Supervisor

Daya Sharma

** **** *** ***. ********, ON L*R *B5

**********@****.*** Cell# 647-***-****

Overview

A reliable honest individual with extensive experience in office administration, customer service, and business operation. Strong team contributor who interacts well with others by communicating effectively and by adapting to dynamic environments where priorities are constantly changing.

technical Competencies

Book Keeping, Payroll Legislation, Fundamental 1 &2, ACCPAC, Workstation Plus,

Computerizing Accounting, Simply Accounting

Microsoft Office Suite: Excel, Word, PowerPoint, SAP, Access

Key Strengths:

Strong team player

Excellent communication & Interpersonal skills

Strong Analytical skill

Advance Organization &Time Management Skills

Problem Solving

Quality Assurance

Data Management

Multi Task

Customer Service

Summary of Skills

10 years of Team Leader in office Administration and 3 years of supervisor experience in healthcare

Superior leadership capabilities, managed multiple projects

Working with a team/individually as team leader, self-managed team player

Utilizing excellent organization, detail oriented, time management, data management skills

Ability to develop rapport with all levels of the organization or other departments

Exceptional ability to manage time, set priorities, make decisions and work under very tight deadlines, resolve problem that may arise

Supervising and managing a team of 45 + employees in production facility

Supervisor: HLS Canada Aug 26/2019 to Sep 2024

Maintain responsibility for managing the department for interviewing selection, hiring, evaluating and termination, prepare and summit report, resolve work problem.

Responsible for overseeing operation and running of all machines, partners with mechanic to troubleshoot mechanical problems.

Coordinate and support all activities for the department.

Handle budget and analyzing variances, process invoice receipt and resolve queries, support the manager and the director of the site for cost and expenses for the budget.

Maintain OSG occupational health and safety and First Aid for the site.

Develop and follow appropriate policies, procedures job routine to meet the requirement

Interaction with all vendors, ensuring controls are in place and consistently looking for cost saving and cost avoidance opportunities

Manage high volume of data, accounts and balance daily activities with completion of project and multiple tasks, recommend measures to improve productivity and quality.

Quality Assurance Specialist: Nielsen Company Jan 2010 to Dec 2018

Extraction of clients report from database on regular bases, audit the data extract and review for accuracy, set up client profile and account and delivered the report

Familiar with employee database and payroll information, payable, receivable and billings

Handle budget and analyzing variances, process invoice receipt and resolve queries

Knowledge of full cycle accounting, from matching, coding and data entry to cheque printing and electronic funds transfers, knowledge of CRA requirements

Strong numerical reasoning-understanding how to work with numbers or statistic, knowing how to read data and interpret statistic

Reporting metrics, analysis and other ad hoc reports for management upon request

Office Administrative & Coordinator/Customer service: Nielsen Canada Jan 2001-2010

Coordinated internal meetings by sending meeting requests to associates on monthly

Have strong communication skills, including verbal, written, and active-listening skills

Customer-service skills include effectively and efficiently responding to Associate inquiries, identifying stated and unstated customer needs, building relationships with Associates, resolving problems that might arise, and referring complex issues to management

Provided administrative support such as photocopies, scanning, faxes and printing materials and filing, handle clients queries, review and correct issues, maintain confidential file

Provided coaching and mentoring of team members to ensure they are working in an efficient, effective and consistent manner, implementing and updating of policies and procedures

Investigate and resolve customer queries, establish strong relationship with vendors and resolving the issues.

Education / Professional Development

Diploma in Accounting and Payroll Office Administrator, triOS College Canada

Certified in Computer Study, Fiji Institute of Technology

Certified in Food & Nutrition, Fiji Labasa College

Certified in Home Economic, Fiji Labasa College

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate