Administrative Assistant Customer Service
Resume:
Mallory Young
Hopkinsville, KY *****
***************@*****.***
Professional Summary
Results-driven administrative assistant with 10+ years of experience in office management, customer service, and food preparation. Proficient in database management, accounting, and accounts receivable. Skilled in creating efficient filing systems, managing company databases, and providing administrative support during board meetings. Proven ability to streamline office operations and maintain cleanliness and sanitation standards. Strong computer skills and experience in plumbing and food preparation. Willing to relocate to: Hopkinsville, KY - Crofton, KY - Pembroke, KY Work Experience
Administrative Assistant
Youngs Plumbing-Hopkinsville, KY
August 2011 to Present
• Maintained office supplies inventory by anticipating needs and placing orders in a timely manner
• Screened phone calls and emails for executives, providing accurate information or redirecting inquiries to appropriate staff members
• Created efficient filing systems both electronically and physically to ensure easy retrieval of important documents
• Provided administrative support during board meetings including preparing meeting agendas/ materials, distributing minutes, and following up on action items
• Streamlined office operations through implementation of standardized processes/procedures resulting in increased productivity across departments
• Managed and updated company databases, ensuring accuracy and completeness of information
• Served as the primary point of contact for visitors/guests, greeting them professionally and ensuring their needs were met during their time at the office Deli Associate
Walmart Neighborhood Market-Hopkinsville, KY
January 2014 to July 2016
• Prepared and assembled a variety of deli products such as sandwiches, salads, and wraps according to customer preferences
• Maintained cleanliness and sanitation standards in the deli area, ensuring compliance with health regulations
• Provided excellent customer service by greeting customers, taking orders, and answering questions about menu items
• Operated deli equipment including slicers, grills, ovens, and fryers in a safe manner following proper procedures
• Assisted in training new employees on deli operations including food preparation techniques and safety protocols
• Resolved customer complaints or concerns promptly and professionally to maintain customer satisfaction
• Performed daily cleaning tasks such as sanitizing surfaces, washing dishes, sweeping floors, and emptying trash bins
Education
Attended but no degree in Computers
Hopkinsville Community College - Hopkinsville, KY
May 2005 to June 2006
High school diploma
Christian County High School - Hopkinsville, KY
August 2001 to May 2004
Skills
• Databases
• Accounting
• Accounts Receivable
• Administrative Experience
• Plumbing
• Food Preparation
• Computer skills
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