectives. A creative problem solver with exceptional time management and organizational skills and managing teams to deliver tangible value. Confident and poised, with a proven track record of cultivating positive relationships with clients and colleagues at all organizational levels.
SKILLS & COMPETENCIES
Project Management/Program Manager: Results-oriented with extensive experience in managing projects to successful completion. Create process and procedures that apply to the business and identify risks. Developed project charters to define objectives, scope, and key success factors by partnering with product and business stakeholders.
Change Management: Provide and create actionable deliverables for core change management for business readiness. Support and guide team through change, toll gates, and processes.
Agile Methodologies: Proficient in Agile practices, including Jira and Confluence for product development lifecycle and backlog management.
Leadership & Facilitation: Demonstrated ability to lead, facilitate, and motivate teams towards achieving project goals.
Analytical Skills: Strong analytical abilities, adept at optimizing practices and procedures for effective risk management.
Compliance & Governance: Well-versed in regulatory, legal, compliance, and IP/FTO (Freedom to Operate) requirements.
Software Proficiency: Expert in Microsoft Applications, including Outlook, Word, Excel, PowerPoint, SharePoint, Jira, Visio, Access, Smart Sheets, and Project Server.
PROFESSIONAL EXPERIENCES
Wells Fargo, West Des Moines, IA, Feb. 2022 – Oct. 2024
Business Execution Consultant, Project Manager, AVP, Merchant Services Team (Feb. 2022 – October 2024)
●Promoted process improvement and change management governance procedures in multiple PMO initiatives by authoring best practices, developing new processes, and creating road maps in collaboration with Directors and Management team members within the Operations Card Services and Payment Industry.
●Managed cross-functional teams of up to 12 members, including business analysts, technology developers, product owners, and quality assurance specialists.
●Supported the Servicing Portals, Operations, and Product workstream to leverage the service model strategy to design and implement a target state that will improve efficiency and effectiveness of merchant servicing experience across multiple channels including working with 3rd party vendors.
●Led the DocuSign Governance Project, addressing SHRP and Corrective Action issues with change management process and procedures. Facilitated collaboration between Merchant Service business partners and cross-functional groups to ensure consistent processes and controls. This included proper DocuSign usage, documentation retention, verification/validation of authorized signatories in compliance with corporate policies, and mitigate risk strategically throughout the project/program.
●Tracked project status with third-party vendor projects on a weekly basis, coordinating efforts with the third-party Project Manager and WF stakeholders.
●Guided the Merchant Competitive Statements Automation Evaluation Project, addressing SHRP and Corrective Action issues. Worked successfully with stakeholders and the Product Leader to develop governance policies for the receipt, storage, and restricted access to merchant competitive statements.
Wells Fargo, West Des Moines, IA, June 2019 – Feb. 2022
Business Initiatives Consultant II
Supported the Change Management team in Corporate Treasury by effectively managing and organizing diverse business processes for the corporate Asset Liability Management (ALM) team. This involved optimizing workflows, ensuring compliance with regulatory requirements, writing user stories and enhancing the overall efficiency of ALM-related activities.
Supported the Change Management team in Corporate Treasury by optimizing workflows, ensuring regulatory compliance, writing user stories, and enhancing ALM-related activities.
Facilitated meetings, captured notes, and monitored follow-up action items for Mini Projects, Model Change Management, FAST Queue, and ALM Essbase Weekly Status.
Maintained SharePoint requests for the ALM Future Development team, ensuring accurate task assignments and tracking key statistics.
Created and managed Change Management dashboards, providing weekly updates and status reports to managers.
Followed up on aged SharePoint tasks, ensuring accurate tracking and status updates.
Maintained and updated Essbase MS Access reports, disseminating them during CALM Trend and Upstream Impact review meetings.
DuPont Pioneer/Corteva Agriscience, Johnston IA, Oct 2010 – Dec. 2018
Project Manager
Organized and facilitated strategic enhancement projects globally, ensuring alignment with departmental imperatives.
Developed and maintained compliance-related processes, ensuring regulatory adherence.
Managed 11 high-priority projects, coordinating with teams and stakeholders, and communicating progress.
Maintained project management portfolio on SharePoint, ensuring accurate information.
Planned and coordinated project activities, promoting efficiency and goal alignment.
Led business initiatives, driving significant organizational improvements.
Conducted monthly audits to identify risks and ensure project alignment.
Enhanced project management processes, improving overall efficiency.
Developed project reports for monthly updates to the steering committee.
Guided project teams in completing charters, timelines, and deliverables.
Collaborated with leaders to update project plans and manage change.
Ensured efficient information flow within the Global Marker Technologies group.
Developed communication and risk management plans, mitigating risks.
EDUCATION
University of Iowa - Bachelor of Arts Degree - Major: Anthropology