Client Experience Sales, store manager

HarryWalls

******thStHighlandCa***** (***)***-*************@*****.***

Profile

IhavetakenAdvantageofmyretailexperiencebyachievingtheskillsnecessarytobea successfulmanagerinbothgeneralretailandhigh-endstores.Ihaveexperienceworkingwith diversecustomerclientelewhichhasgivenmetheabilitytorecognizeandcatertodifferent customers’needs.Ihaveconsistentlyacceptedchallengesthatextendedbeyondmyprevious roleasasupervisorandthishasbroadenedmycomprehensionoftheretailbusiness,Ihave theexperienceandthedivetobesuccessfulinanyareaofretailandIlookforwardtofacing newchallengesastheypresentthemselves.

Experience

FamilyDollar

StoreManager/FT-ASM/PT-ASM

Leadanddirectalloperationsofthestore.Ensurethestoreandemployeesareincompliance withallhealthandsafetylegislation,companypolicies,andprocedures.Passallstoreaudits, andvisitsfromdistrictmanagerandassetprotection.Responsibleforthestorebudget.This includes:payroll,storeorders,andmaintenance.Hugeemployeeengagement(recrute,train, anddevelop)followedbyperformanceassessmentswhilemotivatingtheteam.Thisallowsme topromotewithinwhenappropriate.Organizeandruninventory.IhavehighLPstandards,I wasabletocutinventorylossinhalffromthepreviousyear.Monitorsalesandprofitability. Consistentlyachievetopcompinthedistrict.Buildrelationshipswithvendorsandreps to ensureproperstockinganddisplaysmeetstandardswithmerchandisers. Chicos

SalesSupervisor

Managedsalesteamandfloor.Responsibleforensuringthestoreandassociatesaremaking goals.Coachedandtrainedthesalesteamonthemosteffectivewaytouseouri-padto contact/captureclientsandcustomerstomakeappointments andsendsales.Assistedwith storemeetingsandtrainingexercises.

AnnTaylor/Loft

SalesSupervisor

Leadanddirectallactivitiesrequiredtoachieveallstoregoals,includingsalesobjectives,client experience,humanresourcemanagement,payrollandoperatingexpenses,lossprevention,and merchandisingpresentationwhiledrivingbothassociateandclientengagement.Responsible forvisualstandards(floorset,marketing,andsubstitutionwithinvisualdirective).Demonstrated aprovenabilitytoorganize,delegate,andmotivateasalesteam. SteveMadden

SalesSupervisor

Assistinallaspectsofthedailyoperationstoachievetargetedproductivity,inventorycontrol, sales,andprofitability.Responsibleforstoreoperations(dailymedia,middayaudits,safelog, depositlog,andweeklyproductivityreports).Analyzebusinesstrendsandmakisualsandmake adjustmentstopayroll.Activelyrecruit,buildanddevelopaproductivesalesteam. WilliamRast

FTkeyholder

Responsibleformeetingsalesgoalsbyutilizingsalestechniquesandcommunicatingproduct knowledge.Executedopeningandclosingroutine.Establishedprioritiesforthesalesteamto deliveronkeyperformanceindicators.Preparedweeklycommunicationsforuppermanagement regardingemployeeproductivityanddepartmentsales.Accountableforcashmanagementand inventorycontrol.Executed standardsforstorevisualsandpresentation.Modeledappropriate customerservicebehaviorstosalesassociates.Builtandmaintainedasolidcustomerbaseby clientelingandstyling.

ArmaniExchange

Sales

Assistedwithcompletestoreremodel.Consistentlyrankednumberoneinhighestmonthly sales.RecognizedbyArmaniastop50salesassociates forallstoresintheUnitedStatesfor5 consecutivemonths.Assistedwithtrainingofnewandseasonalassociates,Offered managementprogram.

Education

TheArtInstitute-CulinaryArtsB.S.Program

RegionalOccupationalProgram-Retail&MerchandisingCertificate(C Collegecredit)

RiversideCommunityCollege-Pendingdegree

SanGorgonioHighSchol-HighSchoolDiploma

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