Pharmacy Technician
Resume:
SEA MEAN
***.*****@*****.***
Objective
Motivated and detail-oriented professional seeking a position as a Pharmacy Technician. Bringing a strong foundation in customer service, phone support, organizational skills, and a passion for helping people. Eager to learn pharmaceutical practices and technology to provide excellent customer service to healthcare environment.
Skills
preparation and dispensing
Prescription verification
Inventory management
Understanding of pharmaceutical Medication terminology
Customer service and patient interaction
Attention to detail and accuracy
Knowledge of RxConnect pharmacy software
Strong organizational skills
Ability to work in a fast-paced environment
Excellent communication and teamwork skills
Compliance with HIPAA regulations and safety protocols
Certification/License
Pharmacy Technician License 3/2025
Professional Experience
Pharmacy Technician
CVS Health, Glendale Heights, IL
January 2025 – Present
Accurately dispense prescription medications to patients under the supervision of a senior pharmacy technician and a pharmacist, ensuring compliance with legal and safety regulations.
Prepare and label prescription medications for pick-up, ensuring proper packaging and patient information.
Utilize RxConnect software to process prescriptions and manage patient profiles.
Assist pharmacists in preparing and dispensing medications while learning about drug interactions, dosages, and pharmaceutical procedures.
Shadow senior pharmacy technicians to learn about inventory control.
Use QR code and barcode scanning system for medication verification process to eliminate errors.
Perform routine maintenance on pharmacy equipment such as pill counters and automated dispensing machines.
Maintain a clean and organized work area, including pharmacy shelves and storage areas.
Manage patient profiles and update information such as allergies, current medications, and contact details accurately in RxConnect.
Grocery Associate
Amazon Fresh, Schaumburg, IL
October 2020 – July 2024
Assisted customers with orders and product issues.
Trained new hires on how to pick orders quickly and accurately.
Picked on-line orders with speed and accuracy.
Used TC-56 device to receive and stock shipments accurately on the sales floor and stockroom.
Field Support Specialist
Rational USA, Rolling Meadows, IL
May 2022 – February 2023
Answered calls and responded to emails
Provided communication back to the Service Partners on their performance to ensure they can take the appropriate action to meet the needs of our customers.
Provided troubleshooting guidance to field technicians.
Addressed complaints and resolved problems in a timely manner ensuring that the appropriate Service Partner is providing our customers professional service.
Documented all call information according to standard operating procedures.
Provided customers/technicians with product and service information.
Researched required information using available resources.
Completed all call logs.
Bistro Cook II
Marriott Courtyard, Schaumburg, IL
September 2018 – July 2019
Prepared and cooked all breakfast dishes according to Marriott’s recipes.
Prepared breakfast for individual guests who are dining at the Bistro and for special groups.
Checked and monitored the freshness of all foods to minimize cost.
Maintained sufficient inventory level for the kitchen and Bistro.
Kept open communication with GM regarding any business needs/issues with the Bistro and kitchen.
Helped out the Bistro area when short-staffed to ensure less wait time for business guests.
Make sure that kitchen and Bistro stay in clean and sanitary condition.
Wash and sanitize kitchen, tables, equipment, utensils, silverware, and dishes.
Customer Service Specialist
Arlington Heights, IL
August 2016 – November 2017
Supported 6 different corporate accounts.
Ensured that MAC (Move, Add, and Change) and repair work orders are completed and closed in accordance with SLA agreement.
Communicated with Local Exchange Carrier technicians and updated customers on MAC and repair requests.
Used AT&T AOTS and GPS systems to create trouble tickets and client requests.
Processed VDNA requests via EVAS and GPS for Waste Management customers.
Assisted clients with password and voicemail PIN reset.
Provided updates and kept customers posted on trouble tickets and requests until closure.
Prioritized, processed and provided status on requests to different Waste Management offices.
Contact this candidate