Property Manager Facilities Maintenance

Experience

Smuggler's Group Panama City, FL

Property Manager 08/2019 - 01/2024

Implemented a new database structure that tracked facilities maintenance,identified areas of remediation and improvement, and created target goals

Deployed a new software program that tracked revenue and expenses for the past 4 years Maintained consistent service levels with a 95% customer satisfaction rating Redesigned and implemented a new payment-processing system, resulting in a 1.9% decrease in credit card fees High Rollin' Paint & Remodeling Atlanta, GA

Owner and Operator 05/2010 - 07/2019

Built a network of project contacts (contractors, suppliers, etc.) to ensure that all necessary supplies and services were secured

Acted as a liaison between management and the project teams Maintained consistent service levels with a 90% customer satisfaction rating Delivered products on time and within budget

North Shore University Hospital Manhasset, NY

human re 01/2000 - 02/2004

Ensured all workflow processes were automated and efficient and managed a semi-automated payroll process Processed and tracked new employee benefits including new hire and attrition/retention packages Updated employee handbooks and employee handbook review documents Maintained a comprehensive database of employee and contractor information Skills

Communication skills, Customer service, Time management, Computer literacy, Leadership, Microsoft excel, Microsoft word, Guest services, Documentation review

Education

Ogeechee Technical College Statesboro, GA

Nursing

Accomplishments

Held highest review rating of my property in a 2 hour radius for nearly 3 years. Jennifer Lee

448-***-**** *************@*****.*** Panama city, FL

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