Quality Assurance Web Application

Chandra K

Email- *************@*****.*** Mobile- +1-470-***-****

LinkedIn ID: www.linkedin.com/in/phani-chandra-342570350

Accomplished professional with over 14+ years of comprehensive experience in Quality Assurance, Automation Testing, System Testing, and Database Testing, coupled with CLOUD ADMINISTRATION expertise on AWS and Microsoft AZURE platforms. Demonstrated proficiency in leveraging ETL TOOLS like SNOWFLAKE to design, implement, and optimize data pipelines for critical business applications.

Extensive hands-on experience with CISCO PRODUCTS, including IOS, routers, switches, and associated tools, with a focus on real-world QA testing and network validation.

Extensive hands-on experience working with Cisco Device Pack Team and Polaris devices, specializing in device configuration, troubleshooting, and integration. Played a key role in developing, testing, and deploying device packs to ensure seamless interoperability with network management platforms.

Managed and automated SWIM (Software Image Management) tasks in Cisco DNA Center, ensuring seamless image upgrades, patch management, and compliance enforcement across network devices to enhance stability and security.

Developed and maintained automation test scripts using JRuby with Selenium and Cucumber for web application testing.

Performed API testing using Rest-Assured and JRuby, validating request/response structures and authentication mechanisms.

Automated Web Application Testing – Created and executed SELENIUM WEBDRIVER scripts using Java/Python to validate web application functionality across multiple browsers.

Implemented Page Object Model (POM) and Data-Driven Frameworks for better maintainability and reusability.

Developed and optimized test automation frameworks like TestNG, JUnit, Cucumber (BDD).

Integrated automation scripts with CI/CD pipelines using Jenkins, GitHub Actions.

Collaborated with QA teams to define test strategies, plans, and execution schedules

Performed functional, regression, smoke, and sanity testing on web applications.

Identified, analyzed, and reported defects using tools like JIRA, Bugzilla & CISCO CDETS,SCRUBBER.

Integrated with CI/CD Pipelines – Configured SELENIUM TESTS in Jenkins, GitHub Actions, or AWS for continuous testing in DevOps environments.

Implemented Parallel & Cross-Browser Testing – Utilized TestNG, SELENIUM GRID, and cloud-based solutions (BrowserStack, Sauce Labs) to perform parallel and cross-browser testing.

Configured SELENIUM tests in Jenkins, GitHub Actions, or Azure DevOps for continuous testing in DevOps environments.

Debugged automation scripts, fixed errors, and optimized test execution time.

Enhanced Test Reporting – Integrated reporting tools such as Extent Reports, Allure, or TestNG Reports to generate detailed test execution reports.

Extensive experience with test management tools and CISCO-specific defect tracking systems (CDETS) & SCRUBBER driving enhanced defect reporting and resolution processes. Successfully optimized test cycle efficiency by leveraging data-driven insights and improving test automation frameworks, resulting in a 30% reduction in execution time while maintaining high-quality standards across network and software solutions.

Extensive experience with ETL tools and SNOWFLAKE CLOUD DATA Platform, leveraging SNOWSQL and SNOWPIPE for seamless and automated continuous data ingestion, ensuring efficient data integration and real-time processing.

Implemented real-time data ingestion pipelines using SNOWPIPE to automate loading of streaming data from CLOUD STORAGE (e.g., AWS S3, Azure Blob) into SNOWFLAKE, ensuring low-latency data availability for analytics and reporting.

Proficient in Snowflake data platform with hands-on experience using COPY, INSERT, PUT, and GET commands for efficient DATA LOADING from INTERNAL and EXTERNAL STAGES, ensuring optimal data ingestion and management processes. Hand-on experience in Linux commands.

Extensive hands-on experience with leading cloud platforms (AWS, Azure, Google Cloud) involving cloud architecture design, resource provisioning, deployment automation, and cost optimization. Proficient in leveraging cloud-native services such as compute (EC2, Azure VM, GCE), storage (S3, Blob, Cloud Storage).

