Benefits Analyst Open Enrollment
Resume:
Jennifer E. Kafka
*********@*****.***
INDUSTRY STRENGTHS:
Worked with both Fully & Self-Funded groups
Managed Medical, Dental, Vision, Prescription, LTD/STD, 401K, HSA/FSA, ESOP, Life Benefits, Accident
Proficient with Medicare & Medicaid standards and plans
Excellent oral and written communication skills
Worked with multiple HRIS and Payroll systems (Workday, Paylocity, UltiPro, ADP, Kronos, AS400, Ceridian, Coupa, Oracle)
Dedicated COBRA administrator
Managed salons for many years so I have HR/Payroll experience being the only HR person on site
EXPERIENCE:
Albertsons, Plano, TX Dec 2022 – Feb 2025
SR. Benefits Analyst
Day to day interaction with HR Generalists assisting them with their benefit needs
Paying vendor bills for company insurance policies, reconciling vendor monthly bills
Auditing carrier discrepancy reports
Assist management with ongoing system improvement projects
Full ACA Reporting and filing to the IRS
Created SOP for the benefits department
Created SOP for the companies benefits billing
System conversion, testing
LHH/Ajilon (Agency) California March 2022 – October 2022
SR. Benefits Analyst
Day to day interaction with HR Generalists assisting them with their benefit needs
Paying all vendor bills for company insurance policies, reconciling vendor monthly bills
Auditing carrier discrepancy reports
Running and participating in weekly/monthly vendor reports and calls
Assist management with ongoing system improvement projects
Administered all leave of absences
Created short video presentations for open enrollment
Created SOP for the benefits department
Created SOP for the companies benefits billing
Reviewed all ADA requests and sent out determinations
LHH/Ajilon (Agency) Washington October 2021 – January 2022
Benefits Analyst
Day to day interaction with HR Generalists assisting them with their benefit needs
Paying all vendor bills for company insurance policies, reconciling vendor monthly bills
Auditing carrier discrepancy reports
Running and participating in weekly/monthly vendor reports and calls
Day to day interaction with employees assisting them with their benefit needs
Assist management with ongoing system improvement projects
Updating timecards
Administered all leave of absences and tested LOA module capabilities
Building UltiPro reports
COBRA Management/401K Management
Hosted all open enrollment training sessions for employees. Ran open enrollment
Made new documentation processes for the benefits department
KeHE Corp., Naperville, IL June 2019 – June 2020
Benefits Specialist, Total Rewards
Coaching/Training HRBP’s on benefit processes
Day to day interaction with HRBP’s assisting them with their benefit needs
Writing documentation for benefit processes for the HR Toolkit
Testing and auditing new files and processing discrepancies weekly for all carriers
Processing payroll discrepancies
Participating in weekly client calls
Presented new wellness ideas and plans to executive members for approval
401K Management/ESOP Management
Training new hires
Performed dependent care audit
Caught up departments backlog of QMSCO’s
Running open enrollment
Assist management with ongoing system improvement projects or any other projects
Equian Inc, Warrenville, IL June 2017 – June 2019
Team Lead COB Analyst
Coaching employees including regular one on one meetings
Managing 3-5 employees work responsibilities
Working with commercial, Medicare, & Medicaid plans
Opening inquiries in our clients’ remote systems to aid in the recovery of funds
Tracking workflow, running data reports
Analyzing/Auditing and identifying claims to determine coordination of benefits
Identifying new trends within our COB Product
Direct client contacts to update eligibility status
Participating in weekly client calls
Training new hires
Assist management with ongoing system improvement projects
Writing documentation for all current processes
Paylocity, Arlington Heights, IL August 2016 – June 2017
Web Benefits Analyst
Building all types of insurance plans, including but not limited to FSA, Life, and Accidental plans Managing support specialist day to day tasks
Guiding groups towards plans that would fit their needs
Proficient at Excel functions which include VLOOK ups and Concatenate
Running training courses for new clients that want a tour of our system
Assisting with training for new hires
Writing documentation for new processes and converting documentation for existing processes Processing over 75 groups open enrollment
Delta Dental of Illinois, Naperville IL November 2011- May 2016
Electronic Enrollment Analyst – October 2014 – May 2016
Processing electronic files
Reviewing change files
Day to day interaction with clients involving electronic process
Processing open enrollment files
Conference calls with clients for set up
Assisting in the corporate training of our system conversion
Training new employees
Writing process documentation
Processing intakes for new clients
EDUCATION:
Hair Professionals Academy, Wheaton, IL
College of DuPage, Glen Ellyn, IL
Adopting the Appropriate Management Style, SXC Course
Leadership Essentials: Building your own influence as a Leader, SXC Course
Leadership Essentials: Motivating Employees, SXC Course
Management Essentials: Confronting Difficult Employee Behaviors, SXC Course
Frontline Call Center Skills Simulation, SXC Course
Up to date on all HIPAA training
Contact this candidate