Customer Service Maintenance Worker

Shannon Hughes

Detroit, MI ***** ***********@*****.*** 313-***-****

Professional Summary

Dedicated and reliable professional with years of experience across maintenance, customer service, and personal shopping roles. Proven track record in promoting workplace safety and ensuring compliance with operational standards. Skilled in using a variety of maintenance equipment, including pallet jacks, and certified in food handling. Adept at managing tasks efficiently and upholding high standards of cleanliness and organization. Seeking to leverage my expertise and certifications in a new opportunity. Certifications:

Pallet Jack Certification

Food Handler Certification

Work Experience

Floor Tech

Yona Saint Joseph – Hamtramck, MI

August 2023 – June 2024

• Performed floor stripping, waxing, and buffing to maintain clean and safe surfaces.

• Cleaned windows and other glass surfaces, ensuring clear visibility and a polished appearance.

• Managed waste disposal by collecting and discarding trash to maintain a clean environment.

• .

Personal Shopper

Kroger Fulfillment – Romulus, MI

May 2023 – July 2023

• Prepared and organized grocery orders for timely delivery to customers.

• Managed inventory by checking and restocking products to ensure availability.

• Cleaned and sanitized returning totes to comply with health and safety guidelines. Maintenance Worker

Flex-N-Gate – Detroit, MI

August 2018 – July 2021

• Maintained clear and safe workspaces in compliance with OSHA standards.

• Removed snow and debris from sidewalks, driveways, and parking areas to prevent accidents.

• Cleaned and replaced HVAC filters to ensure proper airflow and system efficiency.

• Followed work orders to perform various maintenance tasks as directed by supervisors. Server/Table Busser

Dunwell Services – Detroit, MI

February 2013 – March 2017

• Maintained inventory of linens, trays, and silverware, ensuring adequate supplies for service.

• Collected trash and returned trays to the kitchen for cleaning and sanitation.

• Monitored and managed stock levels to prevent inventory discrepancies.

• Ensured cleanliness of dining stations, keeping them fully stocked with essentials during meal periods.

Education

GED

Highland Park High School – Highland Park, MI

June 1991

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