Extensive experience in configuring and managing AWS IAM policies, roles, and groups to implement fine-grained access control and ensure least privilege principles across multi-account environments.

throughput and scalability tests, leveraging tools like SQL and SNOWSQL to analyze query performance and optimize execution plans. C

Extensive hands-on experience with VMWARE SYSTEMS to optimize and configure automation servers, enabling large-scale, high-performance deployments and streamlined system configurations.

Successfully led and delivered high-impact CISCO PROJECTS during an onshore assignment in NORTH CAROLINA, ensuring on-time completion with uncompromised quality. Effectively coordinated efforts between onshore and offshore teams, fostering seamless communication and collaboration across time zones. Demonstrated exceptional project management and problem-solving skills, aligning deliverables with client expectations and achieving outstanding stakeholder satisfaction.

SPOC (Single Point of Contact) Award (FY 2011-2012)

Recognized for delivering excellence as the Single Point of Contact, maintaining high standards of performance and reliability throughout the year.

Delivery Champion Award (FY 2013-2014)

Commended for exceptional performance in resolving Critical Customer Cases, demonstrating problem-solving expertise and commitment to customer satisfaction.

Budding Delivery Champion Award (FY 2016-2017)

Awarded for exemplary contributions and consistency in ECDS release testing, ensuring timely and high-quality deliverables.

Sustaining Edge Award (FY 2019-2020)

Honored for outstanding performance and innovation by contributing groundbreaking ideas to the Polaris Device Pack Team, significantly enhancing project outcomes and team efficiency.

Star Performer of the Quarter (FY 2023-2024)

Recognized for spearheading the implementation of the Device Pack Framework deliverables, a first-time accomplishment in the organization, showcasing exceptional technical and leadership skills.

AWS Certified Cloud Practitioner – Amazon Web Services (AWS)

Validates foundational knowledge of AWS cloud concepts, security, technology, and billing practices.

SNOWPRO Core Certification – Snowflake

Demonstrates expertise in Snowflake's architecture, data management, and advanced capabilities for

Cloud data solutions.

CISCO Certified Network Associate (CCNA) – Cisco

Certified in foundational networking skills, including LAN/WAN, routing, switching, and network security.

Sun Certified JAVA Programmer (SCJP) – Oracle

Certification in Java programming fundamentals and object-oriented concepts for building robust applications.

VMWARE Certified Associate (VCA) – VMware

Credentialed in VMware virtualization fundamentals and cloud infrastructure solutions.

AGILE Certified Practitioner (ACP) – PMI

Recognized for expertise in Agile principles, practices, and tools to drive iterative project success.

Certified SCRUM Master (CSM) – Scrum Alliance

Proficient in Scrum framework implementation, enabling high-performing Agile teams and delivering project

Excellence.

Programming Languages

: Python, Java, Selenium,Unix Shell Scripting and HTML, Oracle PL/SQL

Operating Systems

: Unix, Linux & Windows

API Automation Tool

: Cypress, Rest Assured, POSTMAN, SoapUI, Playwright

Bug Tracking Tool

: CDETS(cisco) & Scrubber(cisco)

Cloud Data Warehouse

: Snowflake Cloud Data Warehouse(4.14)

Cloud Tools

: AWS,S3 Bucket, IAM,EC2,Azure, GCP

ETL Tools

: Snowflake, DBT

Supporting Tools

: Putty, Bitvise SSH, Jira and Service now

Databases

: Oracle 11g/10g/9i/8i & MySQL

Frameworks

: Data-Driven, POM, mocha chai, TestNG, BDD, Junit, Tosca, Jasmine

IDE

: Eclipse, VS Code, PyCharm

Project Management Tool

: CA AGILE Central (rally), JIRA, qTest, Zephyr, Azure DevOps,Jenkins

Test Case Management Tool

: HP ALM 12.2, Confluence

Source Control

: GitHub, SVN

CI Tool

: Jenkins, GitLab

Master of Technology (M.Tech) in Computer Science and Engineering

Jawaharlal Nehru Technological University (JNTUK), India

Focused on advanced computer science concepts, research methodologies, and engineering principles,

With specialization in software systems and data management.

Master of Computer Applications (MCA)

Jawaharlal Nehru Technological University (JNTUK), India

Emphasized application development, programming, and system design, equipping with in-depth knowledge of software

Development lifecycle and enterprise solutions.

