Executive Assistant Administrative Support
Resume:
Experience
Staff Services Officer III
Department of State Health Services • Austin, TX
Responded sensitively and competently to service customers with diverse cultural backgrounds. Kept work areas clean, organized, and safe to promote efficiency and team safety. Established positive relationships with customers and other staff members. Greeted clients and guests and assisted with variety of questions to foster exceptional customer service. Established and maintained strong relationships with colleagues through regular meetings and communication. Liaised with management and other departments to maintain smooth operations. Developed and improved time management and organizational skills to maximise personal productivity. Assisted with onboarding new staff members, providing orientation and support. Filed paperwork, sorted, and delivered mail and maintained office organization. Organized new employee orientation schedules for new hires. Created and completed personnel action forms for hires, terminations, title changes and terminations. Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Assisted with creating employee handbooks and manuals. Helped employees register for benefits programs using online portals. Implemented automated office systems, optimizing client, and data communications as well as records management. Staff Services Officer II
Department of State Health Services • Austin, TX
01/2021 - 07/2024
Responded sensitively and competently to service customers with diverse cultural backgrounds. Kept work areas clean, organized, and safe to promote efficiency and team safety. Established positive relationships with customers and other staff members. Greeted clients and guests and assisted with variety of questions to foster exceptional customer service. Established and maintained strong relationships with colleagues through regular meetings and communication. Liaised with management and other departments to maintain smooth operations. Developed and improved time management and organizational skills to maximise personal productivity. Assisted with onboarding new staff members, providing orientation and support. Filed paperwork, sorted, and delivered mail and maintained office organization. Organized new employee orientation schedules for new hires. Created and completed personnel action forms for hires, terminations, title changes and terminations. Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Assisted with creating employee handbooks and manuals. Helped employees register for benefits programs using online portals. Implemented automated office systems, optimizing client, and data communications as well as records management. Administrative Asst III
Department of State Health Services • Austin, TX
02/2020 - 12/2021
Provided professional services and support in a dynamic work environment. Demonstrated a high level of initiative and creativity while tackling difficult tasks. Proved successful working within tight deadlines and a fast-paced environment. Excellent communication skills, both verbal and written. Skilled at working independently and collaboratively in a team environment. Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Matthew Messmer
**************@****.***
Kyle
Identified issues, analyzed information and provided solutions to problems. Strengthened communication skills through regular interactions with others. Demonstrated strong organizational and time management skills while managing multiple projects. Paid attention to detail while completing assignments. Applied effective time management techniques to meet tight deadlines. Demonstrated creativity and resourcefulness through the development of innovative solutions. Self-motivated, with a strong sense of personal responsibility. Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
Assisted with day-to-day operations, working efficiently and productively with all team members. Administrative Asst II
Department of State Health Services • Austin, TX
09/2019 - 02/2020
Gained strong leadership skills by managing projects from start to finish. Provided professional services and support in a dynamic work environment. Applied effective time management techniques to meet tight deadlines. Developed strong communication and organizational skills through working on group projects. Demonstrated respect, friendliness and willingness to help wherever needed. Proven ability to learn quickly and adapt to new situations. Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success. Resolved problems, improved operations and provided exceptional service. Worked effectively in fast-paced environments.
Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Demonstrated creativity and resourcefulness through the development of innovative solutions. Organized and detail-oriented with a strong work ethic. Skills
Customer service, Time management, Communication skills, Proficient in Microsoft Office Suite, Administrative support, Human resources support, Technical support
Education
Phlebotomist
US Colleges • Mission Valley, CA
09/2007
Military Police
Naval Police Academy • San Antonio, Tx
11/2002
NAVY BOOT CAMP
NAVY BOOT CAMP • GREAT LAKES, IL
09/2002
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