Employee Relations Operations Manager
Resume:
DAN MARTIN
LAS VEGAS, NV 89117
PROFESSIONAL SUMMARY
Highly accomplished, results-oriented operations executive with over twenty-five years’ experience in the construction industry, completing deadline driven multi-billion projects. Specialization in operational restructuring, turn-around and expansion, including extensive international experience with verifiable results. Demonstrated record of exceeding profitability goals and driving operational excellence. Champion of a solid foundation of customer satisfaction. Well developed employee relations, management and training qualifications demonstrated by higher-than-average retention rates. Adept at conducting financial and operational analysis to support successful completion of time sensitive goals/projects.
KEY VALUE OFFERINGS
* Leading turnaround of troubled divisions * Resolving critical issues through negotiation
* Debt restructuring strategies/planning * Reorganizing fragmented management
* Leading startup operations * Driving aggressive cost reductions
* Land acquisition, business acquisition * Repositioning operations and processes
* Capital initiatives, budget and forecasting * Expert in SF/MF and commercial construction PROFESSIONAL EXPERIENCE
Synergos Companies – Las Vegas, NV 2023 - 2024
Synergos companies owns a group of subcontractors in Florida, Arizona and Nevada. In Las Vegas, they own Focus companies which consist of Framing, Concrete, Plumbing, Electrical and Fire Protection.
MARKET PRESIDENT
Recruited to run the operations for Synergos working to improve processes, budgetary goal achievement, and infuse proper KPI’s for each division.
* Increased operating income by 19.37% within the first year
* Oversaw purchase of 51-million-dollar lumber plant and facility in Jean, NV
* Managed 1,440 employees in Las Vegas and Reno
* Worked closely with legal team on various issues and challenges
* Liaised and coordinated business between Focus, Synergos and our parent company Asahi Kasei
* Drafted and supported all safety goals for the Nevada division
* Hired qualified team to support the Synergos business model
* Worked with the fleet operations manager to bring Feetio and Samsara to Focus companies 2
Nic Abbey Luxury Homes – San Antonio, TX / 2020 - 2022 Nic Abbey is a high-end luxury home builder with over 20 years specializing in exclusive neighborhoods in San Antonio, Texas.
CEO
Recruited to take full operational control of a luxury builder and position the company for expansion into stronger and more profitable markets. Assumed executive accountability in all aspects of business and construction including land negotiations, purchases, positions, land development, construction, P&L oversight and all operational productivity. Oversee purchasing, marketing, client relationships to breed stronger efficiencies into the company. Restructured, finance and warranty departments and implemented consistent and effective training programs throughout the company.
* Increased the revenue by 26% in the first seven months
* Oversaw the land acquisition, doubling lots under our control
* Implemented ‘Customer Care walk-through program’ to ensure quality delivery to clientele
* Negotiated material supply shortages and labor challenges while shrinking build time Discovery Land Company – Gozzer Ranch / Bakers Bay / 2016 - 2020 Discovery Land Company specializes in building private, residential club communities throughout the world with an exclusive collection of amenities. Premier player in the ultra-high-end resort/residential niche with 34 world class projects in their portfolio. VICE PRESIDENT OF OPERATIONS, GOZZER RANCH - BAKERS BAY Recruited to international executive position to course correct and spearhead the specialty and construction operations, consisting of 12 self-performing divisions and forty-five active construction projects. Revitalized stagnant revenue growth through a new vision and seizing strategic revenue- generating opportunities. Initiated quarterly/annual strategic planning, developed monthly financial reporting to maximize profitability and reduce overhead. Introduced business and professional training and mentoring of Divisions’ leaders. Provided leadership in resolving urgent situations and orchestrating crisis management to achieve rapid results while balancing priorities such as managing vendor relationships and contracts, anticipating unforeseen risks and opportunities, facilitating annual and special audits, maintaining constant communication with key constituents and Division Leaders.
* Inherited Specialty Division operated at a 1.1 M annualized loss
* Turned around all Specialty Divisions after five (5) months to realize a 1.2 M net profit
* Managed all construction operations, leading 172 employees
* Created the Remodel Division, realizing a $480,000 net profit per year
* Developed and instituted a Home Turnover Program, and a Home Care Program
* Increased profitability by establishing monthly WIP reporting and monthly financial accountability
* Played key role in management of multiple construction teams to improve quality and accountability 3
MXI Corporation – Reno, NV / 2009 - 2016
MXI is $60 million-dollar manufacture and market leader of innovated health and wellness products with seven (7) distribution centers in 41 countries. EXECUTIVE VICE PRESIDENT OVER INTERNATIONAL BUSINESS Recruited to drive business growth and oversee all international relations and expansion. Negotiated regulatory issues, logistical support and staffing in EU, Asia and North America. Collaborated with European Union authorities regarding product approvals, compliance regulations, warehouse and shipping negotiations. Advisory role for over 70,000 independent worldwide distributors. Managed and mentored corporate staff of forty-five employees.
* Successfully managed expansion into 34 countries
* Oversaw international operations in 41 countries
* Keynote speaker in over 100 corporate meetings in 22 countries Toll Brothers – Reno, NV / 2005 - 2009
Toll Brothers is an award-winning Fortune 500 company and leading builder of luxury homes in the United States focusing on designing, building, marketing and arranging financing for single family, multifamily and mixed-use communities.
DIVISION PRESIDENT
Volunteered to revitalize the struggling Reno Division with poor operations and low morale. Installed procedural and operational controls to increase net revenues within the first year. Trained, tutored, and mentored Reno Division sales force, construction teams and office personnel. Negotiated land acquisitions to strengthen Toll Brothers positions in the Reno market. Drafted and managed all division budgets, including direct house costs, overhead, land development and soft costs. Established a much stronger marketing campaign and media relationships regarding all the Reno operations.
* Achieved revenue increase from $15M to over $140M within two years
* Earned #1 national ranking in customer satisfaction with an increase from 61% to 96%
* Winner of four (4) Banner Awards (Builders Association of Northern Nevada) Toll Brothers – Las Vegas, NV/ 1995 - 2005
DIVISION PRESIDENT / EXECUTIVE VICE PRESIDENT – LAS VEGAS DIVISION / 2000- 2005
Promoted twice from 2000 to 2005 to oversee all aspects of sales training, marketing and construction for fourteen (14) communities under construction for Toll Brothers in Las Vegas. Negotiated land purchases, site development and infrastructure improvements, managed purchasing contracts and negotiation of subcontract agreements. Priced and managed all lot premiums for homes and oversaw the warranty service operations along with the quality control efforts relative to the Las Vegas Division. Handled all municipality mapping for communities within the Division. 4
SR. PROJECT MANAGER / PROJECT MANAGER – LAS VEGAS DIVISION / 1995-2000 Promoted to manage multiple communities in the Las Vegas Division for Toll Brothers. Responsible for all aspects of sales, marketing and construction of assigned communities. Trained and mentored Project Managers negotiated all subcontracts and managed land development for all communities.
PROFESSIONAL LICENSE
* Nevada State Contractors License (not active) * Nevada Real Estate License (active)
* Northern Nevada Builders Association * UNLV / Business Management
* Realtor Association of Southern Nevada * North Idaho Contractors Association HOBBIES
* Navy SEAL training class of 6/08 * Avid reader (business and military history)
* Two-time Ironman (2009/20010) * Tennis
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