CISCO PRIME INFRASTRUCTURE is a network management tool that supports lifecycle management of your entire network infrastructure from one graphical interface. Prime Infrastructure provides network administrators with a single solution for provisioning, monitoring, optimizing, and troubleshooting both wired and wireless.

Client: CISCO

Role: Lead QA Analyst

Responsibilities:

Led and mentored a high-performing QA team, fostering skill development and driving excellence in software quality

Strategically coordinated and managed QA team activities, optimizing testing efficiency and ensuring seamless execution of Quality Assurance processes..

Design test plans, test cases, and test scripts for validating end-to-end order management workflows.

Performed API testing using Rest-Assured and JRuby, validating request/response structures and authentication mechanisms.

Developed and maintained automation test scripts using JRuby with Selenium and Cucumber for web application testing.

Integrated automation tests with CI/CD pipelines (Jenkins/GitHub Actions) for continuous testing and faster feedback.

Implemented BDD framework with Cucumber and JRuby to improve test case readability and collaboration with stakeholders.

Implemented Page Object Model (POM) and Data-Driven Frameworks for better maintainability and reusability.

Implemented Parallel & Cross-Browser Testing – Utilized TestNG, SELENIUM GRID, and cloud-based solutions (BrowserStack, Sauce Labs) to perform parallel and cross-browser testing.

Configured SELENIUM tests in Jenkins, GitHub Actions, or Azure DevOps for continuous testing in DevOps environments.

Developed and optimized test automation frameworks like TestNG, JUnit, Cucumber (BDD).

Debugged automation scripts, fixed errors, and optimized test execution time.

Integrated automation scripts with CI/CD pipelines using Jenkins, GitHub Actions, or Azure DevOps.

Collaborated with QA teams to define test strategies, plans, and execution schedules.

Performed functional, regression, smoke, and sanity testing on web applications.

Identified, analyzed, and reported defects using tools like JIRA, Bugzilla.

Automated API testing using tools like Rest Assured, Postman, or SoapUI.

Validated API responses, JSON/XML payloads, and status codes.

Integrated Selenium scripts with JMeter or LoadRunner for performance testing.

Implemented and maintained test automation in CI/CD pipelines (Jenkins, GitLab CI/CD, Azure DevOps).

Managed code repositories using Git, Bitbucket, or SVN.

Designed and managed seamless data pipelines to extract, transform, and load data from diverse sources into Snowflake, leveraging AWS S3, Azure Blob Storage, and other cloud-native services for efficient data ingestion.

Tuned Snowflake virtual warehouses and query execution plans to optimize performance for large-scale data analytics workloads hosted on AWS and Azure cloud platforms.

Optimized Snowpipe configurations for high-performance continuous loading, leveraging Snowflake’s auto-scaling compute capabilities to handle large volumes of data efficiently across internal and external stages.

Responsible to generate managing/triggering automated test scripts according to the defined standards to ensure that the code behavior is accurate.

• Responsible for all activities related to the development, implementation, administration and support of ETL processes for large scale Snowflake Cloud Data Warehouse.

• Responsible for Python Integration to load the data into snowflake.

Environment: Eclipse IDE, Snowflake, Python, Pycharm,Oracle DB, Kafka, Test-NG, Apache POI, Java, HTML, XML, CSS, X-Networking, Maven, SOAPUI, Agile, CDETS, Scrubber, SQL,Linux,Windows,VWare ESXI,Vsphere Clinet & Agile Scrum.

Cisco DNA Center, is a powerful network controller and management dashboard that empowers you to take charge of your network, optimize your Cisco investment, and lower your IT spending. It also known as Cisco Catalyst Center, is a network management platform that helps users in Centralize Management to provide a single dashboard for network management tasks and also it improves optimize performance to improve user and application experience which simplifies new deployments and configurations.

Client: CISCO

Role: Lead QA Analyst

Responsibilities:

Responsible for Configured and managed a wide range of network devices using Cisco DNA Center, enabling seamless deployment, centralized management of multi-vendor networks, and real-time monitoring of performance metrics such as device health, bandwidth utilization, and application behavior.

Proactively identified and resolved network bottlenecks and connectivity issues, enhancing overall system reliability and reducing downtime by X%

Leveraged Cisco Assurance features to optimize user and application experiences through predictive insights and automated recommendations.

Performed end-to-end functional, integration, and regression testing on Cisco DNAC features, including network discovery, device onboarding, and application performance monitoring, ensuring seamless operations and feature reliability.

Utilized advanced debugging tools (CDETS & SCRUBBER) and logs to troubleshoot critical failures, reducing downtime and improving issue resolution time by X%..

Designed, developed, and optimized ETL pipelines for seamless data ingestion, transformation, and loading (ETL) into SNOWFLAKE, ensuring high-performance data processing across AWS/Azure cloud environments.

Integrated Snowflake with AWS/Azure services such as S3, Azure Data Factory, and Blob Storage for secure and efficient data storage, processing, and retrieval. Configured IAM roles and data pipelines to maintain compliance and data governance.

Validated data integrity, schema consistency, and transformation logic to maintain accuracy and efficiency in large-scale data migrations.

Conducted end-to-end testing of ETL workflows, debugging failures in Snowflake’s query execution, ingestion latency, and transformation processes, ensuring minimal data loss and maximum reliability.

Integrated Cisco DNA Center (DNAC) with cloud platforms (AWS, Azure) to enable scalable network management, automated backups, and real-time data analytics for improved visibility and decision-making.

Manage and administer Snowflake environments, including provisioning users, roles, and privileges, ensuring proper data access controls and adherence to security policies.

Optimized data ingestion processes by configuring and executing bulk data loads using Snowflake’s COPY command, ensuring fast and reliable data migration.

Automate data workflows with streaming and batch processing, utilizing Snowflake Streams, Tasks.

Set up and maintain monitoring systems using tools like Snowflake’s Resource Monitors, CloudWatch (AWS), or Azure Monitor to track system health, usage, and anomalies.

Optimized Snowflake virtual warehouses for performance and cost efficiency by leveraging cloud monitoring tools such as Snowflake’s Resource Monitors to proactively manage workloads and prevent resource overuse.

Utilized Snowflake Time Travel to troubleshoot and recover historical data, ensuring minimal downtime and accurate issue resolution.

Responsible for PYTHON integration to load the data into snowflake.

Developed and implemented Python-based ETL pipelines for seamless data ingestion into Snowflake.

Design quality into the development process by engaging the entire product development team in the delivery of quality software within Timeline.

Performed Unit tests and validates results with Business Analyst and end users.

nvironment: JAVA, Linux, Oracle DB,Snowflake,DBTEclipse IDE, Unified DB Modeling, HTML, CDETS, Scrubber, Jira, Jenkins,VMware ESXI,VSphere Client & Agile Scrum.

CISCO Network Admission Control (NAC) is a set of technologies and solutions built on an industry initiative led by Cisco Systems. NAC uses the network infrastructure to enforce security policy compliance on all devices seeking to access network computing resources, thereby limiting damage from emerging security threats such as viruses, worms, and spyware. Customers using NAC can allow network access only to compliant and trusted endpoint devices (PCs, servers, and PDAs, for example) and can restrict the access of noncompliant devices. The NAC Framework technology integrates an intelligent network infrastructure with solutions from more than 60 manufacturers of leading antivirus and other security and management software solutions.

Client: CISCO

Role: Senior QA Analyst

Responsibilities:

Conducted policy enforcement testing to validate the implementation and effectiveness of network admission policies, ensuring strict compliance with security mechanism, user authentication and access control standards. Identified gaps and provided recommendations to enhance network security and policy reliability.

Performed integration testing of diverse endpoints, including desktops, laptops, and IoT devices, with Network Access Control (NAC) solutions to ensure secure and compliant network access. Validated endpoint authentication, access policies, and security configurations, contributing to robust network protection.

Executed performance and scalability testing of Network Access Control (NAC) solutions under high traffic and concurrent user scenarios. Analyzed system behavior against performance benchmarks, identified bottlenecks, and collaborated with teams to optimize network reliability and throughput.

Developed and executed automated test scripts for Network Access Control (NAC) features to streamline validation of repetitive functionalities. Enhanced testing efficiency and accuracy by leveraging automation frameworks, reducing manual effort, and ensuring consistent test coverage.

Review - Defect prevention plan and Software configuration management plan.

Responsible for all aspects of project delivery (Test Design, Test execution, and Test summary report) and management (Test metrics and Risk analysis) to client partners, offshore manager, and Onsite manager.

Involved in Sanity & Regression Testing.

Involved in Inventory & CA (configure archive) validations to check basic device health.

Involved in Unified Modelling Data Base testing to check and cross check device reports.

Involved Upgrade & Down grade Image validations.

Involved in Sanity & Regression Testing.

Involved in software image Management Testing.

Involved in INVENTORY validations to check basic Device Health.

Environment: Java, Linux, Oracle DB, SQL Server MS Access, Web Application, Client Server, QTP, Quality Center, HTML, Java Script, Windows, IE, Netscape Navigator, Mozilla Firefox.

The Cisco Physical Access Manager appliance (Cisco PAM) is a hardware and software solution that provides advanced configuration and management of the Cisco Physical Access Control system. The Cisco PAM desktop client is used to define access control rules, enroll users, manage badges, and configure the Cisco Physical Access Gateways modules, among other tasks.

Client: CISCO

Role: Senior QA Analyst

Responsibilities:

Defined and implemented access control rules to ensure secure and role-based entry management. Enrolled users, managed badges, and configured Cisco Physical Access Gateway modules to streamline authentication processes and enhance physical security across facilities.

Configured and monitored the Cisco Physical Access Manager (CPAM) appliance server software, including setting up new servers, installing desktop client software, managing data backups, installing licenses, and performing routine server maintenance. Proactively monitored server performance to ensure optimal functionality and resolved technical issues to support seamless operations.

Analyzing the Business Requirement Document and high- and Low-level design documents.

Create and review - Test scenarios, Test suite preparation, Test Data creation, Test case execution, and Defect logging.

Configured virtual machines (VMs) to execute regression automation suites, ensuring optimal resource allocation and environment stability for testing. Streamlined the deployment of test environments to support automated testing workflows, reducing setup time and improving test efficiency.

Reviewed and evaluated the Defect Prevention Plan (DPP) and Software Configuration Management (SCM) plan to ensure alignment with project objectives and quality standards. Provided actionable feedback to enhance defect tracking, minimize recurrence, and improve version control and deployment processes.

Tracked, analyzed, and managed defects using Bug tracking tools such as CDETS throughout the software development lifecycle using the Cisco Scrubber tool. Monitored defect progress, provided status reports, and collaborated with development teams to ensure timely resolution and quality improvements.

Environment: CDS-IS,CDSM,Java,Selenium,Githud Actios,Selenium Grid,SoapUI, XML, Eclipse, XPath, TestNG, Maven, Jenkins, Soap UI, My- SQL, Oracle, Windows, LINUX, CSS, C#, MS Office Tools & CPAM- 1.5.2, 1.5.3 ICPAM-2.0, 2.1.

The CISCO VDS Management (VDS-SM) solution provides configuration, management, real-time analytics & monitoring, business policy enforcement, and other critical network intelligence for CDS-IS and other 3rd party CDNs. This project involves testing of VDS-SM UI and the analytics portion. The setup is to be made ready by deploying the images.

Client: CISCO

Role: Associate QA Analyst

Responsibilities:

Coordinated and executed comprehensive quality assurance testing efforts for business units, systems, and projects, ensuring alignment with organizational goals. Designed and implemented customized QA testing standards tailored to individual project and system requirements, driving process efficiency and improving defect detection rates.

Managed end-to-end quality assurance processes by designing and executing detailed test plans, test cases, and test data for manual and automated testing scenarios. Collaborated with cross-functional teams to ensure seamless integration of automated scripts, enhancing test coverage and efficiency in real-time project environments.

Validated and analyzed HTTP request headers for Video-On-Demand (VOD) and Live Streaming content to ensure proper metadata transmission, content delivery, and compliance with streaming protocols. Collaborated with development teams to troubleshoot and resolve header-related issues, enhancing playback performance and user experience.

Collaborated on key features of the CDN domain, including Adaptive Bit Rate (ABR) streaming, HA Proxy configuration for load balancing, OS failover mechanisms to ensure high availability, and Web Engine optimization for efficient content delivery. Conducted rigorous testing and troubleshooting to validate functionality and enhance system reliability in real-world deployments.

Documented all phases of the testing lifecycle, including detailed test execution logs, defect identification, and root cause analysis. Recorded and tracked bugs, errors, and issues using tools like CDETS, SCRUBBER & Bugzilla,

Reviewed and assessed Defect Prevention Plans (DPP) and Software Configuration Management (SCM) plans to ensure alignment with project quality standards and process efficiency. Provided actionable recommendations to minimize defects and enhance version control practices, contributing to improved software reliability and maintainability.

Reported bugs in the Quality Center with server logs information from cisco bug tracking tools CDETS.

Generate detailed analysis and evaluation of defects and issues with proposed solutions to address quality gaps.

Conducted comprehensive UI testing on Android simulators to evaluate visual elements, layout consistency, and to design guidelines, ensuring a consistent and intuitive user interface across simulated devices.

Manage quality assurance parameters, maintaining statistical process controls, analyzing associated data, and other assorted technical support as needed.

Environment: VDS-SM,VMware client,Eclipse IDE,Linux, XPath,TestNG,Maven, Jenkins, Soap UI, Oracle, Windows, CSS, VmWare ESXI,VSphere Client & Agile Scrum.

Cisco LMS stands for "Cisco LAN Management Solution, which is a suite of network management tools provided by Cisco that simplifies the configuration, monitoring, troubleshooting, and administration of Cisco networks, essentially allowing for easier management of a Cisco network infrastructure by providing a centralized platform to manage devices and their configurations within the network. It is a suite of five integrated applications designed to simplify and augment the daily tasks required to manage a Cisco end-to-end network.

Client: CISCO

Role: Associative QA Analyst

Responsibilities:

Performed functional and regression testing on Cisco LAN Management Solution (LMS) features, ensuring seamless network configuration, fault management, and performance monitoring. Validated system reliability, identified defects, and collaborated with development teams to enhance overall network management efficiency.

Conducted configuration and deployment testing for automated network provisioning features, validating seamless policy enforcement and efficient deployment across LAN infrastructures.

Collaborated with cross-functional teams to identify and resolve configuration issues, enhancing network reliability and operational efficiency.

Performed scalability and performance testing on the Cisco LMS platform, executing load and stress tests to evaluate its capacity to handle large-scale LAN environments.

Identified performance bottlenecks and provided actionable recommendations to optimize system efficiency and reliability under high traffic conditions.

Developed detailed test cases, user manuals, and technical documentation to streamline knowledge transfer and facilitate end-user adoption. Collaborated with stakeholders to ensure documentation accuracy and usability, contributing to efficient onboarding and system understanding.

Designed and configured TESTBED environments to support testing of diverse scenarios, ensuring accurate simulation of real-world conditions. Set up hardware, software, and network configurations to validate functionality, performance, and reliability across multiple use cases.

Conducted Software Maintenance Upgrade (SMU) testing on Cisco routers and switches to validate the seamless application of critical patches and updates without disrupting network operations, ensuring high availability.

Involved in SWIM Management Testing.

Involved in INVENTORY validations to check basic Device Health.

Involved in UNIFIED MODELING TESTING to identify data as unique at backend configurations.

Involved in upgrade testing to check ASR9k from lower version to higher version.

Involved in SIGNED & MOCKUP Testing server validations.

Environment: Linux, Windows XP,Java,CDETS, Oracle DB, Java, Scrubber, SQL,HTTP& VMware Client

Project: - CISCO Prime Infrastructure, Remote November 2023 - Present

Project: - CISCO Prime Infrastructure, Remote Jan 2023 – Till Date

Project: - CISCO DNAC Center February 2021 – Jan 2023

Project: - CISCO NAC December 2019 – February 2021

Project: CISCO CPAM January 2016–December 2019

Project: CISCO VDSM, India July 2012 – January 2016

Project: - CISCO LMS December 2010 – July 2012

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